| Address: Hathway Cable & Datacom Limited, Good Shepherd Square, 5th Floor, No-82, Kodambakkam High Road, Nungambakkam, Chennai- 600 034 |
On october 2022, i got my hathway connection got cut due to rain. I've waited for few days and called hathway team to repair the connection but they spoke so rude and did not resolve my problem. so i brought new connection from different company. after a week later they send the technician and we said we brought new connection and later called the team and said to disconnect the internet and take back the router. later from December 2022, on daily basis hathway team started to harass me to get the connection back. i said lot of times that disconnect it because i got new connection and said to take their modem back. but no, hathway decide to harass me by bombarding with their calls like 15 to 20 calls per day and that too different numbers. i've blocked like 50 numbers so far from hathway and till now they somehow manage me to call and harass me my speaking rudely and threaten me with foul words. now in the month of may 2023, i get mail, message and calls from hathway department saying either i have to pay rs 441 to renew or return the modem/ router back which i threw few months back because they failed to collect. or to pay extra 2500 to disconnect. I paid the deposit amount for the router when i purchase this hathway connection. so i don't even know why they ask for modem or extra charges instead of disconnecting. I really want hathway to remove my information from their data base and never call and torture me again. Please resolve my problem.
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