[Resolved] Google India / Tez — Google Play deducted money from my bank for cancelled trial

[Resolved] Google India / Tez — Google Play deducted money from my bank for cancelled trial

S Sanskar Mandothia Jan 5, 2022 Sep 26, 2023 This thread was updated on Sep 26, 2023

I used 3 days trial for an app on Play Store around 1.5 months back. I cancelled the subscription before the trial was over and hence Google shouldn't have charged anything. But I got notification on 19 November that INR 620 rupee is deducted from my bank (subscription cost)! I submitted 3 claims to Google regarding the same in intervals. They say they have refunded but I have not recieved any refund from them. Proofs attached. +3 photos Was this information helpful? No (1) Yes (6)
Jan 11, 2022 Complaint marked as Resolved In 2 days, they reversed my transaction and I got message from my bank. Money added to my account today. Google India / Tez customer support has been notified about the posted complaint.
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Sanskar Mandothia

Jan 11, 2022

Problem solved in few days after posting. Thanks consumercomplaints forum 🙏

Arudhi Verma

Aug 16, 2022

I cancelled subscription of an app before the trial period ended. Still Rs. 2250 have been deducted from my account by Google Play Store today.

Deepa_Anandhan

Sep 26, 2023

Hi. Amount of 850 was deducted from my account yesterday 24/09/2023 for a Game Zooba . I started trial on 17/09/2023 around 3:40pm . I ended that on 19/09/2023 itself. Yesterday 25/09/2023 I got 850 deducted from my bank account for the game zooba. Please help me