[Resolved]  Freeup — Wrong product received

Address: Banglore karnataka

Website: www.freeup.app

I order 4 soft toys from freeup worth rs 1961
But recieved completely different product now seller is not answering me and even freeup customer care just giving me excuse wait for 72 hrs 5 days are already done but I didn't get my refund kindly help