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Fortis Healthcare Complaints & Reviews

3.2
Updated: Feb 21, 2025
Complaints 686
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423
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Fortis Healthcare reviews & complaints page 16

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S
Satish Nidumukkala
from Bengaluru, Karnataka
Oct 28, 2019
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fortis healthcare - refund pending

Address: 560103

Hi,

I booked for full body check with amount 7425.00 on[protected]:18:56:28. Money got deducted from my account thru payu payments pvt ltd 10gurgaon

I neither received confirmation nor money not refunded back
Please check return. So, i can re book

Thanks
Satish n...
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piyushthakkar03
from Mumbai, Maharashtra
Oct 24, 2019
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pathetic service for cashless mediclaim cashless support

Address: Mumbai - Fortis - Mulund, Mumbai City, Maharashtra, 400042

Cashless facility here is paying 20000 as deposit first then delayed response in everything. non of the staff speaks to the TPA and gets the things resolved.
Person accompanying the patient in an emergency has to speak everywhere and no help from the hospital. Only if money is paid of 80 % of the so called quote will be handled and taken care of even if you have mediclaim cashless faclility and you will get the refund in whatsoever...
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Gavaskar Ganesan
from Chennai, Tamil Nadu
Oct 23, 2019
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complaining about refund

Address: Fortis Malar Hospital, Adyar Chennai, Chennai, Tamil Nadu

As per billing section they have initiated my refund request on the same day of oct 5 and it’s been 18 days but amount is still not refunded and also they didn’t give any confirmation for refund I checked with bank too but still not credited no proper response in customer care...
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Brij1963
from Noida, Uttar Pradesh
Oct 21, 2019
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dietician visit

Address: Sector-62, Noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

My daughter tulika singh customer was admitted in fortis, noida for two days from 17.10.19 to 19.10.19. After proper enquiry and verification we denied for dietician visit, which was confirmed by then staff and dietician too but at the time of billing we find a charge rs.400/- towards dietician visit, on asking the hospital (Billing, counselling) section, the same was not deleted from the bill and was charged from us saying that it was mis-communicated...
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Prinkle Matri
from Ludhiana, Punjab
Oct 1, 2019
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doctor timing

Address: Mundian ,Ludhiana, Ludhiana, Punjab

Dear sir,
I m writing this for your information that in fortis ludhiana your dr. Were not on time, as our patient admitted in icu from last night, and no one tell us what is the condition of our customer, please take care of this timing, how ur management will take this, i[censored]r doctor came by 11.40 am, i think u have learn from ur past where r u from started, but now fortis is only for money earning...
Please take appropriate...
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R
Rudrangshu
from Mumbai, Maharashtra
Sep 27, 2019
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harassment

Address: 560068

My father in law was admitted on 24th sept 2019 in bannerghatta fortis hospital. The management is so pathetic here that even though doctor advised to get discharged, official did not allow to get discharged until certain time. It's complete patient harassment.

Here is my experience:
1. Father in law was admitted in general ward for drowsiness and low platelet count on 24th sept
2. After 2 days of diagnosis,...
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Pratima Sanpal
from Mumbai, Maharashtra
Sep 24, 2019
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misleading, rude and inappropriate behaviour of staffs

My father was admitted in fortis kalyan for 2 days. We were mentally harassed. The tpa department was worse. The estimate consellor was among the same. When i spoke to the complaints department executive she was even worse. These people are highly unprofessional. No informatiion and complete documents was provided by the tpa department/ hospital. Later on when asked multiple times we were told to submit an application. To receive which was...
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anamika1111
from Noida, Uttar Pradesh
Sep 24, 2019
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rude and indifferent behaviour of doctor

Address: Ghaziabad, Uttar Pradesh, 201016

I visited fortis, noida today with my mother whose blood pressure has been fluctuating constantly for last 10 days. My appointment was with head cardiology, dr suman bhandari.
I was extremely perturbed by the absolute indifferent and bad behaviour of the doctor. My mother is 71 years old. Instead of giving her comfort he was saying that if your blood pressure shoots up, get yourself admitted in emergency. He was just not bothered...
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Rima Koley
from Bengaluru, Karnataka
Sep 20, 2019
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crass misbehavior of the registrar

Address: Richmond Town, Bangalore Urban, Karnataka
Website: www.fortislafemme.in/bengaluru

I've never seen a hospital with a faculty as impolite as fortis la femme, bangalore. Due to the absence of my opd doctor, the registrar, dr dakshainee, was supposed to # insert medication. She literally humilated and snubbed me for the pain i was suffering from durjng the process. She gets oaid for her job and irrespective of her post, she has no right to exhibit such cheap behavior. It happened in the triage of the hospital. Such are...
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Address: Bannerghatta road, 560076

It is extremely disturbing that fortis hospitals are refusing cashless services to young children above 5 years who cannot produce aadhar cards,
I had admitted my child niharika paul on 24th august 2019, and the billing staff raju, refused to process the insurance claim without her aadhar card. Asking father's aadhar card too, citing some outdated irda notification.
Private entities are subverting the supreme court notification...
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D
darshan fofadiya
from Mumbai, Maharashtra
Sep 9, 2019
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fortis staff scamming tpa money

Address: B - 311, Opera Block, 3rd Floor SLS Symphony, 2nd cross, Bhuvaneshwari Nagar, HAF post Benagaluru, Bangalore, Karnataka, 560024

Fortis staff is scamming patient money by entering lesser than actually approved amount by the tpa. My insurer approved 73, 949 whereas the staff only mentioned 66, 949 on the bill to scam 7000 from me.
I personally reached out to the hosptial for correction, post which i was supposed to get a refund of 7000 inr. Vitthal kadam and atul patne denied the refund when my dad reached out and created huge hassle for the same. Post discussing...
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V
vijaysinghpathania
from New Delhi, Delhi
Sep 9, 2019
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pillcam capsule endoscopy procedure

Address: 110016

This is complaint in reference to the one pillcam capsule endoscopy case which we have done at fortis noida on the patient of gastroenterologist dr. Ajay bhalla. Technician mr. Manoj - [protected] asked us to perform the case. As we have done all formalities of vendor registration with the hospital. As per negotiation done with mr. Lalit - -[protected] purchase head and mr. Gyanender - [protected]. The final price was decided capsule cost rs.31360/-...
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V
Virender Singh Chauhan
from Jaipur, Rajasthan
Aug 28, 2019
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regarding unprofessional and manner less attitude of your doctor kapileshwar vijay in fortis jaipur.

Address: Jaipur, Rajasthan

Regarding unprofessional and manner less attitute of your doctor Kapileshwar Vijay in Fortis Jaipur.

My parent went to Kapileshwar VIjay in fortis jaipur for consultation on mother's gal blader stone. Mt Kapileshwar was very rude and does not have manner how to talk to patients. When my father shown him file he told my father why are you speaking and threw file and start talking mannerlessly to my parents and told that i am...
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Nanki Singh
from Delhi, Delhi
Aug 1, 2019
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assistance

Today on thursday 1st august. At 11:15 i had booked an appointment for a gynecologist. We reached there on time and had to wait for at least an hour while we were waiting one of the front desk assistant id no 202824 let a lady cut in front o[censored]s, the lady was after us and even her billing was done after us. Despite our appointment with the doctor the lady after us was escorted to the doctor before us. When we tried to stop her the front desk...
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liji737
from Bengaluru, Karnataka
Jul 28, 2019
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fortis bannerghatta doctors negligence!

Address: Bannerghatta Road, Arekere, Bangalore, 560076

Uhid193092.

This is with regards to my mom's stroke. On 2nd of march 2019 due to blurred eyes, giddiness and imbalance i had to take her to fortis bannerghatta emergency. They examined her and said it is vertigo and prescribed medicines for vertigo. Again on 4th of april she was almost unconscious and we took her again to fortis emergency and they took mri scan and says there is a clot and handed over the case to the neurologist...
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Liji Reginold
from Bengaluru, Karnataka
Jul 28, 2019
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mistake to diagnose stroke and doctor's negligence!

Address: Bannerghatta Road Fortis, Arekere, Bangalore, 560076

Uhid193092.

This is with regards to my mom's stroke. On 2nd of march 2019 due to blirred eyes, giddiness and imbalance i had to take her to fortis bannerghatta emergency. They examined her and said it is vertigo and prescribed medicines for vertigo. Again on 4th of april she was almost unconscious and we took her again to fortis emergency and they took mri scan and says there is a clot and handed ovee the case to the nerologist...
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Abdulla Nadeem
from Bengaluru, Karnataka
Jul 27, 2019
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death and extortion - the fortis way

Address: 154, 9, Bannerghatta Main Rd, Opposite IIM, Sahyadri Layout, Panduranga Nagar, Bengaluru, Karnataka 560076, 560076

Patient details:
Name: mohammed nadeem ahmed
Date of admission: 25th june, 2019
Ip#: 241775
Reason for surgery: obstructed hernia
Insurance coverage: rs. 3, 00, 000
Actual cost of treatment: rs. 8, 95, 399
Average cost of hernia operation: rs. 1, 05, 000 (Approx.)

Overview:

A 14 day ordeal of a minor umbilical hernia operation which turned to death and the greedy...
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M
Mahi.k
from Mumbai, Maharashtra
Jul 25, 2019
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bed allotment

Address: Sector 62, Mohali, Punjab, 160062

We are authorised and promised a single room for my wife after a major suregery. Being a senior citizen and a woman she should be alloted a private room as booked by us in advance. But instead she was made to share a room with male patient and male attendant which was very uncomfortable post operative. Bed manager was quite rude too....
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jitenkumr
from Mumbai, Maharashtra
Jul 12, 2019
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complaint for not giving proper treatment of foot muscle injury

Address: New Delhi, Delhi, 110019

Dear Sir/Mam,

I am Jitender Kumar, aged 32, resident of New Delhi-110020. I got foot muscle injury on 29th June 2019 and i visited to your hospital on 29th June 2019 where they conduct X-ray (attached herewith) and after examining Dr. Shiv Desai said it is not a case of fracture just a minor muscle injury and referred same medication as attached herewith, but my foot was not getting well.
So I Consult with Dr. Saakshi...
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Mini Dhanya
from Delhi, Delhi
Jul 9, 2019
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parking

Address: Shalimar bagh branch, New Delhi, Delhi

Today i went with my mom for her regular checkup in shalimar bagh branch, i parked my car with 40 rs charges for 8 hours, but as soon as i paid that amount i got to know dctor will be coming at 2 pm which ws previously fr 11 am. I asked the parking authorities that this parking slip is for 8 hours and if i come back again in 3 hours this slip should be valid, he clearly denied and said the entry is for one time, if i take my car out of the...
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