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Fortis Healthcare Complaints & Reviews

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Updated: Jun 9, 2024
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Fortis Healthcare reviews & complaints(685)

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C
ChinmayaK
Jun 9, 2024
Jun 17, 2024
This thread was updated on Jun 17, 2024
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no deposit refund received

My mother Revati Kinnarkar had CABG done at Fortis Mulund and was discharged on 8th April 2024. We had cashless facility so had to pay Rs.50000 as security deposit.

After 2 months now we are yet to receive refund although our claim is long settled by insurance company! All I received was Rs. 9999.59. When will we receive the refund???

I also tried calling on support who said they will arrange for callback but...
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M
Muskan@28
from Amritsar, Punjab
Apr 10, 2024
May 28, 2024
This thread was updated on May 28, 2024
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Patient not treated

Address: Amritsar, Punjab

This is to bring to the kind notice of higher authorities of Fortis Hospital Amritsar Specifically that My father was admitted in emergency and kept in ICU for 2 days, Doctors could not stabilize him for further diagnosis even after knowing his medical history he was admitted but then when doctors failed to treat him they asked to take the patient home when doctors where questioned that why are they not able to stabilize a patient they said...
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Sridevi1210
from Chennai, Tamil Nadu
Feb 15, 2024
Feb 22, 2024
This thread was updated on Feb 22, 2024
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Non discharge of patient

Morning a discharge advice has given for my fathermr. Srinivsaan. But due to neglegence in insurance department they are delaying the discharge. It is 8.44 night till my father discharge is being delayed.patient name srinivasan.
UHID:MGMNM[protected]...
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Dr Tanzaire Vashishtha
Feb 15, 2024
Feb 22, 2024
This thread was updated on Feb 22, 2024
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Refusal to attend patient's attendant and allotment of beds by shalimar bagh fortis

Address: shalimar bagh fortis hospital

The senior management (IPD Bed Allotment & Administration) has been blocking the numbers and not attending. Despite making fake promises of keeping us on the priority list, for 78 years, the patient was denied blood and bed even in the emergency dept with Low HB 7.1. Case of extreme internal bleeding and melena. However, the administration was rude and considered CGHS a beggar, which is a strong highlight. All the provided phone numbers are...
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R
ricky4957@gmail.com
from New delhi, Delhi
Feb 14, 2024
Feb 22, 2024
This thread was updated on Feb 22, 2024
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Disgusting service

Address: New delhi

My son was admitted in Fortis Vasant Kunj since 11th Feb 12:07am and got discharged today around 3pm but we were asked to vacate the room sharp at 11:am, even knowing that the kid is only 2 years old, than came the bill and approval from the insurance company, bill amount 91724 rupees, approval amount 86362 and discount 5362(it clearly mentioned shouldn’t paid by me/don’t collect) but still I have been told my the billing team that 5362...
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ricky4957@gmail.com
from New delhi, Delhi
Feb 14, 2024
Feb 22, 2024
This thread was updated on Feb 22, 2024
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Extremely disappointing and appalling service

Address: New delhi

My son was admitted in Fortis Vasant Kunj since 11th Feb 12:07am and got discharged today around 3pm but we were asked to vacate the room sharp at 11:am, even knowing that the kid is only 2 years old, than came the bill and approval from the insurance company, bill amount 91724 rupees, approval amount 86362 and discount 5362(it clearly mentioned shouldn’t paid by me/don’t collect) but still I have been told my the billing team that 5362...
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Anugya khare
Jan 18, 2024
Jan 24, 2024
This thread was updated on Jan 24, 2024
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Behavior of the staff and network issue

The behaviour of the staff is very rude. They dont even have the manner to talk to old people. Further, there is no network available in the hospital due to which many problems are faced, and the staff do not carr about guiding the new patients.
They have the attitude problem
Also everyone is jyat sitting to grab the money
As compared to the fortis (shalimaar bagh)
i would rate 1* for Gurugram fortis
Ask...
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R
Ratnesmo
Jan 17, 2024
Jan 24, 2024
This thread was updated on Jan 24, 2024
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Fortis Vasant Kunj - Medical Negligence

My father 83yrs old was admitted in ICU and had severe breathing difficulty. He was given the necessary treatment after 7hrs delayed literally which is an act of negligence and irresponsibility.
I even gave written complaint but the medical superintendent has denied any revert saying it's internal matter.

It's was really a mental harrasment and torture for my father and my entire family....
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abhay dhir
from Chandigarh, Chandigarh
Dec 15, 2023
Dec 22, 2023
This thread was updated on Dec 22, 2023
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Dr. Ravul Jindal's forcible detention of patient and over charging after failed surgery

Address: House no 179 sector 4 panchkula haryana 134112

I Dr. S. K. Dhir UHID no - 6827324 am on hemodialysis since 2017 at fortis mohali.
On 7/7/22 i underwent a double vessel CABG durgery at fortis under Dr T. S. Mahant that was successfull as far as the heart was concerned.
However Firstly, during my stay at fortis i suffered radial artery blockage by the staff who in the process of inserting radial line caused radial artery thrombosis. Secondly, i suffered ulnar nerve neuropathy...
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Kaushlendra974
from Morena, Madhya Pradesh
Oct 10, 2023
Oct 11, 2023
This thread was updated on Oct 11, 2023
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Staff rudeness and unavailability of rooms

Hello Fortis Team,

UHID[protected]

I have admitted my mother (Laxmi sharma) today around 10Am for gall bladder removal surgery. And we have selected the single pvt room.

Since then your staff saying your surgery will start in an hour and after 4 hours we have approached customer desk and they told us your surgery slot is 4:30 Pm.

Since that time my patient is waiting in HDU and staff...
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Mukesh221191
from Kaithal, Haryana
Oct 6, 2023
Oct 11, 2023
This thread was updated on Oct 11, 2023
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Negligence during treatment UHID NO.12446371 SUNIL VERMA FORTIS HOSPITAL, MOHALI

Address: Fortis hospital Mohali

श्रीमान जी,
मेरे भाई सुनील वर्मा को 2 मई 2023 को गोली लगने पर इलाज के लिए fortis hospital mohali मैं दाखिल किया गया 2 मई 2023 को रात 11:30 बजे ऑपरेशन किया गया, ऑपरेशन ठीक से हो गया, 4 मई को सुनील होश...
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N
navin.marothia@gmail.com
Sep 23, 2023
Sep 29, 2023
This thread was updated on Sep 29, 2023
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Not received refund

Refund not received of cancel bill amount 6350 on dated 19/8/2023...
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S
sksahay1711@gmail.com
Sep 14, 2023
Sep 29, 2023
This thread was updated on Sep 29, 2023
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Rude, rough and unhealthy behaviour of Ms Nishi (Mob - 9650795446) Coordinator of Dr Ajay Bhalla of Fortis hospital Noida

Address: H No. 60, Sri Sai Heritage, Noida.

I am writing to express my deep concern and dissatisfaction regarding the behaviour coordinator Ms Nishi (Mob - [protected]) of Dr Ajay Bhalla Fortis hospital Noida. She misbehaved and tortured deliberately by making us wait for 3 hrs considering obligation just to add the name of a patient for walk in appointment. Also she applied delaying tact for the billing of OPD. She is annoying, rough and rude lady placed in a public place which is...
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V
varun9079
Aug 17, 2023
Aug 22, 2023
This thread was updated on Aug 22, 2023
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There is no proper administration in the hospital.

Address: Shalimar Bagh

The cushion chair in the common central hall here on the ground floor becomes a bed at night.Here, even if you speak to the supervisor, to the guard or otherwise to the night manager for Fortis hospital Shalimar Bagh he too does not find a solution to the problem. The attendant of this cause a lot of trouble and misbehave with the attendance and due to which the administration does not get any help.It is a humble request from my side that...
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Murlidhar Agarwal
Aug 15, 2023
Aug 18, 2023
This thread was updated on Aug 18, 2023
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Over charging my Fortis Kalyan

Address: Kalyan

Hi All,
I Murlidhar Agarwal admitted on 5th August 2023 and discharged on 10th August 2023 Bill no 111923IPCR005887 total bill amounting to Rs 228135/-.
I was suffering from infections in my kidney due to 15 MM stones in my kidney and was admitted to Fortis-Kalyan Hospital on 5th August 2023 and discharged on 10th August 2023 and my total bill was Rs 228135/-.
Fortis Kalyan tried to overcharge me for everything and...
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D
Dps142
from Solapur, Maharashtra
Aug 11, 2023
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Radiation dept waiting time.

Good day
I am highly disappointed with radiation dept of Fortis Mulund.
Waiting time is almost hour or more.
Above all they dnt take patinets as per waiting time, givin reason than person time is before u.
Patinets are paying huge money and if they do get this treatment this is highly unfair and not acceptable from hospitals like Fortis.
Kindly address this issue asap.
Above all there is machine...
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A
amitsingh1882@gmail.com
from Gurugram, Haryana
Aug 7, 2023
Aug 13, 2023
This thread was updated on Aug 13, 2023
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Complaint about Staff Behavior at Fortis Memorial Research Institute, Gurgaon | Unprofessional | Disorganised | Pathetic hospitali

Address: Gurgaon

To whom it may concern,

I am writing to express my deep concern and disappointment regarding the behaviour of the staff at Fortis Memorial Research Institute, Gurgaon. My recent experience (in the past 2 days) as a patient has left me greatly dissatisfied, and I believe it is essential to bring these issues to your attention for proper resolution. Following are series of events:

I had booked an appointment for...
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A
akhilgupta.genius
Jul 27, 2023
Aug 2, 2023
This thread was updated on Aug 2, 2023
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Ipd refund not received

In this regard, it is submitted that I was admitted at Fortis Hospital, Mohali on 25.07.2023 for Sinus and DNS Surgery with treating doctor as Dr. Ashok Kumar Gupta .

The hospital asked to deposit Rs 3000.00 as cash which will be refunded in cash if bill amount is less since my treatment was covered under Oriental Insurance.

I was discharged on 26.07.2023 and whole of the expenses were covered under the insurane....
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YOGENDER SINGH CHAHAR
Jul 16, 2023
Jul 17, 2023
This thread was updated on Jul 17, 2023
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Nursing staff uncooperative

I have been in relation with fortis from last 10 years.
Yesterday on July 15th, I came with my daughter for admission for stuture on her chin. We opt for single occupancy on 5th Floor, Room No
4505.
I want to say this time Nursing staff is worst experience especially the day time staff Name SUNITA is very aggressive, unpolite. Whenever we are asking her, she responds in very bad manner.
Being a NRI and log time...
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M
M 8 pro
Jul 1, 2023
Jul 2, 2023
This thread was updated on Jul 2, 2023
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Radiology

Address: Noida

I was asked to do ultrasound since my wife is pregnant and when I approached the radiology department requesting an urgent ultrasound to be done the staff told me it might take 2-3 hours to go through it however it's been 5 hours now still ultrasound is not done yet and staff is not answering anything to question asked....
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