Hathway Cable & Datacom — cable service disconnected for 5 months

Address: Dr. Vrushali Patil, Petty Officers Bungalow, Next to Directors Bungalow, Haffkine Institute, Parel Mumbai -400012., Mumbai City, Maharashtra, 400012

Cable service disconnected since january 2019.
For Jan and Feb cable bill towards free to air channel taken by the service provider. additional Rs.450/- taken towards the next month bill in assurance to service will be resumed with all the channels including paid channels. Till date the service has not been resumed. the provider also did not give us the card or the reciept of the bills paid. i visited several times to the office from where the cable is operated locally in Parel but found no one there and doors locked. The operator has a monopoly in haffkine residential area. The local representative of the Hathway is Aakash who has made all our connections and is responsible to take payment or make recharge. We called him daily and he leaves our call unanswered. Last week he took payment from our neighbors and resumed their service, but we are still kept waiting.
We want to get our cable resumed or else another option towards service provider.
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    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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