[Resolved]  Naturals Beauty Salon — Skin Burnt in waxing

A new Naturals Saloon is opened in a mall. All the girl beauticians are new and Nepalis as in other branded saloon, who usually don't understand what customer say. But it was a beautician from Tamil Nadu who did full arms waxing for me and made burns due to hot wax. I do waxing regularly and i do not have sensitive skin. Also, in facial service other girl applied pack to teeth, lips and over eye. Hair cut was entirely different with what was asked and the girl who did was not interested to do hair cut also. Finally Total amount was 4000 Rs with all kind of taxes which i paid and came away as it was very late for me. i went back and showed my burnt marks and explained the service but the girls who did for me shouted in bad words but I clearly explained the fact to the manager/receptionist and came away. My concern here is even if we pay 50 to 100 rs we get good safe service in small road side parlors. But Big branded saloons, they do all show off with brand names and keep the rates extraordinary as if they do something great than others. To cover the customer they ask(mostly pressurization) to take all treatments and other services. Even we too earn money out of pain and we cannot throw it at the cost beauty. This should not happen to any other customer since if any damage happens to skin,hair or any human parts they cannot be replaced so easily as they think and the people who are working must feel the responsibility of what they do.