Hathway — Refund is not provided

Hi Team,

I have raised the wifi shift request on hathway application. And I got a call from executive. He informed me as the shifting processor will take 10 days. But, my urgent need of broadband connection. I have taken a new connection on shifted location. So, I have asked them to cancel the shift request and cancel the connection. And initiate the refund request as well as deposit amount. But, its been a one month already, I didn't got my refund amount and my initial deposit amount. And, no one come to collect the wifi box. Mainly, I was getting 4 to 5 calls daily to recharge the disconnected wifi. I already informed them. But, they are really torturing me daily and force to frustration level.
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Hathway customer support has been notified about the posted complaint.
 
2 Comments

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These people will harass you to the core, The coordinating person will not honour your call; will turn deaf ear to your calls. They will make your life miserable to the extent you would be ready to forgo the money! Their nice way of robbing from you to increase their profit and earnings.
They will never return your money. They are not bothered about their useless box. Please go to the nearst police station and lodge a complaint early. Good luck. Inform your contacts to run away from Hathway broadband!

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