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Hathway Complaints & Reviews

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1.5
Updated: Feb 18, 2025
Complaints 6940
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2007
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Hathway reviews & complaints(6940)

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V
Vishnu Murugesan
from Chennai, Tamil Nadu
Feb 18, 2025
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Amount debited but they are not registered

I have initiated to get Hathway broadband connection, while registration i have paid Rs.2593 to hathway account(which shared by hathway) but after this they send mail like the transaction is failed....
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B
Balaji sai
Jan 16, 2025
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Network activate issue

Address: Valluvar Kottam High Rd, Tirumurthy Nagar, Nungambakkam, Chennai, Tamil Nadu 600032

Already 471 rs in my Hathway account. I informed them to activat. I informed on 05/01/2024 to activate my account. But still not activated almost 10 days. In that 10 days 250 mobile net. Please take action
My Hathway account number: [protected]...
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F
faseehahmedM
from Bengaluru, Karnataka
Jan 9, 2025
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Concern/grievance - hathway card number n 7019 9496 96 2

Address: jp nagar post, bangalore

Hello sir, Madam,
My name is Faseeh. I reside in JP Nagar, Bangalore.
I use the hathway cable services and have been using since many years.
The card or A/C number is N[protected].
The local cable service provider, is not responding to my phone calls since 1 month.
His name is Elahi.
I need to get it recharged. Please support to provide any other contact number, to get the recharge support.br...
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A
Abdulkareem277
Dec 29, 2024
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Fraudulent activity

Id 399rs it's suggested by your agent to activate but still they didn't activated and I'm frustrated already two they cheated this type now again they cheated it's affected by work for past two days I need penalty and activate by account in high priority or will raise complaint in trai about hathway

Sent Rs.399.00

From HDFC Bank A/C x0385

To HATHWAY DIGITAL LIMITED

On 26/12/24br...
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A
Avikk raaj
from Gangtok, Sikkim
Dec 26, 2024
Dec 26, 2024
This thread was updated on Dec 26, 2024
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Hathway broadband complaint

Address: Development Area Gangtok East Sikkim

Hathway broadband is not working for many days...
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H
husain0710
from Hyderabad, Andhra Pradesh
Nov 18, 2024
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Frequent call (dozens daily) after disconnection.

I am disturbed by your call center guys a dozen times daily requesting a resubscription. There has to be a limit to which you can push and disturb someone peace of mind for a stupid connection.

Number - +91-[protected]
Location - Hyderabad

Requesting you an immediate removal of my number from you daily reach out list....
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K
KK@777
Sep 14, 2024
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Spam calls

Address: Chennai
Website: www.hathway.com

I have discontinued the hathway broadband connection and returned the wifi device 11 months ago. But still, I am getting spam calls threatening me that if I do not return the wifi device they will charge me and take legal actions. Not only this but I am getting spam calls for their latest offer and they keep asking me to take a new connection.
For the last 11 months, I am get these calls every single day, which is really frustrating...
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N
Nilu1981
Jun 29, 2024
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Cable not working frequently VC No.000031194525

Address: B-303, RAM ASHISH SOC, SANE GURUJI NAGAR, NAVGHAR ROAD, MULUND EAST MUMBAI 400081

We are facing issue with cable in a every month at least 15 days cable not working and after calling Heathway local office on phone not picking call only ringing or busy and not received any call back. After at least 50-100 call if their mood good they pic call. Engineer who came to resolved issue contact number also showing out of service when call next time....
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A
Annam Panda
Jun 18, 2024
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Address: Chembur, Mumbai

Miserable experience from the team, being a renowned name in the business this is what we don't deserve being a customer of yours.
I informed multiple times i am moving out due an emergency and need refund of my rest amount as I have paid for 3 months and haven't used more than 15 days even but your support team is saying you can't provide a refund for the same and what to do even as I can't relocate as you don't provide services there. Everything goes wasted as you're saying to utilise so should I wait for 3 month to complete the utilisation and move out by then
Hathway customer support has been notified about the posted complaint.
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    M
    MurtazaG.
    Jun 10, 2024
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    poor hathway support service and internet speed concerns

    Hello Hathway Support Team,

    I am writing to bring to your attention two significant concerns regarding my experience with Hathway services.

    Firstly, I must express my disappointment with the substandard support service provided via your helpline numbers: [protected] and[protected]. Despite numerous attempts to seek assistance, I have found it impossible to connect with an actual human agent. The automated...
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    V
    Vadivel Chennai
    from Chennai, Tamil Nadu
    Apr 28, 2024
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    Cheating billing team

    Address: Hathway, Chennai

    Hathway is a cheating company. I have broadband connection with Hathway. It works good most of the times, but some times the speed is very slow. its all can be ignored as a normal one, but the real problem is very frequent disconnection. In a month approximately 4 to 5 times of disconnection. I have raised this issue to the customer care. They are very cool in saying that it is a common and I will be given a compensation for those disconnection...
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    S
    surya Balasingam
    Apr 19, 2024
    Apr 19, 2024
    This thread was updated on Apr 19, 2024
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    online recharge and expiry in two days

    Address: 14/9,SUBHAM FLATS,SENGALVARAYAN STREET

    Hi,
    i have been recharged at 12 th of feb and i got recharge expiry at 13th feb and i'm facing this kind of issue in jan itself.

    22nd of Dec i done recharge and cable fault issue i raised two many complaints and finally issue got fixed at 2nd jan and the money i didn't got refunded and for 12th feb recharge your customer care executive said that 337 for 470 pack for me instant of refund and i accepted and paid.
    br...
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    S
    ShUnknown
    from Hyderabad, Telangana
    Apr 11, 2024
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    Harrasment by calls

    I have disconnected my hathway broadband connection and also returned router one month back.but still they are harrassing me by giving 5-6 call everyday and forcing to recharge....
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    P
    POSINASETTY KANAKA RAO
    from Hyderabad, Telangana
    Mar 31, 2024
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    Shifting of broand bond connection

    I HAVE PAID RS 300/- AMOUNT FOR SHIFTING MY BROAND BAND CONNECTION. MY ACCOUNT NO. Receipt Number R[protected] Account Number [protected] Reference Number[protected] Payment Date 30-Mar-2024 15:30:28. Please attend the work immediately....
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    C
    CA Ram Gopal Reddy
    Mar 10, 2024
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    Fraud Hathway not refunding my money

    Address: hyderabad

    I Have paid for 6 months and decided to shift my house to a new location.

    When i asked hathway to change it they informed they dont have network.

    So the connection is closed at old house. and they are telling they dont have a policy to refund money.

    I have only used for a month. so they need to refund me for the balance 5 months.

    They are straight away rejecting and not providing...
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    _shshukla
    Mar 3, 2024
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    Too many calls after plan expiry, and even after plan termination

    I am getting too many calls for my plan is expired and to get it recharged, each day I am getting around 2 or 3 calls, it is very frustrating but had too pick calls because don't want to miss the important one. I gave my reason twice or thrice, and expecting not to get other call, but it doesn't matter, i am still getting calls, it has so annoyed me and have to make a decision to terminate the connection and i did same, the ticket was raised...
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    K
    keimba
    Feb 20, 2024
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    Too many calls after disconnection.

    Address: Hathway, Gangtok.

    I have disconnected my hathway account for almost a year and returned their router too. Still, everyday I get calls from them for reactivation of the account. I often blocked many numbers but everytime a new number calls. I don’t want their calls to disturb me everytime....
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    V
    Vanam Sowjanya
    Feb 17, 2024
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    Got mail from hathway regarding SUBMIT DEVICE URGENTLY

    Website: Hathway broadband

    I got a mail from hathway that they will take legal actions if i not returned the device.but i vacated from that place before 1+ year.and at that time i informed them that I'm not using internet anymore and I located to other place and collect your devices and also I told them to remove my account.but they never listens to us, they only call to customer blindly even after we tell the reason properly.how can I submit those things if I'm not...
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    S
    Sheik.Imran1991
    from Chennai, Tamil Nadu
    Feb 2, 2024
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    Hathway cheated me by reducing 4 days in my plan

    I am writing to formally lodge a complaint against Hathway Internet Services regarding the unethical business practices and poor customer service experience I have encountered. Despite multiple attempts to resolve the issue directly with Hathway, I have not received a satisfactory response or resolution.

    I am a active customer of Hathway internet service provider from 2019 or earlier. In June 2023 I renewed my plan to 6 month...
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    S
    Swathi raj 814
    from Port Blair, Andaman and Nicobar Islands
    Jan 20, 2024
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    Poor customer service I want refund of shifting amount taken but no shifting was initiated

    I have contacted customer service they made me pay 300rs for shifting my connection without checking wheter they provide connection in new address. I paid now they are rejecting my request stating my address proof was not according to their guidelines. I reached out to customer care again then they are saying they don’t provide connection in my new Address which is Sithalapakkam, Chennai, and told me to email help desk for refund the shifting...
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