[Resolved] Giftxoxo — Expiry period less than 12 months

Girish Sirige

from Bengaluru, Karnataka

Feb 18, 2016

Address: 560010

Website: Giftxoxo.com

Hi,
I have bought six Lifestyle e-Gift vouchers, each Rs.500/- worth, from Giftxoxo.com. One order ID 455633 among. I have received e-Gift voucher details including expiry date 23-Dec-2015 by SMS message and not to my registered mail ID. While putting order, it was mentioned details in order page that the expiry of e-Gift card will be 12 months from date of purchase.

So it is strange that as i have mentioned actual expiry date then i have got only 10 months duration to keep the e-Gift voucher.
Please raise this concern to this merchant and bring them into consumer court for loosing around 2 months validity.
Thank you.

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Complaint marked as Resolved

Giftxoxo customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2016

Giftxoxo Customer Care's response Dear Customer, As spoke to you over the call, We request you to use the voucher codes, if you fails to use the same even after 10 months also, We will extend the validity for 2 months. Apologize for the inconvenience caused to you. Hope your query is resolved.

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Comments

Shekhar Jejurkar

from Pune, Maharashtra

Mar 22, 2018

I got ur coupon...Bt when u was use this they shows me it is not valid plz check this otherwise sent me my 300 credit points of swiggy DE...Id no 107872