[Resolved]  Hathway Cable & Datacom — internet

We have raised a service request to shift the connection, which has to be done in 48hrs as per the website. It has took more than a week for them to change it, and now we don't have internet over it.

While trying to connect the customer care they do not respond properly they have kept us in hold for a very long time and cut the calls repeatedly. Requesting to provide internet connection over it and extend our usage by triple times the number of days for which we do not have the connection or refund our money.
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Jun 13, 2019
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
May 13, 2019
Hathway Customer Care's response
Dear Swathi Akavaram,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband
 
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