Godrej Interio Complaints & Reviews

To

The Godrej Refrigerator Co.Ltd.
Customer Care Division

Sub:- Complaint of My EON-Matlik Silver Refrigerator

Sir,

It is bringing to your kind notice that on 30.06.2007, I had purchased a 305 liters EON-Matlik Silver Refrigerator under exchange scheme from Delhi Branch PN, Godrej & Boyce Mfg. Co. Ltd. Okhla Showroom, Godrej Bhawan, New Delhi vide CST No.30089D...

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--- On Tue, 6/17/08, santosh srivastava <ssantosh.[protected]@yahoo.com> wrote:

> From: santosh srivastava <ssantosh.[protected]@yahoo.com>
> Subject: Fw: !!!Very Very Poor Service !!! (Please solve this issue ASAP As Urgent basis)
> To: [protected]@godrej.com, an.[protected]@godrejinds.com, [protected]@godrej.com, [protected]@godrej.com, [protected]@godrej.com
> Date: Tuesday, June 17,...

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6 Comments

Dear Sir / Madam,

I booked Godrej AC of 1 ton from Vijay Sales on 25th May 2008 and had the delievery of the same on 1st June 2008.

It is very unfortunate that we could not have the pleasure of air conditioning from the date of purchase. After installation, Air Conditioner has not worked for a day.

Service Engineer (?) sent for installation were very young and might be not trained properly. They...

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15 Comments

Hi

I am vivek from Kurali about 30 kms away from Chandigarh. We have bought one AC from Satluj Electronic, Sec 35, Chandigarh.. In summer when we start to use it it works as a fan. It cools only for 2 to 5 mins..We logged complaint for the same. After a routine calling for support for 6-7 days in summer technician come and he says that it is problem with AC. He also changes one capacitor. Then it work for 2 hours after that...

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i bought a godrej UT200 refrigerator.now it got a problem.its not at all working.i've complained to the customer care at delhi, they gave me a number to call, a service man's name.then i called that number and sad the details they gave to me.to my surprise there was no service man with that name, and they did'nt get a work order even after three days.this is my problem....

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Iam from Hyderabad.I have Godrej Split AC 1.5 Ton.its not cooling since 1 month.So i called godrej customer care n lodged a complaint on[protected].But there is no repsonse from godrej people.I hav celled minimu of 10 times regarding this matter.But none of the technician from godrej either called or visited my house.The complaint number registered with godrej is 570339.Please take some action regarding this issue...

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21 Comments

Dear Sir,

Since when has it been Godrej's policy to ask the customer to pay without resolving the complaint?

And when the customer protests about such a think; are your service personnel authorised to offer 50% discount?

All this happened to me when the Godrej Service Staff visited me on 22.04.2008 to solve my Fridge complaint-SERVICE CALL NO: 955722.

Hightime for you to set...

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2 Comments

i had bought one godrej refirigetor last month i became facing problems with cooling i cmplaint that to ur dealer Ms baheti electrics(GOVINDAM) he charged a fee for repairing i paid that fee to him he send his mechanic & told me to send the fridge to his place after two days he send me the refrigator . on the very next day the refigator again started cooling problems i complained to the dealer he said give me ur bill & gurantee card...

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I purchased a Godrej Pentacool refrigrator in bangalore. Now i am moved to hyderabad. I found that my refrigrator doesn't cool after power goes off. I called the customer support and engineer came home. Without even checking properly he says that defrost is not working, we need to purchase a new one. I told him that my fridge defrost works properly. However he insist on purchasing AMC from him and says we need to put new defrost panel....

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Hi

I had bought 1 (one) “Slimline with locker” on 1st February 2008 (Friday) from Godrej and Boyce Mfg Co. Ltd. Retailing Division, Godrej Lifespace Store, Salt Lake City, Kolkata 700 091.

• The Order No. is 13354. The amount of Rs. 10036/= was paid in full on the same day (1st February 2008) – Receipt No. 11781/Date 1/2/08 to Debosruti Ray – Assistant Manager, Retailing Division...

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5 Comments

I have purchased Godrej gds 400 wahing machine ,
the outer body got rusted soon and broke , even though the machine is in fully working condition iam unable to use the same , i tried each and every where for the cabnit , as the modle has stoped so the cabinet is not avaliable now ,all the delears say.

I would like to have the cabinet replaced immediatly , pls suggest and get us the cabinet .

Thanks...

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This is with reference to the Lincoln Bed which we purchased from the Godrej Lifestyle showroom in Borivali (W).

I would like to state that the standard of the Godrej products have really fallen and are not upto the quality expected of Godrej. Earlier the name Godrej would mean Good Quality & Service and Value for money. But unfortunately today it doesnt hold true. A bed purchased less than year ago is broken down twice...

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Dear Sir,

I have bought godrej furnitures (endura model)last year in december. All the joints of doors of almirah has cracked and it is getting losse day by day. door of dressing table is also losse. At the time of installation one rack of almirah was missing.
These all things has been told so many times to godrej office at MUzaffarpur (Bihar) and Patna. But they are just ignoring it saying that within...

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Godrej Interio Complaints & Reviews

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