[Resolved]  Hathway — New Connection Broadband Refund Issue.

Address: Boduppal,Hyderabad

My Account Number is [protected].

I have got call from one of the executive from hathway hyderabad and she took required documents for the new connection.After the process she sent me payment link and I have done the payment of Rs 1859 within few minutes.
They accepted payment without checking feasibility of their service at new address, Later one of the technical person said we can't provide service at that location. Immediately I have tried to reach the person who initiated the process. I did more than 50 calls and whats app messages, they are not picking my calls and rejecting every time I call.
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Aug 24, 2022
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2022
Hathway Customer Care's response
Hi, Thank You for letting us know about your concern. We have escalated this to the support team to resolve it on a priority basis. Thank You! Hathway Customer Support Team.
 
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