[Resolved] Havells — Pentaforce ceiling fan

Kulshresth rai

from Mumbai, Maharashtra

Aug 26, 2016

Address: 221005

This is regarding a ceiling fan, pentaforce, purchased on 25 April 2013 . Yesterday one blade of the fan detached (connection piece broken)while running and hit the wall. We nearly missed a fatal accident.Though guarantee is for two years only but how a fan blade of a reputed company like yours can be detached. Do you think this a natural and common case of failure. Now me and my family are afraid of starting your fan installed in other rooms.I complained on your call center no. But the person talking was not at all interested in technical details and was saying that our service engineer will visit your place. My concern is more on to avoid this further rather than repair. Kindly help and advise further action. Thanks. Kulshresth rai

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Nov 10, 2016

Complaint marked as Resolved

Verified Support

Sep 05, 2016

Havells India Customer Care's response Dear Sir/ Mam (aastha electronice),

Sorry to hear that you are facing an issue with your ceiling fan. Please share your mobile number/complaint ID with your area pincode with us on havells.[protected]@gmail.com . We assure you we will look into this promptly.

Regards,
Team Havells

Verified Support

Sep 06, 2016

Havells India Customer Care's response Dear Sir (Kulshresth rai),

We hope your concern is resolved. Please drop us an email at havells.[protected]@gmail.com in case you need any further assistance.

Regards,
Team Havells

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Comments

aastha electronice

from Kanth, Uttar Pradesh

Sep 5, 2016

Moter cap brock

Daikin Air Conditioners / DaikinIndia.com Customer Care's response, Oct 5, 2016

Dear Sir/ Mam (aastha electronice),

We hope your concern is resolved. Please drop us an email at havells.social@gmail.com in case you need any further assistance.

Regards,

Team Havells