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Genpact Complaints & Reviews

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Updated: Dec 30, 2024
Complaints 242
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33
Unresolved
209
So far, so good. Genpact is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Genpact will keep up the work and continue to help more customers with their concerns even better 🤝
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71
Error:-No items correspond to the specified criteria. Please select other criteria.
56
Background Check Problem
20
I am complaining about fake offer letter

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Genpact reviews & complaints page 11

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K
Komal Nigam
Sep 16, 2015
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Very casual approach towards hiring a candidate

Address: Jaipur, Rajasthan

Dear sir / madam,

I am very disappoint to write this email for hiring procedure in a leading mnc genpact.

I went for interview round in ganpact jaipur campus. After subsequent round of interviews, hr comments to come next day for next round of interview within the same campus. But when i went next day for final round of interview, manager refused to take interview as vacancy was already filled by someone. I...
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immanueal456
from Hyderabad, Telangana
Aug 27, 2015
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Genpact hyderabad wont provided me the relieving letter instead they absconded me..

Hi i an employee of genpact i left the company and i m suffering frm depression and migrain doctor adviced me to not to work in night shifts and also in the calling process i told this thing to my HR management in wallsgreen process (divya HR) in uppal hyderabad.They told me they will be sending me the relieving letter by email but it had been 3 month from now i didnt even received my relieving letter by email.They are not responding my calls...
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R
ritwik.riju
from Delhi, Delhi
May 18, 2015
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Continuous Disturbing and Annoying

Address: Kolkata, West Bengal

Dear Sir, The mobile no: [protected]. The No is disturbing continuously to my personal mobile no. While receiving the call, using abusive language for girls. While tracing it, it seems as a Reliance Service provider. The call is coming throughout the night and day. Request you to please take action against this user....
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P
Prashant19
from Gurgaon, Haryana
Apr 7, 2015
Feb 20, 2024
This thread was updated on Feb 20, 2024
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Incorrect details updated in UAN Portal

Address: New Delhi, Delhi

Hi, I have worked for GENPACT for 5 years and all PF related query, issue or PF dep handle by SGC services noida branch. EPFO had issue one UAN number for all employees and it’s generated once in employment if we have change the company that number still same. Now SGC updated my incorrect DOB in UAN portal that’s why my New employer is not able to map my new PF account to UAN. I have requested to SGC Correct the same and sent...
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V
Vikendra Singh
from Delhi, Delhi
Apr 1, 2015
Dec 4, 2022
This thread was updated on Dec 4, 2022
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Background Check Problem

Address: New Delhi, Delhi

Hi, my name is Vikendra Singh, Reg. ID-2497227, i got offer letter from Genpact on 4th March and on that offer letter date of joining is of 25th March. They told me that their hiring team will call me for my joining date but they didn't call me and when i call them, they told me your joining is cancelled because there is a problem in my background check process but they didn't tell me the reason behind my background check rejection and told...
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Aditya_gaur 87
Dec 3, 2014
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Cap letter

Address: Gurgaon, Haryana

Hi, My name is Aditya Gaur.I have worked in Genpact for 3 months in March, April.May 2014.I was not able to serve the notice period due my family problems.I had told the same to my Team Leader.Then i got the letter to send my resignation letter. I had sent my resgination.After 1 month i received a notice to pay a amount of 9500 or there will be a legal action . I dont know what to do as i had never gone through this kind of experience.Can...
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P
praveenkumargupta
from Delhi, Delhi
Sep 29, 2014
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not taking care of GENPACT'S employee

Address: Gurgaon, Haryana

I am very disappointed with the GENPACT, firstly I was redeployed with in 22 days and then as per promise to give me another chance in another process was completely fake. And now my survival has become tough because GENPACT has not paid my salary of 1 month. I do not trust on this company and in my future I would not recommend any one to join this company. Whatever happened with me I would not let happen with my friends and my closed...
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M
madhulika Choudhary
Sep 26, 2014
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Genpact has to give me Leave Encashment amount of 29, 986/- and relieving letter

Address: New Delhi, Delhi

Dear Sir/Madam I, Madhulika Choudhary with OHR Id no[protected]Employee code-417261) was working with India’s no. 1 BPO, Genpact, Gurgaon, Haryana as a Manager. I was working in your establishment from Feb-12 to Mar-13 after working with company like SCB, Bank of America, HSBC. On 29th July-2013, I am surprised to receive recovery notice amount from S.S& Associates on behalf of Genpact India. I am not convince with the final...
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P
pdudeja28
from Gurgaon, Haryana
Aug 22, 2014
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Mobile stolen

Address: New Delhi, Delhi

Hi my mobile is stolen from metro in kashmere gate metro station, In that there was a SIM and memory card, I went to register FIR but he gave me wrong information and refuse to register FIR. Please track my mobile ASAP as it is expensive as well as having very crucial data in it. MODEL No. : GM 7102 Galaxy Grand 2 IMEI NO.[protected] Thanks and regards Pankaj Dudeja Delhi Address: plot no. 18 mangal bazaar road Vishnu Garden. Permanent...
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T
Taheem
from Idukki, Kerala
Jul 18, 2014
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Not receiving line manager round call from genpact instead of clearing all the rounds

Address: Hyderabad, Andhra Pradesh

Dear sir/madam, I'm Syed brahim MBA(finance) 3 years experienced from hyderabad, attended interview before 2 weeks in uppal for accounts payable, cleared all rounds in two days and asked to come for the line manager round on third day, finally by the end of the day line manager round was finished and i answered all the questions and asked me to wait outside. later i was said that your criteria does not match with this line manager, we will...
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M
madhulika Choudhary
Jul 12, 2014
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Genpact has issued a recover letter of INR 47,227 instead of paying my dues of INR 29,986

Address: Gurgaon, Haryana

Dear Sir/Madam, Date : 12th July-2014 I, Madhulika Choudhary with OHR Id no[protected]Employee code-417261) was working with India’s no. 1 BPO, Genpact, Gurgaon, Haryana as a Manager. I was working in your establishment from Feb-12 to Mar-13 after working with company like SCB, Bank of America, HSBC. On 29th July-2013, I am surprised to receive recovery notice amount from S.S& Associates on behalf of Genpact India. I am not...
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V
Vijay Kiran Kumar
from Mumbai, Maharashtra
Jun 29, 2014
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Regarding offer for the candidate

Address: Hyderabad, Andhra Pradesh

Hi Sir, This is Vijay Kumar from Hyderabad. I have attended for interview for finance process in genpact Hyderabad. I cleared 7 rounds of interview at genpact uppal. The HR Mr. Ratan([protected]) told me to come for the documentation and the documentation was done. And he told he send the letter of intent within few days, . The letter was provided to my email address. In the LOI it was mentioned 21st May 2014 is the joining date. On the...
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W
wtfit
from Gurgaon, Haryana
May 2, 2014
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Service Agreement

Address: Gurgaon, Haryana

Hi, I am working in Genpact for 6 months and I have grabbed a better opportunity.Now I have submitted my resignation. But the problem is my HR is not ready to relax my bond amount which is of 1 lakh amount. I haven't been provided any training and I haven't done so much of saving to pay such huge amount. Also I can't seek my family's help since my father is retired.Also the next company has asked my previous company's relieving letter. Please...
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S
shreyas pareek
from Delhi, Delhi
Apr 23, 2014
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given wrong information

Address: Jaipur, Rajasthan

I went to genpact interview office. the guard asked my educational qualification. I said I am 12th passed. he said we take only those people who have completed graduation. I said let me confirm it by receptionist inside but he did not allowed to enter inside. 6 months later I went there and they said me we allow The passed to give interview. meanwhile I took admission in engineering college having fees 70000 rupees. so I want concession of...
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A
Ashwani Anand Singh
from Gurgaon, Haryana
Apr 2, 2014
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Documents are fake

Address: Gurgaon, Haryana

Dear Sir/mam My OHR Id is[protected] and my name is Ashwani Anand and i am working in Genpact, DLF Phase 5, Gurgaon since 2 months, but today in the afternoon my manager (Devesh Sharma) said that the verification team NASSCOM verified my documents and said that your all of the documents are fake but my all documents are true and GENPACT is the 6th company where i am working now . Then what should i do ? With regards Ashwani Anand Mob-...
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M
Maroodi
from Hyderabad, Telangana
Mar 19, 2014
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Unethical & inhuman behavior of genpact employee

Dear Sir, I am wife of Mr.Vamshi who is working in procurement department of Genpact, Uppal. We have just completed first anniversary.But I have experienced every minute of his torture badly. He is a such a sadist of higher order, leads me to attempt suicide and luckily escaped from death. A complaint was lodged at Chikkadpally police station in this regard.We had a baby girl of 3 months old. But since her birth, he started hating her as...
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M
Mohammad Ghouse Raza
from Kavali, Andhra Pradesh
May 6, 2013
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Rejected after Completion of Final Round

Address: Andhra Pradesh

Hi,This is Ghouse. I got the call from Consultancy that you have interview in our consultancy for Accounts Payable in Genpact.I went to consultancy i cleared 5 rounds in consultancy office in the observation of HR persons of Genpact.After Completion of 5 rounds they told that " you have the Final round in Genpact,uppal with HR manager.i want to genpact at 4pm they called at 8pm to HR manager,he asked me about work experience and accounting...
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A
ATP
from Gurgaon, Haryana
Dec 20, 2012
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Fake Offer Letter

Address: Bangalore, Karnataka

There was a backdoor entry job for genpact ...

His name is Rahul Thakur or Rajesh
mail id rahul.[protected]@gmail.com
mobile no:- [protected]
he bloody cheater told to deposite RS 5000 in bank account
Bank Name: Axis Bank Account Holder: P.Raja Bupendhra Account Number: [protected] Branch:A.S.Rao Nagar Ifsc: UTIB[protected]
as registration fees

Then he told that he will send...
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RDDGRT
Oct 28, 2012
Resolved
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Genpact India does not follow ANY process at all

Address: Gurgaon, Haryana

Genpact India is a strange company which does not follow any process at all.

I joined it a week before assuming that the company is huge and must be organized.

But to my dismay it is completely opposite of that. Everything just works like at the speed of a tortoise.

And the HR details of even the CEO are completely ABSURD. In MS Outlook, the designation shown of the CEO is that of a consultant.br...
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Ibrahim irani
from Chennai, Tamil Nadu
Oct 19, 2012
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male co staff behaviours against girl staff

Address: Hyderabad, Andhra Pradesh

Male co staff behaviours:
sir,my name is Ibrahim,my daughter is working with genpact at gachibowli in dlf building for the past one year,while joining,there was a parents meet and the hr ppl assured us of disciplined office environment and they said they will take care of our children like the way we parents do,we were relived of the tensions of sending our children for night shifts by the way they assured us.but,as days went by,the...
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