Hathway — Activation - Broadband Service

After payment is completed activation is not done for broadband service for over 2 days. My calls to the co-ordinator (name held) is not honoured.
This causes lot of problems for WFH members of my family. This was told to their agent or coordinator also. He is silent on this too!
Let Hathway return my money paid to them for connection in full in view of the problems created by them.
Worst service providers in Chennai. Warning to other future users please.
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Call centre person does not want to share the address even. Everyone understands the problem; eachone will try to resolve! The solution is not in sight.
Hathway should return my money & compensation for the hardships created by them. The contact person is not answering the phone calls too.
What is the remedy?
Even on date the money was not returned and their materials not taken back. While collecting money they were very quick; but not when returning due their fault. They do not care for the customer's sufferings because of their inhouse inefficiency. Customer care executives are evasive in reply.
Beware Net users; never ever fall prey to Hathway Broadband connection.

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    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
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    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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