[Resolved] Havells India — ceiling fan working very slow from first day as its new fan..

Anil_bharti_01@yahoo.co.in

Jul 25, 2017

Address: New Delhi, Delhi, 110008

Website: www.havells.com

Hi i have purchased rs 2400 1400 mm havells ceiling fan and from first day it was working slow as compare to other fans which are already there at my home. I thought it is problem with regulator so i changed two different regulator at my cost and still same. I finally called havells to look into this and their agent visited and said i have checked this and it will work like this. This is the maximum speed you will get and no resolution. When i questioned to replace or refund for this fan if it will work like this he said call havells it will work like this and there is no solution for this. I have purchased fan but it looks like i am sitting in a roon with no fan where very costly fan is running. What is the solution if they will not fix it. I am very unhappy and unsatisfied and this has changed the image of havells for me, i have to purhcase a/c but i will not go for havells in future fir sure. Please solve it and give me the fan which works because i have paid for it... If its your fan design fault its your problem change it or refund it.. Its only 1.5 month old under warranty and guaranty i have the3 bill kaling international west patel nagar 11008

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Sep 5, 2017

Complaint marked as Resolved

Havells India customer support has been notified about the posted complaint.

Jul 25, 2017

Updated by Anil_bharti_01@yahoo.co.in Havells-> Being such a huge company why you are doing this if your product is not good please stop selling it because only working products will capture market...As a middle class family I can't support new fan now because I have already purchased it and I am now bound with that fan which works very slow and your agent is not capable of giving resolutions... please look into this or get it refunded because I am not going to believe in your other fans now you lost a loyal customer. Say no To havells and I will forward this to all social media and my friends and relatives so that they will not buy any thing from havells. I have purchased tention for Rs 2400... Please be assured I am not gonna sit like this and I will make complaint every single day if you will not solve it...

Verified Support

Jul 25, 2017

Havells India Customer Care's response Dear Sir (Anil Kumar),

We sincerely apologize for the inconvenience caused to you. Please share your mobile number/complaint number with us on havells.[protected]@gmail.com. We assure you we will look into this right away.

Regards,
Team Havells

Verified Support

Jul 31, 2017

Havells India Customer Care's response Dear Sir (Anil Kumar),

We are still awaiting for your response. Please share your mobile number/complaint number and your area Pincode with us on havells.[protected]@gmail.com. We assure you we will look into this right away.

Regards
Team Havells

Verified Support

Aug 05, 2017

Havells India Customer Care's response Dear Sir (Anil Kumar),

We hope your concern has been resolved now. Please drop us an email at havells.[protected]@gmail.com in case you need any further assistance.

Regards,
Team Havells

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Comments

RAMESH KUMAR DINANATH KOUL

from Mumbai, Maharashtra

Oct 24, 2017

I had purchased a havells fan on 01 Sep 2017 but its speed is very slow and can not compete with other company's fans. I had lodged a complaint and the engineer had come who advised to replace the fan regulator by Legrand one which is not possible as I have to replace 18 modules wall plate and switches or sockets and still it is not sure to have a desirable speed. I am repenting over my decision of purchasing Havella fan.

Ramedh Koul Pune
[protected]

Havells India Customer Care's response, Oct 25, 2017

Verified Support

Dear Sir (RAMESH KUMAR DINANATH KOUL),

We Sincere apologies for the inconvenience caused to you. Please share your complaint number and your area pincode with us on havells.social@gmail.com. We assure you we will look into this right away.

Regards,
Team Havells

Havells India Customer Care's response, Oct 31, 2017

Verified Support

Dear Sir (RAMESH KUMAR DINANATH KOUL),

We are still awaiting for your response. Please share your mobile number/complaint number and your area Pincode with us on havells.social@gmail.com. We assure you we will look into this right away.

Regards
Team Havells

Havells India Customer Care's response, Nov 2, 2017

Verified Support

Dear Sir (RAMESH KUMAR DINANATH KOUL),

We hope your concern has been resolved now. Please drop us an email at havells.social@gmail.com in case you need any further assistance.

Regards,
Team Havells

pawanpatil1

Apr 8, 2021

i have three ceiling fans of Havells and all have speed issue how to solve this

GnanaKiran G

May 15, 2021

I bought 7 Havells ceiling fans all are running fine except one. It runs slow and also make noise. I have changed the regulator also but no improvement.