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Garudavega Courier Services Complaints & Reviews

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Updated: Oct 28, 2025
Complaints 167
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Garudavega Courier Services reviews & complaints page 5

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K
Kavitha Sudheer
Jul 27, 2021
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Address: D.No:28/851-A, near Raithu Bazar, Srinivasa Nagar, Nandyala, Andhra Pradesh 518501, India

This is regarding Waybill Number -63XV82BQ8KS with Shipment ID - 63XV82BQ8KS dated 22July

4 units of watches - without battery were given in consumer SHop in Nandyal - Garudavega center,
BUT ONLY 2 WERE Received;
Disappointed a lot ..I guess the items might have missed in Nandyal Garudavega Center itself. They haven't sealed infornt o[censored]s.
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    Idea Space
    Jul 20, 2021
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    Address: 1-8-308/1/1, Patigadda Road, Begumpet, Hyderabad-500016
    Website: www.garudavega.com

    Hi all,

    We had 45+ kgs of food items to ship and they purposely created multiple invoices with different rates per invoice.

    As the customer is sending more KGS then they say the price will be less, but they have a trap in Billing.
    They will create more invoice and calculate the per kg price differently.

    It's a big cheating in making customer to pay different rates for the total weight even though of you book all at one time

    It's not at all fair.

    Need some serious action on them to be more transparent.
    Garudavega Courier Services customer support has been notified about the posted complaint.
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      S
      Smritig123
      Jul 20, 2021
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      My family sent a package from chandigarh, india to california, US and there were missing items.. some pooja items and spices for personal consumption were missing.
      My parents explicitly checked with the person handling the packaging in chandigarh and he confirmed that they can be sent without any issues. I received the package today in US and all those items are missing.
      Please look into this..
      Garudavega Courier Services customer support has been notified about the posted complaint.
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        G
        Geetha Jaisankar
        Jul 19, 2021
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        There is no status updated in the tracking web site. Customer care service is not responding properly cutting the calls abruptly. The package is not delivered yet. Both Garudavega and UPS are lying giving false information. You have lost the package. So, giving false commitments every day. Very worst customer service.
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          R
          Radhika1988
          Jul 16, 2021
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          Some items was steeling by them I have send a courier from India to USA… dress materials were missing two times also they are charging for boxes 200 rupees separately and they forcing us to buy from there shop for weight additional sales tax was collecting by them in madurai branch
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            D
            Dandamudir
            Jul 13, 2021
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            Address: My home avtar, puppalaguda, B2 2303

            In May 2021, parcel was delivered to US but found two sets of earrings are missing in the parcel. I specifically confirmed with delivery pick up person and handovered the earings. He confirmed that they allowed and will be delivered. I haved called them after the parcel delivered to my friend in US and my friend confirmed that earrings ate missing in the parcel.
            I was informed that earrings are removed from parcel by courier service and they will be delivered back to me.
            Till now I didn't receive my earnings worth 5000/-
            Kindly look into the request and help to get back my earrings.
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              S
              surya goli
              Jul 13, 2021
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              Address: 13-3-14 Goli Vari Street, Samalkot, Andhrapradesh
              Website: www.garudavega.com

              In Kakinada, Andhra Pradesh, branch garuda vega service person is very arrogant and not listing to customer, i received everything smashed, he is not packing things properly, stuffing all items in small box, just wrapping thing in general plastic bag not using actual packing wraps due to that poor packing all eatables become soggy and not fresh. please tell him to listen the customers on packing preference. we are not asking for free service, we have paid 8000/- for our things.
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                V
                Veeramani Govindhasamy
                Jun 1, 2021
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                I have requested for shipment from USA to India and paid 500$+, since there was a lock down in india i requrested the cancellation which is before generating any lables. i have provided all the details for refund but still no response. its more than a month

                Name : Veeramani Govindhasamy
                Mob: [protected].
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                  V
                  Vandana Kalepally
                  May 30, 2021
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                  I had placed a pick up order on Garudavega. Called them and confirmed that a person would pick up the order. No person came to pick up nor there was any response to calls and emails. Worst service. Never use Garudavega in the United States. They are fraudulent and will not provide the service nor a refund.
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                    T
                    tpcsekhar
                    Apr 18, 2021
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                    Address: Villa A011

                    Dear Sir:

                    We would like to submit formal complaint for the Goods shipped from India to US we have order 2 15 KG boxes and 2 small 5 KG boxes
                    1. Box out of 4 is poorly Damaged all the things have broken
                    even the hard substance like Cooker also got Damaged 100%
                    This Totally Disappointed

                    Tracking Number: 1Z63XV[protected]
                    Chandra Tatikonda

                    Chennai to Boston

                    Items lost/Fully Damaged
                    1. Cooker Steel
                    2. Umbrellas
                    3. Bowls
                    1 out of 4 box totally damaged all things got small small damaged

                    pls investigate and let me know where i can submit a claim
                    +6 photos
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                      S
                      Sashreek Sharma
                      Apr 6, 2021
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                      I have given medicines with doctor prescription bill and all the required documents in garudavega office in ameerpet on March 26th and the shipment is processed today through UPS ie 6th May to US after i kept calling the office for tracking num.
                      why has it taken so long to process a courier. Not happy with the services at all very sorry to say
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                        F
                        farruby
                        Apr 6, 2021
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                        Hi

                        A package was sent from Vijayawada, India to Minnesota, USA and there were a few items missing from the box as follows - a punjabi dress set, kid’s nightwear clothes and face masks. I do not think the package was opened anywhere during the port of entry since I did not fine any letter from the TSA inside the box.
                        Please assist me on this issue and how I can request for a refund for the missing items?

                        Thank you,
                        Ruby
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                          Mayilvahan
                          Apr 2, 2021
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                          We booked a consignment on 23.03.21 to Vijay Ramanathan, wellington, UK from Garuda vega Anna Nagar. It reached on 31.3.21. Also, the pack seems to have been opened, the packets broken and one item missing. The food items sent at a high cost could not be used. The tracking number is 1z63xv[protected]. I request you to find out and tell me why. Mayilvahan, Chennai. Phone [protected]. Mail. [protected]@yahoo.com
                          +1 photos
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                            Address: Garuda vegha service, R.S.Puram 9677131717

                            Tracking number 1Z63XV[protected] packages are shipped from India to us - total charge was 25000+ rupees . out of that 2 are badly packed and multiple things are damaged . Reasons as follows
                            1) snacks are not covered with sealed package during packing - while shipping its all broken and spilled oil in the entire box
                            2) lose packing was done - because of that - things got moved during shipping and damaged...
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                            reghupillai
                            Mar 31, 2021
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                            Resolved

                            Consignment received in damaged condition

                            I have sent some food items to Johor Malaysia on 12th Feb 2021from Garudavega courier franchise Tiruvella Kerala vide receipt no [protected] and DHL tracking no [protected]. This item was delivered on 01 Mar. Though the package was intact inside all the packets were found opened and received in damaged condition. I have lodged a complaint with customer care Garuda but after doing some investigation they informed me that due to inadequate cctv...
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                            ppusatkar
                            Mar 23, 2021
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                            Hi. I have opened my shipment and found that my photos are broken and also other stuffs are broken too. I am attaching the pics here. Can you please refund me.
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                              jayaprada subramanya
                              Mar 16, 2021
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                              Address: Bangalore

                              I had recently parcelled to Sydney though they have mentioned 10men shirts the parcel contained only 8 shirts and 2 shirts gone missing. And main bill doesn’t have lip balm where as other bill they give while sending the parcel has item mentioned. There so much theft happening and for that we are bearing cost. Such a shame to loot from people
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                                Gautam Vj
                                from Bengaluru, Karnataka
                                Mar 12, 2021
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                                Received a product after a month in a very very bad shape with most of the products completely damaged and could be not longer used.
                                Garudavega had no clue about where the parcel was whenever I enquired them. And they even carelessly gave the wrong postcode which I had to find out with their vendor.
                                Dont go for this service. Its a total waste of your time . money and also the product you send.
                                +4 photos
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                                  Gautam Vj
                                  from Bengaluru, Karnataka
                                  Mar 12, 2021
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                                  Received a product after a month in a very very bad shape with most of the products completely damaged and could be not longer used.
                                  Garudavega had no clue about where the parcel was whenever I enquired them. And they even carelessly gave the wrong postcode which I had to find out with their vendor.
                                  Dont go for this service. Its a total waste of your time . money and also the product you send.
                                  Thank you Garudavega for your worthless service
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                                    D
                                    from Bengaluru, Karnataka
                                    Mar 4, 2021
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                                    Very very very very bad service.

                                    I have booked a consignment on 23 Feb, 2021 but it got picked up by DHL on 2nd March, 2021.

                                    Also cheating the customer not even giving the tracking number, if we ask them they are saying we could not find your consignment.

                                    These people are not eligible for one star also.
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