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[Resolved]  Hathway — Not installing modem

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I submitted documents and payment on 14th Dec and till now my net is not installed.

they have started the billing cycle even without installing the modem. so now I have lost three days without even having internet.

customer care has no answer to why my net is not installed yet. the salesperson told me it will take maximum of three days and now its already 6 days.
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Dec 19, 2020
Complaint marked as Resolved 
resolved within hours. thankyou
Hathway customer support has been notified about the posted complaint.
Dec 19, 2020
Updated by Complainant29130 resolved
 
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