[Resolved]  Hathway Cable & Datacom — modem return issue

Address: New Delhi, Delhi, 110060

After the completion of the Hathway broad band plan regarding the return of WiFi modem I contacted Hathway agent for pickup as I was moving from Delhi to Hyderabad but none of them responded and I said to pickup at the address I mentioned to the Hathway customer but I got to know that to that modem the new Hathway agent gave the new connection to that modem and I got the legal message regarding the payment for the modem of 446.68/- in this case I told to the Hathway agent to pickup the modem but they didn't respond and other agent gave new connection to the same modem in that address so without any wrong from my side why should I have to pay for the modem as it was the fault of Hathway agent so rather than charging on me make sure the company to be your agents to be transparent and responsible for the work and charge on them for their negligence rather than us.
Account no :[protected]
Please help me with this issue