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Updated: Oct 3, 2025
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Genpact reviews & complaints page 8

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K
Kulsum sayed
Jun 8, 2021
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I'm getting problem while fill the personal details in skills I'm getting error every time .
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    M
    meenakshivashist7
    Jun 7, 2021
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    I have worked for one month in a company and they opened my account in HDFC, i have left that organization after 1 month since then I am HDFC is charging non maintenance charges.
    they should have closed the account within 6 month of dormancy.
    now they have charged 600 per month for non maintenance.
    please remove the charges as I am unable to pay them off as I am a housewife now.
    Genpact customer support has been notified about the posted complaint.
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      H
      himmu7781
      from Gurgaon, Haryana
      Jun 6, 2021
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      Address: X/2956 Street no-5 Raghubarpura No2 Gandhi Nagar

      There are many stray dogs in my locality which causes very much disturbance and also they tear off the vehicle's seat multiple times. They bark very loud every night due to which we are not able to sleep well.
      Genpact customer support has been notified about the posted complaint.
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      Ignore this complaint
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        K
        kurshid sheik
        Jun 2, 2021
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        Address: GENPACT INDIA PRIVATE LIMITED

        Hello Team,

        I have request for the Pf tranfer request from your Genpact(DLCPM[protected]E0163614) to my current company .It has been since ages it shows pending no action is still taken please help with the steps or any action on my PF funds to shows in my current company Pf account .Here is the tracking id :[protected] Please advise

        Sheik _kurshid
        Genpact customer support has been notified about the posted complaint.
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          A
          Ashishverma0003
          May 27, 2021
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          Retrieve my OHR ID/ Relieving letter

          Hello,

          I had worked in genpact from March 2015 to July 2015.

          I had given proper resignation and served notice period of 30 days. But I haven't received relieving letter on my mail ID. Unfortunately I forgot my OHR ID.

          Request you to please send me the relieving letter with OHR ID.

          Below are the details for your reference:
          Name- Ashish Verma
          Phone number- [protected]br...
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          P
          Pawan8058
          May 14, 2021
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          Dear Team,
          My interview schedule and it's done throw VC. After that I am received a call for telephonic interview and I also clear the same.but after that I am trying to so many to ask HR about my candidature then they don't reply and one of HR Said your candidature had been hold for next 6 months to 1 years. And never explain why??
          I request to you would you please let me know why?
          If I am rejected then why I am getting mails and calls that your candidature has been moved for next process.
          Please suggest and do the needful.
          Details as given below.
          Name :- Pawan Sharma
          Email I'd:- [protected]@gmail.com
          Co.no. [protected]

          Please suggest and do the needful.
          Genpact customer support has been notified about the posted complaint.
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            D
            Daring Dhruv Raj
            May 3, 2021
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            Address: Noida Sec 135

            Myconcern is that I haven't received my PF yet. It's been 5 yr. I was working in the Genpact Aon process in Noda sec 135. I have complained to Pragya Saha Genpact Aon's HR & Manager Prateek Bhargava for pf amount but no response. Major concern that I have resigned there in Jan 2017 with early relieving confirmation on my Gmail but they have marked no show on my data. As I will not apply for a job in Genpact. Really Aon's managers are so terrible, especially Prateek Bhargava. He has promised me this is early relieving you don't take tension but don't know what happens. I can't see my pf amount on umang app & PF portal. Kindly help me. I can't go to the office because I'm self quarantined at home. Looking forward to your reply.
            +1 photos
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              S
              Shivi97
              May 2, 2021
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              Address: Unitech Info Park, Tower 8, Plot No. 20 & 21, Sector – 135, Noida - 201301, Uttar Pradesh, India, Phone: +91 120 481 9600

              Hi sir/Ma'am,

              I am Shivani Jha. I was an employee in Genpact under the apprenticeship program from 23/9/2019 to 24/12/2020 and designated as a Process Associate in Tower 5, Floor- UG/1. Here, I am complaining about my December 2020 salary i.e. 12969 that I have received my December 2020 stipend slip but not the December 2020 salary yet.

              Please, I request you to resolve this issue that I get my December 2020 salary paid.

              Yours truly,
              Shivani Jha
              +2 photos
              Genpact customer support has been notified about the posted complaint.
              May 06, 2021
              Updated by Shivi97               Employee code - 566722
              OHR ID[protected]
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              Employee code - 566722
              OHR ID[protected]
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                R
                Ritika Mehta vij
                Apr 22, 2021
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                Address: Gurgaon

                I have received the offer letter on 14th April however HR is not responding emails or calls for discussion. My interview held on 28th March for R2R but I am dissatisfied with the recruiter PAVITHRA MANDULA. kindly help as I have only 6 days time left to accept the offer.

                Regards
                Ritika Mehta
                [protected]
                Genpact customer support has been notified about the posted complaint.
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                  H
                  Harsya
                  Apr 17, 2021
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                  Address: Genpact India Bangalore

                  Company is not providing any leadership, soft skill trainings to employees hence employees don't act professionally. Married man(Harsha Chindi) physically harass his wife. I don't know how Genpact is servicing with these kind of immature employees. Employee grow personally if they get professional trainings. Hire employees who are at a standard.
                  Genpact customer support has been notified about the posted complaint.
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                    J
                    Jamran
                    Apr 6, 2021
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                    Address: Hydrabad

                    Your employees of pashtu process is in kashmir without the permission of company with company assets. Take action against them
                    Genpact customer support has been notified about the posted complaint.
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                      H
                      HarshRajak22
                      Apr 1, 2021
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                      I am complaining about putting me on hold after clearing all the rounds test , document verification

                      Address: GENPACT, Noida

                      Dear sir,
                      I am totally harassed by one of the HR of Genpact her name is Sonal bajpai.
                      I given my interview on their mega drive on 19 february and got shortlisted. then she take 22 days to response me for further process then she done my typing test and document verification then she said me to wait. i wait so much, when things going out of my control i called her and she said me that the business firm put your profile on...
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                      M
                      Mandeep-sharma
                      Mar 25, 2021
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                      Joining Cancelled without reason

                      I got the Letter of intent on 19-Feb 2021where it was mentioned my joining date will be 19-Mar 2021, but after PHO I was told that due to my CIBIL score is low I cannot join.Please tell me how is this relevant to my job, given I have no penalties or pending from bank and there is no CIBIL score generated on my PAN card as I haven't taken any loan yet.Also I have given more than 35 days in the hope of joining in genpact, didn't apply anywhere...
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                      V
                      Veena.N
                      Mar 17, 2021
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                      Address: Surya park,99,ring road, electronic city Bangalore -560100

                      Hi Team,

                      I have been following up with HR exit team multiple times with no response on my relieving letter request which i have not received to my updated e-mail ID. Requesting you please resolve the same ASAP since my new job is on hold due to this reason.
                      Below is my employee details:
                      Name: Veena. N
                      OHR ID:[protected]
                      Joining date: 21st Jan 2011
                      Last date in Genpact: 21st Aug 2015.

                      Regards,
                      Veena.N
                      Genpact customer support has been notified about the posted complaint.
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                        P
                        Parul Vishwakarma
                        from Kanpur, Uttar Pradesh
                        Jan 16, 2021
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                        Address: Noida

                        I have been given joining letter stating the date to be 23rd December but since then there has been no communication from your side regarding the same. This is really aweful.
                        Parul Vishwakarma
                        [protected]@gmail.com
                        Genpact customer support has been notified about the posted complaint.
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                          A
                          Aj6750@2
                          Jan 7, 2021
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                          Address: Gurgoan

                          Hello Team

                          I writing this mail regarding the hiring process i have received the the link but HR is not responding. Same thing has happened in past year also i was shortlisted but second round never happened.

                          Please look into it and let me know

                          Thank you
                          Genpact customer support has been notified about the posted complaint.
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                            R
                            Ravi Chinni
                            Jan 2, 2021
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                            Trying to claim PF - no proper information or contact where I could reach them
                            Genpact customer support has been notified about the posted complaint.
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                            no one responds on this number[protected]
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                            Toll free number ([protected]) is RIP
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                            for all the complaints, this is the standard line used - Genpact customer support has been notified about the posted complaint.

                            Is this helping in resolving the issue?????
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                              K
                              Koks Negi
                              from Bengaluru, Karnataka
                              Dec 19, 2020
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                              Address: white field

                              My first attempt with genpact, carrying 3 and half year of work experience and My final round of interview with manager named Shailaja Pillai..waiting for my round on webex. Manager starts with rude tone and tells me to adjust my webcam I am startled. tells me the take through my resume as I start she cuts me short immediately and looks like she has alredy made her mind not to hire me when she tells me do I have any questions for her and when I do so, she says its not related to her hr will answer those questions. I was really baffled by the attitude and tone of the manager. If it was her way of testing me then I really dont not support of this type of interviewing and hope others are aware of the same and I feel manager should also be held accountable bcoz they think they can do whatever they want.
                              Genpact customer support has been notified about the posted complaint.
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                                M
                                Mora Pravesh
                                from Powai, Maharashtra
                                Dec 14, 2020
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                                Address: Uppal

                                I have worked for Genpact till 2nd September. Till date I have not received my leave encashment and broadband reimbursement amount.

                                I have sent mail to my HR on 6th of November till now this is not solved.

                                Could you please help me regarding this issue to whom I need to contact.
                                Genpact customer support has been notified about the posted complaint.
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                                  D
                                  Div Bhat
                                  Nov 17, 2020
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                                  I want to raise issue that genpact takes interview then disappear after it. In my case it happened 3 times that I received calls from HR for MT role position O2C domain noida and gurgaon location. I gave interview then they didn't gave update not any calls.
                                  Genpact customer support has been notified about the posted complaint.
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                                  Same thing happened. The HR Pavani Madishetti is so unresponsive.
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