[Resolved]  Hathway — The WI-FI works too slow

We have a year long wifi pack with unlimited data and suddenly now we face issues like wifi slowing down as much as 1kb/s and they say it is because there is a limit on an unlimited data plan.
This is plain robbery and the customer is just being meant to harassed to get more money out of them
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2022
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Jun 26, 2022
Hathway Customer Care's response
Hi, We understand your concern. Log in to your selfcare account to resolve this issue quickly - https://ispselfcare.hathway.net/ You can also share your location, registered contact number, and account number via DM with us to help you at the earliest. Thank you for your patience.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hathway
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    6931
    Pending
    0
    Resolved
    2007
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    View all Hathway contact information