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Godrej Interio Complaints & Reviews

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1.5
Updated: Jan 20, 2025
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454
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1079
So far, so good. Godrej Interio is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Godrej Interio will keep up the work and continue to help more customers with their concerns even better 🤝
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Godrej Interio reviews & complaints page 71

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V
victorabhijit
from Kolkata, West Bengal
Nov 30, 2010
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Replacement of Defect TV set

Address: West Bengal

I had purchased a Godrej 23K4 LCD TV from Great Eastern Trading CO. Kolkata-1 on 23/11/10 . Due to bad sound problem I lodged a a complain during installation ie on 24/11/10 and the complain no given was 376350. The technician had come and verified the sound problem and told for the new replacement . But till today 30/11/10 nobody from company has contacted for the replacement .Cannot expect such bad customer service as comparable to other...
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A
anzieee
Nov 29, 2010
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Lower Compartment doesn't Cool

Address: Bangalore, Karnataka

Hi
Unfortunately I bought a Godrej Refrigerator in 9/2009 ( i was very carried away by the 5 year warranty that they offer on the the compressor - Biggest cheaters , they charge 1900 as service charge for the replacement ).
The issue goes like this...
Exactly after one year ,
10/2010 - Day 1 - The fridge doesnt cool...
- Day 3 - The service agent says compressor problem and says that...
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P
prave81
from Delhi, Delhi
Nov 10, 2010
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Sofa getting torn

Address: Ahmedabad, Gujarat

Hi,

We had purchased a 3 seater sofa from godrej around 16 months back. (Am not mentioning the long history of problem faced fpr getting it). However now that has got torn from seating area (courtsey innovative thoughful design of having stiches in seating area). I had registered complaint for the same with Godrej helpdesk on 26 october. Fortunately some one vistied on designated time and after all discussing said he would...
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T
Tofayl Khan
from New Delhi, Delhi
Nov 8, 2010
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Harasment and forceful selling of products

Address: Jammu, Jammu and Kashmir

This is a strong grievience that comes with reference to our first order paced to one of your dealer namely “ United Motor Cycles”, on 05/07/10 with an assurance of delivery within a weeks time.

That firstly the order was not executed within the given time and then was partially delivered to us on 27/07/10, after repeated follow-ups, and that too not as per the given specifications.

The discrepancy in order...
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Y
yaad.neeraj
from Sikar, Rajasthan
Nov 6, 2010
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worst service

Address: Haridwar, Uttarakhand

i got a godrej storewell but during delivery they damaged it horribly and thereafter nobody taken care of my complaint....
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B
bibals
from Mumbai, Maharashtra
Oct 26, 2010
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poor quality of reebok watch

Address: Mumbai Suburban, Maharashtra

We received reebok watch from ICICI bank. Being a big brand we preserved the watch for special occasions.To my shock when I removed the watch , the glass came out , cracked. I then carefully took it to Titam showroom . And there I was told it is not original Reebok .but a duplicate one.

I wrote this feedback to ICICI bank, and they confirmed to me that it is orginal REEBOK.

I ams shocked , is this the quality...
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V
vijayavyay
from Dehra Dun, Uttarakhand
Oct 21, 2010
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Elocker purchased but no demo & no install

Address: Hyderabad, Andhra Pradesh

Sir,
My complaint is simple, very simple and can be attended in a span of 2 hrs of work.

I bought Godrej Laptop E locker on 18th Oct. 2010 from Godrej showroom, Abids, Hyderabad. Please check up with them for invoice details. Its electronically locked and I am unable to open the locker as no basic code was given to me and no staff came to give a demo and they advised me to book through phone. Further, I need help for...
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S
SHEELAMARAN
from Surat, Gujarat
Oct 9, 2010
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FREEZER NOT WORKING

Address: Chennai, Tamil Nadu

I AM SHEELA FROM THIRUVOTTIYUR I HAVE GODREJ REG GDA 19B REFRIGERATOR SINGLE DOOR. I BOUGHT IT 2 YEARS AGO. THERE WAS NO PROBLEM SINCE LAST MONTH. BUT NOW FREEZER IS NOT WORKING PROPERLY.

I MADE COMPLAIN TO GODREJ REF GDA 19B(CANDY RED) LAST MONTH (14.09.2010) COMPLAINT NO. 171932 FOR MY FREEZER WHERE COOLING IS NOT PROPER. THEIR ENGINEER CAME SAYS GAS IS NOT PROPER WE HAVE TO PAY RS 700 FOR GAS AND DRIES IC FOR RS. 250 TOP48...
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G
Gagan Vig
from Gurgaon, Haryana
Sep 27, 2010
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Cheating and Non response even after several emails and tele-calls

Address: Agra, Uttar Pradesh

I have lodged my complaint to M/s Godrej co. 9 times during last seven months but complaint is still unresloved. Latest complaint no. is 871910

Fuse of my Microwave oven, Model No. GMG 17E07WHGX , purchased on 8th Mar'09, has blown 9 times in last seven months. In Feb'10 & Mar'10 they have kept my oven at their service centre for more than a month but the problem was unresolved. Finally they put a fuse of...
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K
Khanindra Kumar Dutta
from New Delhi, Delhi
Sep 23, 2010
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Damage of Furniture

Address: Kamrup Metropolitan, Assam

I bought a sofa set by paying @ Rs.60,000=00 from the Godrej show room at Ulubari,Guwahati.(In 2008 October). After few months the foam leathers of the set got thinned started rupturing for no reason. Upon informing an attendent came to investigate.Then he issued a receipt of his inspection and told me that necessary follow up action would be taken. Since then nobody has cared to do anything about it.Very hopeless product with a very hopeless...
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M
mukesh kumar jain
from Alampur, Telangana
Sep 20, 2010
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motor repair

Address: Chennai, Tamil Nadu

I have purchased Godrej Washing machine Model GWS700 ps on 15/09/2009 wide invoice no- 84I /93103782 from Godrej & boyce Mfg co ltd , nearly 2nd time ther is a motor replacement tookplace for driyer. more the 10- 1 12 complaint been lodge by me in whole year regarding repaire in Godrej washing machine which can be chek by
their recorded calls & various complaint no.

My last complaint no 146851 dt 05/08/2010...
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A
avajihuddin
from Noida, Uttar Pradesh
Sep 13, 2010
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SPIN/DRYER NOT WORKING

Address: South Delhi, Delhi

COMPLAINT NO. 432641 DATED[protected] OF GODREJ WASHING MACHINE HAS NOT SO FAR BEEN COMPLETED DESPITE REMINDER.
PREVIOUS RECORD OF SERVICES ARE ALSO WORST AND FRUSTRATED. KINDLY LOOK INTO THE MATTER.

YOURS
AHMAD VAJIHUDDIN
MOB: [protected]...
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A
Ajay Tyagi
Sep 11, 2010
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Poor Quality Product and Poor Service

Address: North East Delhi, Delhi

I purchased a semi automatic washing machine model GDS 950 of Godrej on 17.8.2010 and since very beginning it is not working properly and has some manufacturing defect. I made a complaint on 24.8.2010 in this regard. But to the deaf ears of the company it made no difference. No one from the company attended my complaint and I feel cheated. Godrej people (on phone) talk softly but work hardly....
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S
sg76
from Mumbai, Maharashtra
Sep 7, 2010
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Gift promised when taking Godrej Refrigerator not given from sales employee of Godrej

Address: East Delhi, Delhi

we had bought Godrej refrigrator directly from the company salesman on 19th Jul 2010. Salesman name is Shailendra. he had promised for free gifts with purchase of refrigrator. till date even after repetitive calls this person never turns up n now he has stopped taking calls as well. We are one of the regular customers of Godrej and have trust in the brand.

This is creating such a bad impression about the company employees...
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A
arti kapoor
from Chennai, Tamil Nadu
Sep 6, 2010
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Non delivery of product as specified

Address: Hyderabad, Andhra Pradesh

We had ordered for Godrej Modular Kitchen somewhere in the mid of Jan 2010 and was informed that the material would be received for installation with in 2 months max.
However I am very sorry to state that till date i.e Sep 2010 my kitchen is not fully installed.
It is highly unacceptable to note that none of the representative has bothered to give a call, post July 2010.
Its been 2 months and the defective piece installed...
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H
hyu
from New Delhi, Delhi
Sep 5, 2010
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lock problem

Address: Delhi

i bought new godrej refrigerater last month . the lock is not working from first day i made complaint many but company didn,t take action yet my request number is 423978 please take the action on my complaint....
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N
nselva
from Vellore, Tamil Nadu
Sep 3, 2010
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service pending

Address: Tamil Nadu

Iam Selvakumar,residing at no.11,Jagannathan 1st street,Arcot,Vellore District-Tamilnadu,lodged a complaint in local service centre-Vellore on my recently bought(August 2009) Godrej washing machine.The service person came on the same day and took the whole display unit with him,saying that he will get back to me in a week time.But unfortunately they were unable to give me a valid date of service.

Really i was under stress...
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A
anand panchal
from Ludhiana, Punjab
Sep 2, 2010
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customer service

Address: Mumbai City, Maharashtra

i have bought a godrej fully autometic machine and for demo the reuest raised on 30/08/2010 by vijay sales from where i took that machine and there customer service ensure that within 2 days godrej service engineer will visit ur home for demo the machine but till 2/09/2010 no service engineer visited my home and when i made a call to godrej service centre they replied that they have raised a call again for demo and it will again take two...
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M
maheshwari.jatin
from Delhi, Delhi
Sep 1, 2010
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Resolved

Reassembling of Double Bed

Address: Delhi

Hi, I am Jatin Maheshwari, booked a complaint with Godrej Interio (After Sales Service Department) regarding the re-assembling of my double bed on 28th Aug 2010. The complaint No is 529614.

As per your company policy, the technician will address the complaint within 48 hrs. However, my complaint has not been addressed till yet although I have already called your Customer Care 10 times. This is highly unprofessional and irresponsible...
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H
heenacharan
from Pilani, Rajasthan
Aug 25, 2010
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Cheating defective Fridge

Address: East Delhi, Delhi

Hi, This is regarding a Refridgerator i purchased by Godrej. In my locality, i found a canopy for exchanging old fridge with new, so got the details for the same from one of the represtative. After few days the representative called regarding the same and forced to get the fridge exchanged. He gave all the calculations about the money which is adjusting and whatever is the balance. He told that at the time of delivery, we have to pay Rs.5286/-,...
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