[Resolved] Google India / Tez — Amount deducted after canceling subscription
P
PvCSekhar
from Tirupati, Andhra Pradesh
May 22, 2023
May 24, 2023
This thread was updated on May 24, 2023
I joined free trial of an app for 7 days. Canceled it on day 5. But I was charged Rs 1299 on day 7.
Dates: Joined free trial on 13 May 2023
Canceled on 17 May 2023
Charged money on 20 May 2023
My bank account was debited Rs 1299 by GOOGLE. I contacted Google Play and they said it is authorization. I don't understand what that is. I don't remember consenting to authorization. Please help me with refund of my money.
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May 24, 2023
Complaint marked as Resolved
I checked my account statement today. The money has been transferred by Google Play. Thank you for helping me out.
I did not receive any call or email from the company. I got to know that the money has been credited because I checked my account balance.
Google India / Tez customer support has been notified about the posted complaint.
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