Hathway Cable & Datacom — internet issue

My net service is not at all good. I called hathway nearly 30 times. But there is no use of calling. They are totally careless. I wasted rs3000 for renewing my plan. By all this i came to know that they can't provide any good service for me and any body. So refund my total amount. Like me so many people are fooled by this company. They are totally careless.