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Gati-KWE Complaints & Reviews

www.gatikwe.com
2.3
Updated: Sep 3, 2024
Complaints 1034
Resolved
382
Unresolved
652
Good! Gati-KWE values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Gati-KWE step up their efforts to fully resolve all complaints 👍
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10
Undelivered Due To Consignee Premises Closed / Shifted
5
Still no updates on Docket
4
Bad experience with the gati delivery service

Gati-KWE reviews & complaints page 37

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P
pradeep.mukhopadhyay
from Bengaluru, Karnataka
Jun 21, 2017
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Delayed delivery and missing items

Address: 411036

My luggage was relocated from pune to bangalore on 7th may 2017 and i was given assurance by gati that it would reach bangalore on 10th may. Not only the delivery was delayed by 1 week they also missed some parts of bed. During the 1 week we suffered as we had to take outside food, we slept on floor by using rented beddings etc.
Gati told us that they would compensate for my missing bed part by giving me rs. 3000 via paytm but they...
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A
abhishek0707
from Nagram, Uttar Pradesh
Jun 19, 2017
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Unethical behaviour, delivery not provided

Address: 271902
Website: gatikwe.com

I placed an order with amazon on 6th june. The product was shipped with gati-kwe. The shipment was kept on hold by the courier's gonda office for almost 5 days for apparently no reason. Meanwhile i kept on contacting amazon's customer care and was promised about the delivery. I received a call from delivery boy telling me that i have to go to bahraich to collect my package a their "service" is not available at my location. I requested him...
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T
temaco
from Calicut, Kerala
May 31, 2017
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Wrong delivery of consignment

Address: Bangalore Urban, Karnataka, 560055

Temaco booked consigment thro' gati-kwe vide dkt no[protected] dt[protected]. To bhiwadi, rajasthan. Out of two items, one item has been wrongly delivered. We personally inspected & found that item (Printing material) of titan watches, hosur, tamil nadu, has been wrongly delivered. Our item (Test equipment costing rs 15, 360/-) is misplaced. This has happened at bengaluru jigini hub of gati_kwe, since item belonging to tamil nadu has been delivered....
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E
Eh SP Bahuguna
from Noida, Uttar Pradesh
May 29, 2017
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Courier scam

Address: Almora, Uttarakhand, 263624

Dear sir,

Hope you are doing well, but people who are dependent on your products are suffering, well if you check above docket number then you will get some idea if not there here is what i am having in complete..

I got a courier from china and he said by 12th of this month i will get the thing, (Lol it's almost 29th midnight). On 17th i got a message like "undelivered due to mismatch in address & pincode".br...
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M
Mayan37
from Nagpur, Maharashtra
May 11, 2017
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Shipment not delivered .

Address: Jaipur, Rajasthan, 328001

I order tv through flipcart and it has to be delivered via gati courier till 2nd may 2017 but. My shipment[protected] is not delivered at given time because from last six days my parcel not shipped from bharatpur and when i complaints in customer care they told me that we are arranging a delivery and it will definately shipped and it will delivered with in 2 days but they are false at given timing and still they are unable to delivered my...
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O
Oeendri
from Kolkata, West Bengal
May 10, 2017
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Product non traceable

Address: North 24 Parganas, West Bengal, 700056
Website: GATI. ltd

Order no - [protected]
This order was booked on 23/04/2017. The expected delivery date was 02/05/2017. Tracking shows the product reached the destination on 29/04/2017. But even after 8 days of expected delivery date, innumerable complaints (Both mail& verbal), follow ups and calls have not received my product yet. Today i received a mail from gati that my product is untraceable. I have always trusted gati as a reliable courier services....
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D
Deep C Pant
from Bahjoi, Uttar Pradesh
May 4, 2017
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Incomplete delivery of consignment and damage of items during shipping

Address: Bareilly, Uttar Pradesh, 243001
Website: www.gatikwe.com

I booked my consignment of household goods to be delivered from one place to another on 14 apr 2017. the goods were delivered on 26 apr 2017 after a lot of persuasion and follow up. once the goods were delivered it came to notice that one bicycle was not delivered and few other items including a motorbike were damaged.

I have complained to the customer service twice through email with merely a reply that one of their customer...
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G
gc_misra
from Bhubaneshwar, Odisha
May 3, 2017
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Negligence in delivery

Address: Khordha, Odisha, 751017

My shipment arrived at Bhubaneswar since 1st May. 17. Not delivered till 3rd May. Nobody has contacted me yet, but tracking shows that I have request for delay in delivery. This is ridiculous. The phone no at local office of Gati at Bhubaneswar is never responded even after tried a number of times. How can they post that I have requested for delay delivery even when no one has contacted me yet. The appropriate authority of Gati may pl take...
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K
KilooLooki
from Diphu, Assam
Apr 29, 2017
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Product delivered to wrong location

Address: Kamrup Metropolitan, Assam, 799006
Website: www.gatikwe.com

I purchased a product from an online website that was shipped through this courier called gati. Well, i never received the product and communication with their customer support showed there was a totally different pin code than the one i had provided. It was surprisingly "delivered" to the wrong state!! I can understand if it goes back to the company because the address and pin code don't match, but it got delivered!!! Goodness. This is nothing...
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R
r k khurana
from Bengaluru, Karnataka
Apr 28, 2017
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Claim against damaged item received

Address: Chhindwara, Madhya Pradesh, 480001

This is very sorry to state that we have recieved a damaged article, which was booked from moradabad to chhindwara m. P. Through docket no[protected] on 21/04/2017. As we have purchased 2 similar items and the cost of the both is 6500+5%vat = 6825, hence the price of the brken piece is as per bill is 3250+ 5%vat = 3412.5, please settle the claim in favour o[censored]s asap and oblige.
Warm regards
R k khurana
[protected]...
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B
beingsakshi
from Aizawl, Mizoram
Apr 27, 2017
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Late delivery

I have ordered AC on 7th april but till today it is not delivered. My product was arrived in near hub at 11th april only but after that no further activity was initiated. Once they called me and assured that it will be delivered within 24-48 hours but as usual it was not done. It is highly disappointing. If they r unable to deliver pls clear it to me. Don't make someone wait for too long....
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A
amitlohanchal
Apr 18, 2017
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Product already reached to my place at gati office but they are not delivering it. And misbehaving when asked for delivery

Address: Ranga Reddy, Andhra Pradesh, 500084
Website: www.gatikwe.com

My courrier was suppose to come at my place bokaro from patna via gati courrier and i was given deadend of 17 but now it 19 but still they have not delivering it when m asking for it they being to rude and saying that when we ll be free then only your product ll be out for your place. And when i am going my self to office they are not giving my courrier to me an saying its our policy if you dont like it then its your problem who told you...
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D
DeepVan
from Kachhwa, Uttar Pradesh
Apr 12, 2017
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Regarding order cancellation

Address: Yamuna Nagar, Haryana, 135102
Website: Www.paytm.com

I have purchased a product through paytm. Gati ltd was my courier service for order delivery. But due to some problem i have cancel my order. But the cancellation status show pending & also I didn't get my money back. My order id is [protected]. I have informed the courier company & selling company many time but i didn't​ get satisfactory advise. Please help me...
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M
mysore bharath
from Tanuku, Andhra Pradesh
Apr 7, 2017
Resolved
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Product doesn't deliver to me,but saying that already delivered.

Address: Guntur, Andhra Pradesh, 522503
Website: GHATI KWE COURIER SERVICE

I have to receive courier from Delhi(ebay) by ghati service.they have to deliver my order on 6thapril.but they doesn't deliver to me upto now.while I am tracking my docket number[protected], showing that product is already delivered and received by some unknown person raju. I am contacting courier person but they even not lifting their phoneswhat should I do now?...
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V
varun mahar
Apr 5, 2017
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Gati Courier not delivering me, my product.

Address: Sagar, Madhya Pradesh, 470001
Website: Gati courier

Hello sir.
My name is Varun mahar, i lives in Sagar, Madhya Pradesh. The product AWB no or token no is #[protected]. I have ordered a product on a date of 26 March 2017 from Amazon.in The Amazon handover my product to Gati Courier for delivering me.
My product reached Sagar on 1st April 2017 to the courier hub .And the estimate delivery date is also 1st April but they didn't delivered me, my product.
So the estimate date...
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R
rahul.panagaria
from Pathankot, Punjab
Mar 22, 2017
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Docket no 447545367 dated 18 march 2017 with the assured delivery date is 21 march 2017

Address: Bhilwara, Rajasthan, 311001
Website: www.gatikwe.com

Sir
booked a box on 18 march 2017 with the assured delivered date 21 march 2017.

not the box received on 22 march 2017 after noon..
all the item in the box are not able to eat ...actually the box contain eatable item for my wife ...now all are totally not eatable...

the box is in mumbai on 21 march but didn’t delivered

want the compensation for it...
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R
raz
from Bengaluru, Karnataka
Mar 16, 2017
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Still i didn't get material so 3rd class behaviour

Address: Aurangabad, Maharashtra, 431001
Website: www.gatikwe.com

I did not got material till now though i have purchased material on 3rd of march by air to get material urgently but i did not got material on time even they have told delivery on 6 of march and called me for delivery on 9 of march which is too late even slower than by road or railways rather than regretting for the poor service and damage they did to my company and business and name also the material i purchased is of no use only because...
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A
anbu CN
from Jaipur, Rajasthan
Mar 15, 2017
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Delayed delivery and poor attitude of GATI

Address: Ranga Reddy, Andhra Pradesh, 500084
Website: www.gatikwe.com

I ordered a steel cot through Flipkart (OD[protected]. The vendor had booked through GATI. Since GATI has its own tracking code[protected] Flipkart couldn't inform this detail to me. GATI team despite receiving the material on feb 28th sent it to its press colony office without checking the address. Again it was sent to nilambur office. Every time I called GATI staff didn't tell on material status nor their tracking ID. After tossing...
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R
raz
from Bengaluru, Karnataka
Mar 11, 2017
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So slow delivery by air even from haryana to aurangabad

Address: Aurangabad, Maharashtra, 431001
Website: Www.gatikwe.com

Taken material from haryana party and told him to transferred by air they alled gati ltd logistics and told to deliver by air on 3rd march gati given delivery time on 6 march now after 6 than 7 than 8 i got call for delivery so frustrating that gati ltd is giving delivery by air in 7 days time and asking to pay primium charges as they think customers are fool to pay 5230 which is near to the cost of material for taken so much time to deliver...
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R
raz
from Bengaluru, Karnataka
Mar 8, 2017
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Taking charges 5230 rupees to deliver material so slower than by road

Address: 431001
Website: www.gatikwe.com

I have taken the nursing material from singhla scientific from haryana by paying 7200 rupees and told to send material by air as required urgently here in Aurangabad Maharashtra .They sent material by there transport as Gati supply and distribution logistics and sent material on 3rd march by air through gati ltd www.gatikwe.com having docket number[protected].Though after 6 days they are unable to delivered material after 6 days also as they...
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