They committed the new connection will be active within 48hours from the payment time and received rs.1639. Post that there is no response from them. After multiple false commitments like the connection will be active by eod, morning evening and started behaving in rude manner. It is 4 days and no initiative from them or contacts about the connection. Account # [protected]
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May 14, 2020
Complaint marked as Resolved
Hathway customer support has been notified about the posted complaint.
Verified Support
Apr 11, 2020
Hathway Customer Care's response Hi, Appreciate you reaching out to us, we understand how inconvenient this could be. Please share your City, an executive will get in touch with you shortly. Thank you! Hathway Customer Support Team.
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Even I am struggling for refund.