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Genpact Complaints & Reviews

www.genpact.com
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Updated: Dec 14, 2024
Complaints 241
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33
Unresolved
208
So far, so good. Genpact is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Genpact will keep up the work and continue to help more customers with their concerns even better 🤝
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Most useful reviews

71
Error:-No items correspond to the specified criteria. Please select other criteria.
56
Background Check Problem
20
I am complaining about fake offer letter

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PF Withdrawal/Transfer
Pf & management complaint

Genpact reviews & complaints page 5

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A
akkan
Jun 1, 2022
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Sravan Kumar Vempati doing dual job

Hello

Sravan Kumar Vempati is doing dual job with Cognizant and Genpact....
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K
Kapda Gandhimore
May 31, 2022
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Harassment to Women and Dual JOB - SANTOSH PATRO DANDA ( GENPACT INDIA )

Address: New York

I am sending again a reminder that your EMPLOYEE - SANTOSH PATRO DANDA -RESIDENCE OF -: secretary of Shiv Gouri Apartment, address- ([protected]), 19/16 B T Road, Kolkata – 700123, have not stopped doing the illegals activity, he often disturbing our livelihood, assaulting, harass/ threatening us with his local associates.

So by law we have filed a diary at the local Titagarh Police Station about his illegal activity.
And...
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A
akkan
May 23, 2022
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Dual Employment

Hello,

Two people are doing dual employment in cox communications account VMware team....
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N
nanisantosh
from Hyderabad, Telangana
May 23, 2022
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Dual Employment

Hello,

In Cox Communications account in VMware team two people are doing dual employment....
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A
Arvind Agarwal 2209
Apr 22, 2022
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Full and final settlement delay after TAT days

I have marked multiple mails to each team member but no response from any, also i mentioned that i am facing physical and mental challenges as from last 3 months i am without single amount as salary got hold due to policy, but still they are not giving resolution...
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C
cmm1
Apr 11, 2022
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Resignation

Address: Balanga, Bataan

I filed a resignation way back December 2020, was approved and asked to render for 30 days. I am WFH setup. However, when i was about to logged in, my credentials in for logging in and logging out in our attendance has been expired so I called IT to have this disputed. I also have the case number. I was asked by the IT to email my Manager together so they can reset my password, unfortunately no manager replied to me. I ended up following...
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D
Dharmjit
from Deoria, Uttar Pradesh
Apr 11, 2022
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EMBA Degree not received

Address: Vill+Po - Piperpati, Dist-Deoria, State- Uttar Pradesh

Hi Sir/Madam,

My Name is Dharmendra Kumar Pandey and I have completed my EMBA from KSOU in 2013, Role Number is 122011EMBA0005. Marksheet has been attached and need your urgent help to provide my final Degree.

Thanks for your hepl.

Regards,
Dharmendra Pandey
dp.[protected]@gmail.com...
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D
dineshkawde
Apr 4, 2022
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Genpact fake job offer letter

I received a call from Genpact stating that my profile has been considered for a role in IT dept. 1st round was taken on call verbally, 2nd round was technical round, they provided me with a link to give the test but I couldn’t pass that test as I didn’t have technical knowledge, but after couple of days I received all from that person stating that they would still consider my profile and proceeded with 3rd round which was with Operational...
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S
Saitej7033
Mar 26, 2022
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Termination for experience letter

Can i submit my experience letter after termination of job due to not submit of experience letter in genpact...
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P
pranav yagnik
Mar 17, 2022
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Revoked offer letter

Address: Jaipur Rajasthan

I got an offer from Genpact on 9th Feb 2022 and i have submitted the resignation at my current company I served 35 days of notice then my Job offer was revoked without any prior intimation this is unethical, based on Genpact offer I have submitted the resignation at my current company and lost lot of opportunity....
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M
mohdabdulrahman
from Hyderabad, Telangana
Mar 14, 2022
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PF withdrawal status showing Pending/not responding

Address: Hyderabad, Telangana, India

I have applied for my PF withdrawal on 7th feb-2022 thorugh goodera.com online and submitted hard copies as well. Its been morethan one month i have not received any response so far. When i checked on EPFO webiste it is showing it will take maximum 15-20 days to process the request and to get amount in my account. My OHR id is[protected] and PF application# GP111653.

Please let me know the current status of my application....
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S
SaGar KiShore
Mar 5, 2022
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UAN KYC not updated

Address: 19-5-479/40/A/1/2, S.P.Nagar N.M.Guda Kishan Bagh, S.P.Nagar N.M.Guda Kishan Bagh

I left the organisation in 2015 ID:[protected]
And till know I'm unable to update and transfer my pf to new pf account....
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M
Megha Garje
Mar 5, 2022
Apr 27, 2022
This thread was updated on Apr 27, 2022
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I am complaining about fake offer letter

Address: Hyderabad

Hi, 10 days ago I received a call from Genpact stating that my profile has been considered for a role in IT dept. 1st round was taken on call verbally, 2nd round was technical round, they provided me with a link to give the test but I couldn’t pass that test as I didn’t have technical knowledge, but after couple of days I received all from that person stating that they would still consider my profile and proceeded with 3rd round which...
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D
durga321
Mar 4, 2022
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Not able to view PF balance

Address: Delhi IT Park, Swastik Nursing Home, Eastern Approach Road, Shahdara, Shastri Park, New Delhi, Delhi 110053

I need to check the balance for my PF Account No. DL/20846/130893

There is no facility available to check these balances online or request for PF account statement. It is very frustrating to not have an online facility for such a simple thing. Can you please help me out in getting my account statements

Regards...
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P
Priyadarshani Srivastav
Feb 28, 2022
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Job Application portal

Address: Noida

Dear Management,
I'd like to state that I have tried multiple times to apply for the job, "Domain Trainee- Sourcing and Procurement". But unfortunately, I can't complete it by some technical problems. The application says that "No items correspond to the specified criteria. Please select other criteria." Please look into it....
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S
Shahinsha Parakkal
Feb 14, 2022
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Problem in application filling

To whom may it concerned,

It is my pleasure to inform you that I am really impressed about this company. I have tried more times to apply for job post in this company. But unfortunately, I can't complete it by your technical problems. Because, during my filling, your application says that "No items correspond to the specified criteria. Please select other criteria." what I will do. How can I complete it.
I hope your...
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L
Lavjeet Singh Bhatia
Feb 9, 2022
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Management of Genpact

Address: Ward no 19 subhaspally Kharagpur paschim Medinipur, Kharagpur
Website: Genpact

Dear Management
I'm writing this letter in regards to my Joining in Genpact which was revoked just because of failed to submit the E Adhar Card copy which I'm not getting from the website after trying thousand times...I need resolution on this...plz help...Any management or any HR department is also not helping me on this what kind of company is this......
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H
heemanshi1357
Feb 8, 2022
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Notice period recovery

Address: Stellar, Noida sec 135

Hi,

I have recently left Genpact due to my medical issues which I discussed with supervisors, they instead of showing concern commented bad on my intentions.
I showed them the visits to my doctor as well which they can verify.
After lot of discussion I received on email that my notice period is waived but as soon as my supervisor came to know that on email they approached and changed the nda to 3 months recovery...
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1
19840241
from Chennai, Tamil Nadu
Feb 5, 2022
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Genpact Trust PF WITHDRAWAL ISSUE

Hi,
I am ex employee of Genpact OHR:[protected], I have been trying to withdraw my PF since 2020. I have enrolled in PF program and submitted all the documents. When I followed up they said that it is sent for approval. Till date I have not received my PF amount. My contact number is [protected]/[protected]. I request you to look into this issue and provide a resolution. I would like to receive my PF amount at the earliest to avoid further...
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V
Vinay11285
Feb 2, 2022
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Pf trust tfr

I joined Genpact in Dec 2007 and left in March 2013. At that time this UAN thing was not there... I again joined Genpact in July 2018 and now I have UAN, I raised query to transfer of my old pf to UAN linked new Pf account but Pf team is asking to apply for new UAN. Having two UAN is illegal. And I don't understand the logic of applying for UAN when I already have UAN...
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