Hathway Cable & Datacom — bad service

Address: Bangalore, Karnataka

I am arun residing in hsr layout 1st sector benagaluru. I took a cable connection from shree thirumala cable network on 4th of may 2019. They charged me 2750 for set top box which is advertised as 2050 in hathway website. I have asked for malayalam premium channels and few channels extra as ala carte. Now i dont remember all the channel i have asked them to provide but i know that star movies and hbo was ticked on the check list they provided to me. They took back the checklist and today its 21st of may 2019 still i cant see those channel on my tv. I have asked customer service to add and constantly said will add in 5 minutes. Till now i dint see it yet in my tv. 3 days back the connection was completly out and asked for a service. They kept on saying will send exec now but he is no where near my home. This is a pathetic service. I need justice.