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GoAir Complaints & Reviews

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Updated: Jun 24, 2024

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Bad 😕 It seems that GoAir has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Refund not processed even after 4 months of flight cancellation

Refund of Air Ticket

Baggage delayed

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Cancelled flight, customer service unresponsive

SPELLING MISTAKE WHILE BOOKING THE TICKET

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Unplanned change in schedule of flight without flyer consent with longest journey time for aged flyers - A Harassment

GoAir reviews & complaints page 4

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Address: Kannur airport

At the time of web checkin had paid extra for lounge service and at the time of entry I was denied it stating that it was for an outside airport entry lounge (though at the web checkin site only pearl lounge was mentioned for kannur airport and no other)Tried to talk to the rep at pearl lounge bt he would not allow me. I was told that a QR code is generated which I didn’t get. Though go air and pearl lounge have a tie up I would still be...

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Hi, this is Pooja. I travelled by Go First flight from Pune to Leh via Delhi on 7th July, 2022. During the journey my Bag is being damaged by Go First. I showed it to Go First Authority at Leh Airport. They asked me to fill a baggage damage claim form and submit it there and then I was asked to send an email with the attached form to their concerned team to resolve this issue. They promised to get it resolved within 24-48 hours. But, I did...

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This is regarding my flight from Delhi to Leh in 26th May at 5 am.
We waited for 2 hrs in checkin line for luggage with no support from staff even after inquiries there wasn't any support no callout for our flight checkin there was checkin for 3 to 4 flights simultaneously with just 3 or 4 counters open for gofirst. By the time we reached counter they dint take our luggage asked us to rush to boarding gate with our luggage with no...

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Hi, I cancelled my flight with pnr no. O3S7JL FROM LEH TO BANGALORE ON 12TH OF JULY and ask for the full refund due to medical emergency. They deduct the cancellation charge and refund the rest and ask to sumit the medical reports to get the refund. I submitted the medical reports through mail but after that I keep on calling them to know the status but keep on saying they escalate it and wait for 2days.It has been 15 days calling again and...

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While booking the ticket there was no mentioning about paid selection of seats, but while i tried to do manadte web checkin they are asking for money and not giving an option to skip seat like other websites, this incident happened on june 2022 .. if paying was mandate they should mention it while booking why would i have to pay if i dont want to sit in particular seat if they have mentioned free in app why cant i see the free seats when...

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SR No - G[protected] PNR No - IEZL8H.

Ticket was booked for Goa - delhi but had to cancel as one of the passenger detected as Covid+. Departure date was 25th and i got to know the report on 19th. Since then i have been calling customer care and sending email on [protected]@flygofirst.com.

i have shared the report with them but still no response.

Can they resolve the issue?...

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Dear sir i have already booked the flight ticket ( due to my mother health issue that's y i am not able to fly, it's a humble request kindly refund the amount, it will be a great help from your side ) BOOKING ID . #VSF00237726, AIRLINE PNR. V2QUMB, Passengers Names
PUSHPA SHARMA & LIPIKA SHARMA....

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We left our Bluetooth headset (Sennheiser) on our recent trip, dated 10th May, Flight number - G8-406, on the 20th row of the flight (20A 20B) - PNR - TE68JK.

It was a black colour headset, looks a bit weary but does the job and I would really appreciate having it back. We de-boarded in jiffy as it was an interconnecting flight Delhi - Varanasi - Lucknow. We left at Varanasi....

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Address: India

From: "jamshed dastur"
Sent: Wed, 8 Jun 2022 14:18:33 GMT+0400
To: "[protected]@flygofirst.com"
Subject: Re: GoAir Ticket Refund/PNR F7LNHM/service request number is G[protected]

Dear All,

My service request number is G[protected] Fifteen days over but till date i have not received my refund.

I have send 4 email but not a single reply came from your compnay.

very...

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Address: #8, SRI SAI SEVEN HILLS, 28TH CROSS, KORMANGALA INNER RING ROAD EJIPURA SIGNAL

I was supposed to travel by Go air G8-808 From Bengaluru to Lucknow on 4th June, 2022. The flight original departure was at 12.20 pm which got rescheduled by them on the date of departure to 15:00 pm.

While sitting at the airport waiting for boarding, the flight was again delayed and rescheduled to 15:30 pm.

What kind o[censored]nprofessional service is this? If someone has some urgency to reach, then what about them...

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My bag was exchanged and I had to spend 2 hours at the airport and also pay additional amt of waiting charges since wrong belt number was announced in the flight. I would like to claim a refund for all the lost time and money.
PNR YDKFJN...

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Address: Guwahati

Sir/maam,
I satyawati tiwari has booked ur flight on 21st April from jaipur to mumbai as I need to attend a dental conference but due to my very bad health conditions I need to cancel my booking as my doctor has given me completely bed rest and did not allow me to travel.. So it's my humble request plz refund my money as my doctor did not allow me to travel. My PNR is O4LFGI. And i m sending u my doctor's certificate. I have emailed...

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This is with regards to our reservation with Go First of PNR U6G42C. The applicable refund of INR 11502 .
Flight cancelled and my refund processed on 1st March 2022. So far I have not received my refund amount Rs. 11502....

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Address: AP - Belavale bk, tal - kagal, dist - kolhapur, state - Maharashtra, pin -416221

Website: Go air , airlines

Hello, I am in the Indian Army. While I was traveling from Srinagar to Mumbai on a Go Air flight, my bag was checked at Srinagar Airport but I did not receive my bag at Mumbai Airport and they do not take responsibility for my luggage....

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Address: Delhi

Flight cancelled at last moment without intimation...

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Address: Delhi

I have lost my boarding pass, i want travel certificate for reimbursement purpose against...

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The issue that I have experienced was: On my flight from Bangalore to Lucknow, dated 26th March - Flight - G8-808 @ 15:30 hrs from Bangalore under PNR EGGIUB, on reaching Lucknow airport we found that our checked in baggage was severely damaged and completely broken from one side, broken to an end where getting it repaired is impossible. We raised the issue with the ground staff Miss Rajashree Sharma, she registered our complaint and filed...

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Address: Karinkuzhi,Kankol PO, Payyannur,Kannur

I am raising this complaint to instantiate a case of horrible extreme customer Harassment caused by Go Air Airlines booked on 30th March 2022 for three passengers including infant for travel on 3rd April, 2022 for a scheduled direct flight G8-330 with PNR Number - S7TVWP from Mumbai(departing at 32:55) to Kannur(arriving at 1 :50).

Flight timing has preponed to 15.10 same day without informing me and horrible experience from...

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Sharing the cancellation of flight details sent by the airlines for your reference.
It has been more than a month now and i am yet to receive my refund amount.

Kindly arrange to get the amount refunded asap. Thanks.

Warm Greetings from "Go First".
For your PNR H7W48Z on Go First flight G8-503 from Hyderabad (HYD) to Chennai (MAA) on 21 Feb '22 at 16:00 hrs is CANCELLED. We apologize for the inconvenience...

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Address: Kannur

Website: www.flygofirst.com/flight-schedule

I had very bad experience with Go Air Dubai to Kannur Flight (G84413) yesterday (10 March 2022). I booked my ticket with priority check-in baggage by paying additional charges to the original ticket.
The flight was landed at 12:30 AM and I waited for 1 hour 30 min to get my priority checked- in baggage.
I tried to complaint this issue to the GoFirst staff Kannur Airport, but he refused accept the complaint suggested to report...

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