Hathway — Wrong plan giving to customer

mayanksuthar54

Jul 12, 2022

Address: Dahisar east, Mumbai 68

Hi,

Hathway is giving wrong plan to me.
They are on new connection said giving you 40mbps, but on the recharge showing 15mbps.
They need only customer for monthly targets.
After this they said call to tech team they will resolve.
And tech team said you have 15mbps plan.
I got connection on 3rd July but speed issue is there.

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Hathway customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2022

Hathway Customer Care's response Hi, we understand that you had an unpleasant experience. Please inbox your location, and Registered Phone No. Rest assured, we will do our best to resolve all issues you are facing with your connection at the moment. Thank you!

Jul 14, 2022

Updated by mayanksuthar54 My address and number you can got from my account number.
Also my net is always down.
And wifi network problem is there replace the new modem but same.
If you are not resolving the issue get my money back i don't want it.