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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Last updated May 13, 2024
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Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 5

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D
Dr. Minali Prasad
Nov 17, 2023
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Regarding bus irresponsibility

Address:Bhuj bus station

My bus was at 5:45 from bhuj and i was on time i booked ticket online and the bus conductor didn't contact and the bus left the station earlier I want my refund and please improve your facility...
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H
HEMANG RAVAL
Nov 16, 2023
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Can't stop the local area bus

Address:Bhatiya by pass road

When I just raise my hand for stop of GSRTC bus "local area bus" Jamnagar to Okha route bus but don't Stop bus.
i can't able to reach bus stop.
In between i just raise my hand for stop the bus.
is this fair with me or not?
please do needful and reply me....
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D
Devang Jagad
Nov 11, 2023
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Volvo bus service Ants and dirty seats

Address:Surat

Seat is full of dust and ants. Horrible situation, what level of service is this? Corruption at its peak. Looks like they are not maintaining and giving contracts to their closed ones for cleaning and bus management....
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S
Satish dabhi
from Dehgam, Gujarat
Nov 7, 2023
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Not stopped bus in bus stop

Address:Palundra,dehgam,gandhinagar
Website:Gsrtc ahemdabad

સવિનય સાથે જણાવવાનું કે તારીખ 18/08/2023 ના રોજ હું નિત્યક્રમ મુજબ નોકરી જવા નીકળેલ તે સમયે 13:43 વાગે હલદરવાસ થી દહેગામ જતી બસ નંબર 4327 નીકળેલ તે સમયે હું અને બીજા 3 પેસેન્જર હાથ બતાવેલ...
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J
Jagdish. Chauhan
from Deesa, Gujarat
Nov 5, 2023
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My Handicap bus pass to online booking service note active.

Address:Deesa

Hello sir, My name is Jagdishbhai Chauhan my handicap bus pass number is [protected] Since last three months we are not getting online seat booking facility so after waiting for hours when an empty bus comes we get a seat then please sir please kindly provide our online booking service for our handicap seats. And kindly request to start online booking service from my bus number. Yours sincerely,
Jagdishbhai Chauhan
Mo....
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J
Jay Gajra
from Bhuj, Gujarat
Nov 4, 2023
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Bhuj Naliya bus number GJ18Z4184 is not clean properly

Address:BHUJ

Respected Sir/Madam,

BHUJ NALIYA BUS NUMBER:-GJ18Z4184 is not clean properly in bus all wasteges and dust and bus is dirty so I request pls clear this and follops me my name is jay Bhahushali and my mobile number is :-[protected]...
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Y
yatin upadhyay
Oct 26, 2023
Nov 1, 2023
This thread was updated on Nov 1, 2023
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Passenger pass not consider by conductor

પ્રતિ, સાહેબ શ્રી

હું યતીન મહેશકુમાર ઉપાધ્યાય ની નમ્ર વિનંતી કે હું સરકાર શ્રી ની યોજના મુજબ ગુર્જરનગરી મુસાફર પાસ સિદ્ધપુર બિંસુસરોવર (ખાલી x) થી પાલનપુર ધંધાથી અપડાઉન...
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Dear sir
Already for this
GS36315288 rs. 564
GS36313954 rs. 564
GS36318318 rs. 681

FOR ABOVE 3 OB NUMBER
MY mount debited
Also amount is debited but the ticket is not come with SMS
 as well as customer care executive aren't given proper reply.
Already many times call with customer care
Only one time pick up the phone and not given proper reply disconnect...
+3 photos
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Dear sir
Already for this
GS36315288 rs. 564
GS36313954 rs. 564
GS36318318 rs. 681

FOR that three NUMBER
MY mount debited
Also amount is debited but the ticket is not come with SMS
 as well as customer care executive aren't given proper reply.
Already many times call with customer care
Only one time pick up the phone and not given proper reply disconnect...
+3 photos
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S
swetal pancholi
from Surat, Gujarat
Oct 21, 2023
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Money has been debited but seat not confirm

Address:Ranoli

Money has been debited but seat not confirm...
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S
Sem mevada13013
from Surat, Gujarat
Oct 21, 2023
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Change bus route

Respected sir,
On dated 21.10.2023 PNR No G[protected] online booking Baroda by pass bus from Bharuch GNFC to Ahmedabad Gita Mandir.At bharuch gnfc pick stand bus come late half hour than real time .Than after bus suddenly route change In Baroda by pass instead of Baroda in side the city.
Main thing no any intimation massage for route change and also it's take more time when go in side the Baroda city....
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D
Dhwani Rawal
Oct 20, 2023
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Complaints against conductor behavior

Gsrtc Volvo between Ahmedabad to surat 6:15 pm from nehrunagar on 20th October. The lady conductor Nita Parmer is shouting on me and giving wrong details and made me get down the bus...and then I had to catch the bus from next station because of her wrong information...
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H
Hardik.Yadav
from AHMEDABAD, Gujarat
Oct 16, 2023
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Non cooperative behaviour of conductor

I sat with my family to go from Ankleshwar to Ahmedabad, but the conductor came and said that his machine was not running so you should get down, I requested him to make my ticket from Bharuch to Ankleshwar to Ahmedabad, but he did not. I missed my urgent work.

Bus no : GJ18Z8525...
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R
Ramesh Acharya
from Chennai, Tamil Nadu
Oct 14, 2023
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Proper working with Empathizes on SAFETY

Address:GUJRAT STATE TRANSPORT CORPORATION

I was travelling from Bhavnagar to Anand on 13th oct 23 by GSRT bus trip code 0745BGDNBRDEXP -BAGDANA TO BARODA along with my family with reservation seat no 11 &12. The bus ( GJ 18/Z8119) almost in time at 10 AM. We just about get in the bus, there was aloud sound of bursting with dense smoke. The bus tire had developed a puncture. The conductor was nice enough to guide us that we shall have to Waite still the necessary replacement of tire...
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A
Ashok vachheta
from Sirohi, Rajasthan
Oct 14, 2023
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Cancellation of ticket

Address:Bunkar vas kalandri sirohi

Whenever I am trying to cancel the ticket, invalid parameters are being shown even though I have filled all the parameters correctly. I want to cancel this ticket. Details of ticket is as following
PNR no. G[protected]
Journey date 14.10.2023
From kalindri to ahemdabad ranip
Name ashok kumar
Mobile no. [protected]
Please resolve the issue immediately...
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Address:Maninagar Ahmedabad
Website:By paytm app tickets are booked

Dear team I am tickets book from dakor to ahmedabad dated 20/08/2022 by gsrtc app tickets are not booked and amount was deducted. Still the amount was not refunded to me.
Mobil no [protected]
E-mail [protected]@gmail.com
Transaction id- [protected]

Regards
Pravin rai...
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P
Oct 13, 2023
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Refund issues

Address:Maninagar east

I am tickets book from dakor to ahmedabad dated 20/08/2022 by gsrtc app tickets are not booked and amount was deducted. Still the amount was not refunded to me.
Mobil no [protected]
E-mail [protected]@gmail.com
Transaction id- [protected]

Regards
Pravin rai...
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A
Ankur_it
from Nadiad, Gujarat
Oct 12, 2023
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Luggage forgot in ST Bus,Bus No. GJ-18Z- 5064

Address:Ahmedabad

I was Travelling on[protected] from Nadiad (Pickup time 7.20 AM) to Ahmedabad (Reach Time : 8.32 AM ) by Bus Number GJ18Z5064 .Forgot One Luggage in Bus,
Please Help Me to get My Luggage Back....
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Today I was traveling by gsrtc bus from Ahmedabad to Surendranagar (AHMEDABAD, NEHRUNAGAR to SURENDRANAGAR
TripCode:1530ABDSNREXP51PNRNO/OB:G[protected], GS35823143 DOJ:[protected], :15:36:00, EXPRESSBoardingPt:AHMEDABAD NEHRUNAGARTxn Pass:gsbKpn44). The lady conductor was totally busy with talking on her cell phone. She was insulting the passengers now and then. She was behaving extremely rudely with passengers. When my stop came, I...
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Bogus sub standerd food and no hygiene on rest at chotila Raj mahel hotel refund my all payment and claim for 5 lac for my body harmfull...
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