Claimed

GoAir Complaints & Reviews

www.goair.in

1

Updated: Jun 24, 2024

Complaints 1929

Resolved

179

Unresolved

1750

Bad 😕 It seems that GoAir has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to GoAir

Having problems with GoAir?

File a complaint and get it resolved by GoAir customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

GoAir

Recently resolved complaints

View all complaints

Refund not processed even after 4 months of flight cancellation

Refund of Air Ticket

Baggage delayed

Most useful reviews

Cancelled flight, customer service unresponsive

SPELLING MISTAKE WHILE BOOKING THE TICKET

Featured stories

Ticket fare refund request against cancellation

Unplanned change in schedule of flight without flyer consent with longest journey time for aged flyers - A Harassment

GoAir reviews & complaints page 5

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Hi All

We have booked direct flight ticket from Hyderabad to Chandigarh on 12 th March 2022.

But atlast moment they are cancelling the ticket due to operational issues.
They give options for full refund and other dates.

But from the above options, I am not satisfied because
1. Full refund - if I book ticket now, it costs me around 7000 extra.
So I demand full refund plus compensation...

Helpful

Found this helpful?

Write a comment

GoAir cancelled flight from Jaipur to Kolkata on 21 Feb 2022 9 am and didn't give any prior information (no calls at all from GoAir customer care). I came to know when I tried web check in on 19 Feb. When I tried to call Go Air customer care they didn't pick up the call ever after multiple calls. Then I called Yatra.com and they said GoAir will only give me a refund and that will take upto 30 days. Now the flight prices were 3 times the previous...

Helpful

Found this helpful?

Write a comment

Worst customer service form an airline like go air. I was traveling on flight flight No G8 2201 JBY5YD from New Delhi at 7am to Surat at 7:40am and when I arrived at Surat my baggage was delayed for 1 hour without any reason and when I asked what was the reason behind the delay it was believed that the warehouse of go first airlines are over filled due to some increase in flight traffic. I had to wait for hour for my baggage....

Helpful

Found this helpful?

Write a comment

I stay in Surat and I’m on a holiday in Kashmir with my family. I’m traveling with my mother who is a senior citizen, my father who has had 2 heart attacks, has diabetes and other health issues and my son who is 4 years old.

I booked the return journey from Srinagar to Surat via Go First on 2nd February for the journey date of 25th February. The flights were rescheduled 3 times already and when I spoke to the Go First...

Helpful

Found this helpful?

Write a comment

Hello,

I booked for Bangalore to Goa, instead of Goa to Bangalore via Sky scanner.

PNR: TDVE3X

And I called right away to rectify this mistake.

COuld you please help with the refund, as it was a geniune mistake....

Helpful

Found this helpful?

Write a comment

Hello,

I purchased flights for Mumbai to Male round trip through Expedia because the Go Fly website does not accept foreign credit cards. However, selecting seats was not an option through Expedia. I have had no luck with the customer service number. Please advise on how I can purchase seats. Otherwise, I need to cancel the reservation. The booking reference # is Z6ZSKV. My service request number is G[protected].
br...

Helpful

Found this helpful?

Write a comment

This is regarding a journey I have availed from Delhi to port Blair via kolkata and vice versa. In the flight booking invoice from Kolkata to portblair which was a Go Air flight, under Name it is showing MakeMyTrip instead of my name. Kindly resolve the issue since I need to avail some benefits from my office. It is also to add that in the Get Bill for flight from Delhi to Kolkata which was an Indigo flight, my name is given under name heading....

Helpful

Found this helpful?

Write a comment

Address: THANE WEST

Flight from Mumbai to Kannur ( Date 15-Feb-2022) -Flight No EBHGG8N. There was no message for the flight cancellation . We got information from your web site and flight cancellation showing only refund of 3504/ instead 11204/- Trying to contact customer service number from last t 30 min. Considered as very poor service and response
E mail id [protected]@yahoo.com

Regards
Kathiroo Dhananjayan
[protected]...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

My GO FIRST flight G8537 from Bagdogra on 3rd Feb 2022 was cancelled. The money was to be refunded into my EaseMyTrip wallet, which I had used for booking the tickets. I was instructed about this refund by the Vishal of Bagdogra Go Air office ([protected]). This refund has NOT happened. Please refund my money right now....

Helpful

Found this helpful?

Write a comment

Address: Bangalore, Karnataka

I have booked flight round trip from Bengaluru to kolkata through GoAir, both the tickets got cancelled stating irrelevant reasons. Due to that I have to book for another flight which cost me double the previous amount.
Just because of there irresponsibility it cost me 17, 000/-.
I request for to look into issue as this is not my first worst experience and provide me any remuneration....

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: KALPAKKAM

Date:[protected]
pnr:- i377nl

refund didn't get credited....

Helpful

Found this helpful?

Address: #02 Bahind itpl Pattandur Agrahara white field Bangalore Karnataka, Banglore

Do you people have common sense or not, when you people can't provide the better services, shut your company and get out, why do you people charge common man for non-stop and then you will change your schedule as per you convincing timing, with out proper information,

Need resolution asap and need the partial refund, you people have cheated. Thanks and regards Babula Vishwakarma...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

I have ticket booked for flight G8 2511 with PNR number AEMCHE. I am planning to change the date due to covid uncertainty please understand the situation and help in doing the same...

Helpful

Found this helpful?

I am writing to lodge a complaint against GoAir Airlines for forcing us to use the credit shell instead of doing a full transfer to our mode of payment when GoAir chose to cancel our international flight to Male from Pune dated 19 Dec 2021.

The details are as follows-

PNR: BYRZKQ
Date of Travel: 19 December 2021
Source: Pune
Destination: Male (Maldives)
Via: Bengaluru
Original...

Helpful

Found this helpful?

On 22/12/2021 i board go air flight from hyderabad(india) and landed riyadh (saudi arabia) on same date(22/12/2021) . i found that one of my luggage is missing i didnt receive one of my luggage . it has my kids academic books its v.important to attend the classes....

Helpful

Found this helpful?

We received a message from go air regarding our flight from Male to Kochi on 3rd Dec yesterday that the flight has been canceled. Our PNR is BF4J2B we had contacted the Go Air customer care One Shivanki answered and told us that our Male to Bangalore G8-4032 flight is own schedule but Bangalore Kochi flight G8-812 is cancelled and she told us that we can cancel the Bangalore Kochi and get refund for it and mail regarding same would be send....

Helpful

Found this helpful?

Write a comment

Address: 9 by 3 namita nivas, BHIRINGI AMBAGAN

Hello Team, My PNR AF183B was cancelled but I have not yet received any refund inspite several emails...

Helpful

Found this helpful?

Write a comment

PNR VF2Z3U flight scheduled for departure on 21st dec 2021 has been cancelled without any information. Please let us know the refund status.

requesting refund for the same.

below are the booking details:

booking id:FF[protected]
pnr : YBPUGD
pnr :J8ZI4J
pnr:VF2Z3U...

Helpful

Found this helpful?

Write a comment

I Pramod Surana, flight No G8 2201 seat No 4E and PNR number - JBY5YD
flew from New Delhi at 7am to Surat at 7:40am. My hand baggage was exchanged with another passenger near by me.

Baggage detail - Grey, brand name- ODC, secured with PIN

Contact No [protected]

I have attached my ticket to this complaint. I would request to look at issue .I would be eagerly waiting for the reply....

Helpful

Found this helpful?

Write a comment

Address: 1st Floor,C-1, Wadia International Centre (WIC), Pandurang Budhkar Marg, Worli, Mumbai 400 025, India

Website: www.flygofirst.com

Sir

I booked 2 flight ticket on November 27th. And go air website through ticket but paid upi id through paytm account but my ticket not confirm my booking Reference number/pnr no S6GNNS, T68FRF .my account money debit please my money refund....

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

Real Name
Country
City
Phone Number

Complete registration Skip this step and finish later

New Member Registration

Already a Consumer Complaints member? Log in now

Connect with

or
Username
E-mail
Password

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.

Loading, please wait...

Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR