[Resolved] Havells India — Water heater not working

Ranjeet k Doshi

from Bengaluru, Karnataka

Jan 2, 2017

Address: Bangalore, Karnataka, 560098

Hi Team

We had purchased 2 water heaters from havells through a dealer.it was purchased in JULY 2016.From the month of purchase we have been raising complaints to fix the problem in both heaters.But the problem is not getting solved.Nor the company is replacing the product.This is really pathetic to raise 2 complaints everyday.
Every technician who comes tells a different for failure.

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Mar 20, 2017

Complaint marked as Resolved

Havells India customer support has been notified about the posted complaint.

Verified Support

Jan 03, 2017

Havells India Customer Care's response Dear Sir (Ranjeet k Doshi),

Sincere apologies for the inconvenience caused to you. Please share your mobile number/complaint number and your area Pincode with us on havells.[protected]@gmail.com. We assure you we will look into this right away.

Regards,
Team havells

Verified Support

Jan 06, 2017

Havells India Customer Care's response Dear Sir (Ranjeet k Doshi),

We are still awaiting for your response. Please share your mobile number/complaint number and your area Pincode with us on havells.[protected]@gmail.com. We assure you we will look into this right away.

Regards
Team Havells

Verified Support

Jan 11, 2017

Havells India Customer Care's response Dear Sir (Ranjeet k Doshi),

We hope your concern has been resolved now. Please drop us an email at havells.[protected]@gmail.com in case you need any further assistance.

Regards,
Team Havells

Feb 07, 2017

Updated by Ranjeet k Doshi Its again a month and problem has started again.

Feb 07, 2017

Updated by Ranjeet k Doshi Mobile:[protected]

Feb 07, 2017

Updated by Ranjeet k Doshi Can you please replace the product.else take this product back from here and return our money

Verified Support

Feb 09, 2017

Verified Support

Feb 13, 2017

Havells India Customer Care's response Dear Sir (Ranjeet k Doshi),

We are still awaiting for your response. Please share your complaint number and your area Pincode with us on havells.[protected]@gmail.com. We assure you we will look into this right away.

Regards
Team Havells

Verified Support

Feb 17, 2017

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Comments

Soni Garisho

from Kollam, Kerala

Jan 5, 2017

I have installed crabtree equipment in my home.The frequently using switches is seen damaging.I got replaced twice .now my four switches and three power switches are damaged.i have tried your web sit e but failed.Pl replace my defective switches my mob [protected]

Havells India Customer Care's response, Jan 6, 2017

Verified Support

Dear Ma'am (Soni Garisho),

Sorry to hear that you are facing an issue with your Switches. Please share your complaint number and your area pin code with us on havells.social@gmail.com. We assure you we will look into this right away.

Regards,
Team Havells

Havells India Customer Care's response, Jan 9, 2017

Verified Support

Dear Ma'am (Soni Garisho),

We are still awaiting for your response. Please share your complaint number and your area Pincode with us on havells.social@gmail.com. We assure you we will look into this right away.

Regards
Team Havells