HDFC Bank Complaints & Reviews

My credit card has expired on june 2015 and i have paid credit card bill on 23 nov[protected], all outstanding and everything whatever was showing in mail)

However i am getting mail to pay again 4135 rupees again. There was no phone communication happened. If i have paid all amount on nov 2015 still they are sending me mails to pay outstanding amount in this month.

I have used netbanking to pay that 4224 rupess on 23 nov 2015, i have valid email statement also (Attaching the same).

Why do i pay that amount if i had paid all the amount. Need explaination, hdfc is the worst bank ever.

I have complaint in hdfc bijnor up branch on dated[protected] regarding lost of my atm card no [protected] and requested to function of said card to stop immediately. I also give a request to issue me a new atm card titinum card at once, but after passing 08 days i have not recieved atm card, so it is requested please send me t royal atm card at once.
Please take an early action and oblige.

Ajaya nandan gupta
Po haldaur district bijnor up
Mobile [protected]
Saving bank a/c no - xxxxxxxxxx1303

Dear sir/mam, I, dinesh singh (a/c no- [protected]) am using a credit card from HDFC Bank from where I got a limit of 50000/- but due to some personal reasons this time my payments are not on time.My current outstanding is near by 58000/- regarding this today I received a call from Lucknow mr sachin were on line ([protected]) and he was using the words like that I borrowed money from sachin. He was using slang languages. If I am paying interest on used amount then what's the issue and my payment is delay but I have not denied that I'll not pay. I know that credit card used amount are insured by insurance agency for all the banks and govt has also in involvement in credit card problem for consumer. My credit card's last payment date is last of May month. If again I received any call regarding credit card payment and if any one will talk like this I will sue against him/her for mental harrasment. Mob-- [protected]

Hi team,

My name is kalpesh chavan and i am banking with hdfc from last10 years. I hold a credit card ending with 2456 with hdfc from last 7 years wnding with 2456.

This mail isto draw your attention towards the kind of people who are working in your collections team (Kanjurmarg east). Let me tell you the whole story...

I have taken a jumbo loan via my credit card through hdfc bank in 2015. Since then i am a regular payer who pays the emi on time and never misses the payment except of 2 instances.
The last time when i missed my payment in the month of january (Dont remember exactly) i had payed the emi which got missed and the current one together.

This month i missed the payment due to some financial crunch and surprisingly this time i faced a terrible time with hdfc collection team. A guy name ravi from the collection team was so rude and was talking like a goon with me. Today when he called me i was not able to talk to him because i was in a meeting, he then started calling the alternate number which is of my sister and started to scare the hell out of her.

When i called him and asked him why did you call her and threatened her,? His answer was amazing, he said that he just want the payment nad dont want to talk anything else.

You as a brand really want to harass people and take out the money i understand if someone has a habit of missing payments and is not regular. But a person like me who is regular and just missed it once you are harrassing me so much.

I dont have any problems about making the payments. I want to make it and will make it on 22nd of may (Both the payments). But this guy is not ready to wait and insulting, screaming, shouting and theratning me to make it before 3pm today.

I hope that i hear from you something asap

Anyways this guy has threatened me that he wants the payment by 6pm today otherwise...

If i dont hear from you asap. I will make sure that i and my family members stop using your bank services.

Regards,

Kalpesh

[protected]

Dear team,

I have paid for hdfc life policy an amount of rupees 8478, but the amount is deducted twice for the same proposal number 18150203

Amount of rupees 8478 is deducted twice on 18/01/2016 so total amount deducted is 8478x2 = 16956

I received refund for the extra amount deducted that is on 03/02/2016 891 + 7587 = 8478rs

So hdfc life is having my 8478 rupees now

My cancer care policy is accepted for which the premium of 891 is deducted.
As my policy is postponed, hdfc life promised to refund all the amount which is 7587 i did not receive this. I have been explaining them on every email they are not responding. I have sent more than 20 emails regarding this, they keep on saying its refunded, i have shared my bank statement 3-4 times.

Personal loan, los no:38990079
I have an issue with your banking service.
On 10/may/2016 your bank is deducted emi of loan from my account. So again they have deducted emi for the same month on 16/may/2016.
I have done net banking as per your executive instruction on 10/05/2016. Kindly look over this. This will be consider as serious issue. Am gonna complaint to your higher authority, if this issue will be solved by end of the day. Could you please let me know why your bank is deducted 2 emi in same month (10/05/2016 & 16/05/2016)? For your reference i have attached an bank statement details.
Kindly do the needful.
Am awaiting for your response. I called so many times to bank representative but no one is recieving the call. Her name is chaitra her number is [protected], [protected]. Kindly take the action. Even one of the sales manager (Loan) is also not responding. Below is his contacts details

"padmanabha prabhu k m (P10853)
Sales manager-personal loans
Business enhancement unit
Bangalore.
Rim[protected]"


Thanks & rregards
Chandu v
[protected]
[protected]@gmail.com

16 may 2016 inter-brn cash chg incl st & ec 120516 16 may 2016 572.50
6 may 2016 neft chgs incl st & cess 140516 16 may 2016 2.86
13 may 2016 neft chgs incl st & cess 110516 13 may 2016 5.73
21 apr 2016 inst-alert chg inc st & ec jan-mar2016 21 apr 2016 17.18


Don't how many types of charges hdfc bank charges to their loyal customers like me. I feel like i am loosing money with hdfc bank and should shift to another bank.

Regards
Kundan
[protected]@gmail.com

Hello all,

[protected]
I have applied to cancel my credit card due to they subscribed two policies in my account with out my knowledge, when i called the concern number they are not cancelling the policies and not responding but still am getting calls that i need to pay amount.

Note : i didn't use my creditcard yet. Please do needful

Navin kumar

Dear manager,

I am writing this mail coz had very poor experience with your credit card department.
I got call from hdfc for credit card with very good offers on 7th may-2016.
I said ok your bank sent exicative to collect necessary document on monday which is 9th may 2016. And they promised me that they will deliver the card to me any how by saturday which is 14th may-2016. Above said all conversation and follow up done with mr. Sumit ([protected]).
When i called him on 14th he said sir very sorry but due to weekend m not able to deliver this but it is dispatched you will get it by monday morning at any cost.
But again its not deliver at monday so i called him for the same he once again promised me for tuesday and again its not deliver today when i called him he said sir it will take more 2 3 days. I called your customer care for status with application no cc27049338 provided by mr. Sumit, exicative from customer care told me there no record with this application no.

I would request you to please cancel my above said application (If still is in process) now i don't have faith on your bank as you have such fraud employees.
It's very pathetic experience.

I hope you will revert with appropriate action.

Regards,
Surjeet yadav.
Supervisor mumbai.
Lenskart.com

I have visited hdfc sangrur branch on 17th may 2016. i visited third time regarding correction on mailing address. But ur dealing executive Gagandeep kaur misbehave us with very bad way. she said that we are not responsible for ur wrong address.
I am surprise to see her response & its effect the HDFC brand . i have choose the HDFC bank for good & quick service. But at branch we have find totally opposite response.
i think i have to change the bank i[censored] have't taking the required action. because i think i am not the single customer in your bank.

Regards

Harpreet Singh
[protected]

I have hdfc credit card. It is ending with 3949. I have called to customer care regarding emi conversion for my next purchase. Customer care executive told me you can convert your total purchasing amount to emi, he was not mention any specific period regarding the offer. As per his assurance only i have purchased around rs 32500. After that they are telling your card has't have emi offer. Now how can i pay that much amount at a time. And some customer care executive does, t have clear knowledge about offers. They are looting the customers money.

In month of March I agreed on a settlement amount with one of the executive form collections department of HDFC bank…her name was veronica… I agreed on an amount of approx. 36000/-.
Later she said she will send someone with a form all I need to do is agree that and then she will call me to discuss about how to pay the EMI in 6 months. A man came with some papers and I agreed and he also informed the same thing that I need to wait for Veronicas call. I did not receive any call from her till March end. In April I got call from some other executive called Priyanka who said she is now taking care of my file and as the interest is due she will pass the file for new settlement amount to Chennai branch. I agreed on that as well. There was no come back from Priyanka either and for my wedding when I took an advance from my office the recovery manager Mr Amit Kagwade had placed the entire account on hold with a balance of 75000/- that was the entire overdue. I requested him to withdraw only the amount that was originally agreed on settlement basis, he said need to forward the case for approval…and later on returned saying the Central Department has rejected the request so I need to talk to Customer service…Spoke to manager in customer Service Ashish ( extremely poor In customer service, way too rude and very unprofessional behavior) was again trying to refer me to Mr Amit Kagwade who originally rejected the request. Really sad and upset and moreover frustrating customer of HDFC bank. Never expected such a shameful cheating from such a brand. Would never recommend HDFC to anyone I know. Really Shameful.

The bank has charged me rs 858.75 for depositary charges apr16 – 35396540 on demat account which isn't used by me ever and without intimating me by hdfc bank. Please take the needful action or let me know what needs to be done from my side. I want my money back to my account.
Need a change cant tackle this bull anymore i have a far better dealings and relationship with my axis bank account recommend axis to all yaar..

I have been issed two credit cards. The limit shown in the documents is 40, 000 for one card and 40, 000 for other.
However, the bank claims that this is not the actual limit. The limit I have been given is only 40, 000 for both the cards.
This is a fraud and I want the limit that is reflecting on my documents.
I also want to file a case against HDFC for not responding to my emails and fooling me around.

I had opened a saving account ([protected]) with hdfc bank, old airport road, bangalore which i was used as salary account. Since i stopped working, i had not maintained the minimum balance 10000 inr in an account. They started charging penalties in my account and it went to minus - 6500 inr as on feb-2016. I had visited the bank in feb-2016 and requested them to reverse it, so that i can start maintaining the minimum balance.

They asked me to pay 1000 inr and i paid it. They charged this 1000 inr as penalty changes for jan-15, feb-15 and sep-15. Then they took 1 month time and reversed -5500 inr.

My account was showing the balance as 0, 00 inr after reversal. Then later i have deposited the minimum balance of 10000 inr and then suddenly on the second day of my deposit, they charged total - 6250, 23 inr as a penalty from apr-2015 to mar-2016 for not maintaining the minimum balance. This is ridiculous.

I went to bank and informed this. He said it should had not been charged and he is not aware of it too. Then he said it may not be possible to revere the complete amount which was charged, hence he may try for 60% amount to reverse.

In may-2016, they again charged 687 inr as a penalty for apr-2016, since the account went to low balance after their charges of 6250, 23 inr. What is this?. I had maintained 10000 as minimum balance and it went to low balance of 4248, 27 inr, due to the charges you debited. For that also, how can you charge?. I was actually waiting for reversals, otherwise i would had maintained the minimum balance.

Is this the way you (As a bank) cheat the customer?. How the customer believes you to continue further. You might have millions of customers worldwide, but you had started already loosing the customers day to day by cheating like this.

Now i got charged with the total amount of 7937, 23 inr (1000 + 6250, 23 + 687) as a penalties from jan-15 to apr-16. As i believed you and maintained the minimum balance, i kindly request you to please reverse the complete amount of 7937, 23 inr.

Account no [protected] hdfc itc anna salai branch chennai.

12/05/2016 rs 2500/- purchase o[censored]nits franklin by me. (
12 may 2016 net pi to hsl sec a-c 2204644-[protected][protected].
This is the second entry in my account on 12/05/2016 which i request for re-credit of rs2500/-

12 may 2016 fhdf[protected]-franklin templeton[protected] may 2016 2, 500.00


..

Hi,

Without my authorization, HDFC Bank has deducted a Fuel Surcharge from my account. I filled in Petrol from HP Petrol Pump, Bavdhan, Pune, on April 28th 2016, amounting to INR 1850/- however, my account has shown an illegal transaction of additional Fuel Surcharge, which I have not authorized for, amounting to INR 52.96/-.

This is not authorized by me & yet the bank has denied to take the complaint. br...

Hi,
I have HDFC life policy on my credit card in the month of September 2015. I have lost my card so i blocked my card immediately. Now i dont want any policy. I have contacted the hdfc customer representatives but it is of no use. My policy no. is 90164488.
I want to cancel my policy as i dont want it.
kindly, please help me with this.
my email id - [protected]@gmail.com

Account number:- [protected]
Name:- vikram h kumbhare

Hdfc,

Why are you accruing negative balances in my savings account when rbi has strictly ordered against it? And you openly claim in the press that you aren't doing so? You are lying and plundering customers like me. Isn't this illegal? You're a bank and you're not following rbi guidelines? Horrible.

I have mentioned my account number above. I believe, this account has been closed recently after i made a deposit of 2374 rs to offset some of the negative balance. I need these 2374 rupees back. I can be reached out at +91-[protected]


Some evidence of the ruling:-
http://www.business-standard.com/article/finance/your-savings-account-will-no-lo...⇄ Html

http://articles. Economictimes.Indiatimes.com/[protected]/news/73014675_1_savings-accounts-minimu...⇄

Am calling since 4 days to solve my credit card issue . No one picking my call. Am calling everyday from dubai, am talking with customer care, they are giving some hyderabad branch number thats it. Am taking number like fool, and making call to them like . No response from them. Is there are thinking no need give respect for customer.[protected], 7501, 7503, 7504 and [protected] ) this are the numbers