HDFC Bank Complaints & Reviews

Bank has charged program management fee of 100 rs + service tax per quarter. Charges are not justified an have been deducted directly from account with out any prior intimation or notification. Decisions like this is just loosing customers faith in private sector banks, Just get a feeling that having an account with nationalized bank has its own advantages as compare to private banks.

Loan emi not as per discuss or email communication vs without any communication
as per discuss emi 48.But actual made emi 60
LOS 39791528
Surinder Singh
singh.s.[protected]@pg.com
None :- Banker Person fraud with me
as this condition total loss of me aprox 100000.00 INR.


Loan emi not as per discuss or email communication vs without any communication
as per discuss emi 48.But actual made emi 60
LOS 39791528
Surinder Singh
singh.s.[protected]@pg.com

I had updated my address by last week. Now i have requested for a cheque book. But I had received an sms stating that "Dear Customer, We are unable to process your cheque book request. For details, Please visit your account branch".

Also, I went to my account branch. But, i didn't get any proper response. Locked a complaint on Hdfc website, no response. Worst customer service. Wasted more time and money. Need a proper response.

Annoyed customer.

Hi,

I am using hdfc band credit card, due to some issues i couldnt do the payment but i have updated the Team that i will do the whole payment in starting of june which is appx 11K.
And i am continuously getting annoying messages from [protected] ( somebody in collections department saying ghar pe aur office me team bhejunga jab bezzati hogi pata chalega. what the hell is this.
I have payed all my previous payments on time this is the only month i couldn't do the payments and i am answering all the calls of collection department.
My credit car limit is 90k. i have done all the payments and HDFc think i wont do the payments and misbehaving like this.
Now i will never gonna use any product of HDFC bank and even will surrender the credit card asap ank make sure no one in my circle won't ever use HDFC's credit card. I have never imagined that this is what HDFC is all about.

You guys are sending annoying messages and harassing your own customers.
Using HDFC was the worst desicion of my life.
Now you have lost one customer and i think will continue loosing customers like this.

Vandna

I have opened salary a/c with you a/c no - [protected] santacruz west branch when i was working with aditya birla minacs duing 28/03/2013 to 28/09/2013. After that i left the job than this salary a/c automatically converted into saving a/c without prior intimation to me. Than because of insufficient minimum balance was not maintain so, bank charged interest on it.
I close the a/c on 06/06/2015 and paid full interest amount rs. 4844/- which is against the rbi low (I attach the scan copy of that rule).

So, i request to the bank to refund my money as i paid for interest
Rs 4844/- to my a/c no:- [protected] hdfc bank, andheri east - ahura center branch.

I believe bank will definitely help me to refund my money, otherwise i have to register my complaint to banking ombudsman.

I have attach both the scan copies of rbi rule and receipt of interest paid.

Dear sir
our end credit card recieved by the hdfc bank but me non us in credit card so credit card is block so i can requesting visit for hdfc bank amreli branch and with bank employ credit card department his tell me u can coll himm customer care and i send our end document send by hdfc bank head office and my reffrance number is [protected]/ and complain code is [protected] so i am not satisfide for hdfc bank sir i req to pls follow in the mettar

thanks & Regards

Deep shukla
[protected]

Hi team,

I have a saving account with hdfc bank, and the customer id is 51653258.

I have concern related to money transfer from flipkart to my saving account.

I have a transaction done from flipkart for rs.1800 for which they have sent me a utr number. I dont see that amount in my account, i tried contacting customer service numerous time but neither i am getting a responce nor complaint id.

Please provide me with the detail where my rs.1800 is? The utr number is[protected] as in the trail mail.

Regards,
Sunil nair

Hello,
Kindly note that the purchase was made on 5/12/15 on EMI basis. But i was debited the full amount in the month of December itself. Since then i have been writing mails and makng complaints for the same. I was told that the reversal will be made which was done in the month of March 2016 and EMI started.
All i am asking is the reversal of finance charges and late payment charges which have been wrongly debited to me on the full amount for the months of December, January, February, March and April.
I have tried to call and talk in your helpline no.s many times but every time there is a new person who tells me new things.
Kindly give my case to a responsible person who can sought out the matter at the earliest otherwise I will have to move to the CONSUMER COURT for further assistance.

Regards


Sent from my iPhone
Sachin Garg
[protected]

I was take a hdfc super income plan on 29.04.2016 amount debited was 47285/= and my application is incomplete due to some error from your ashok marg hdfc branch employee manoj kumar and rajesh thakur.my proposal number is[protected] and receipt number is [protected].they assure me that your amount will be credited within week but near about one month have been passed but my amount still not credited into my account where i go, and what will i do .continuiously calling your employee manoj and rajesh but my problem is not solved . i am totally disappointed to your service and ur employee i also called my personal banker she suggest that u can individually do complaint as i do plz solve my complian as soon as possible

with regards
prashant shridhar
2, murari nagar faizabad road

I Sachin Agarwal had call from [protected] and this person was insisting me to take life time credit card and on asking the source of my numebr this person said that you are working in listed compnay and our chennai HDFC office has provided me this detail. This conversation comes to end with abusive language by the person from HDFC side. This is totally unacceptable and need apology from the HDFC.

Timing of the call: 12:52 PM (30th May 2016)

My due date for personal loan emi is 5th of every month.
i have been paying continuously for last 14 emi without any
miss payment. On September 2015, I lost my job . Then Too I Sold My Jewels & Paid the due amount as the bank manager Mr. Vinod advised me to pay the due & they will help us giving some time to pay the emi since I have no job. For the month of April & May 2016
the emi for was delayed and it was bounced.
The customer services called me and abused me over phone to make
payment asap and even after speaking they call from so many mobile number & ask for the same. In a day I get 10-15 calls to make payment and abused me too. I am
mentally harassed, even though I have briefed about my financial situation & also assured them that I am definitely going to pay the loan amount but I need time. I have received several calls from different people in a single day. They are saying that we are not here to do charity. I am not asking for charity & also the bank is taking the fine for late payment & due.
But on 28th May 2016, two people came from bank & started harassing us loudly in front of the gate. My wife said that lets go to the bank & talk or she will talk with the bank manager if required, & asked them to give the bank manager number, for that Mr.Joyce T screamed at her to stay out & started shouting at her & he treated us like criminals & claimed himself as the bank manager. She asked him to mind his language or else she will take the video & send it to the bank.
When we reached the bank & spoke to the Manager Suresh & Ramesh at HAL BRANCH, Old Airport branch Bangalore, they do not wanted to hear our plea, they do not wanted to hear us & they too started harassing us. And they said that we will do like this only if you not pay the EMI on proper time & they said that we can talk about it only if Joyce from HDFC hit you guys. So we not bother to hear you as they have not hit you. And they were forcing me to write that I shall pay the money by 30th May 3.30p.m or else bank can take severe action against me. For which My Wife asked them that they cannot force me to do so as I don’t have Job. They forced me to take her out of the room.
My wife spoke to the lawyer & she will write what they wanted me to write, But She will write only what is true & practical. But they do not wanted her to know what they want me to write. They wanted to write what they dictate to write & they threatened us that they will take legal action against us. She said that they cannot do so, as we have skipped only 2 months emi. They said that we have not updated the address. But they have my permanent address.
Mr. Suresh threatened me that He is the Head of the branch of HAL Airport Road and he will not wave off the amount for the settlement of the remaining loan amount & it is in his hand for the action against missed emi, If we are informing the bank directly or if we go legally stating anything against him.
We are scared now and dont know what to do? We are already in financial crisis & depression as we dnt have job to take care of our daily needs too.
All are depressed is very much because of the harassment of the agents in front of our gate on 28th May 2016. I only want a maximum of 3 month time to repay the amount, but I also cannot allow anybody from the bank to harass us like this.

Refer my hdfc policy proposal reference:[protected] i have completed all formalities and paid the policy money on april 21, 2016. Completed my medical checkups - but since its online processing neither the customer care email [protected]@hdfclife.com and the provided phone number[protected] none is providing prompt response.

There is too much of delay - i am happy even they dont issue me policy. I am expecting full money refund as this process is too much time consuming and they are wasting customers time


The usual service commitment by hdfc life team is 18-22 working days but in my case its more than 25 working days and no progress or prompt action is taken.

I had a credit card with HDFC. used that card for 2 years but due to some hardships could not maitain it., so the card went to collection. Being the responsible civilized person every month i am paying on that card. but i dont know from which branch of HDFC collectors keep calling me about 15-16 times a day. though am already paying on the account but they force me to do which i cant and then they shoot the comment that i am cheap and cant do anything, so i really want these people to be either terminated from the work, or some action should be taken asap. Or if i will stop paying on that, trust me nobody can pertake a single penny from my pocket afterwards. i already complained about them earlier bvut no actions were taken, this time am hell serious. i am saying it on this complaint box straightaway, i wont pay a single penny if it will continue, these freaks call my relatives and friends and ask them to pay for my bills. ask those uneducated people to mind there business and work, or i will take this thing to the courts.

I have applied for a car loan hdfc bank in kottakkal branch kerala and I have submitted all my documents regarding this 3 weeks back and not yet sanctioned till now .they are delaying the process because I am not pressurising them as am very buzy with my proffession.And now they are demanding some cash deposit in my account then they can make faster my loan aprooval.I don't known about your bank rules. is it required or they are making their target..?

I am shweta shetty taken personal loan from hdfc bank mumbai. loan no:34281028, i had not paid last month and this month emi. nw m not working i dont have money. because my 2 year baby got open heart surgery nw 2 month back. so i spend all money over ther. i was paying regurary, last month and this month i didnt pay the emi. i am getting a call from hdfc recovery people harressing me a lot and abusive me and my mother. they are calling me at night also.is this is the way hdfc bank hire a people.they visit my place every day. i dont know what to do.i am felling like killing myself. because of harressing ang abusive alot me and my mother.
the lady name pooja she is a limit in all this. her rude language and abusive me a lot. i told her give a time buit she is not listening and abusive me contiune.i get very upset of this service.. dont no what to do nw because of harressing. give me few month will clear it. otherwise i have to do suicide because of harresssing and abusive. i cant tolerate. plz stopp harressing me and abusive and comingh to my mother place.plz stop. if i will do suicide who will pay the emi no one is there for me.plz wait for a month. i dont want to die so soon want to livee. because of hdfc recovery i hv to take dis step. plz giv me the reply . i am waiting or take action with that people.

my mail id: [protected]@gmail.com

thank you

I'm attached with hdfc last six years
I'm taken first loan 7th april 2011 agreement no. 18226141 loan amount 270000 7th march 2014 close. Second loan 7th february 20 11 agreement no. 2364376 amount 100000 7th january 2016 essely complete, now apply loan applications amount 150000 our loan applications form no uap 2890582 and reference no 40038386 massage received your loan applications accepted but after two days come to a call your loan on hold if you accept 18% will be accept other wise rejected.
I request you to please tell me the resign

I had received my hdfc credit card (5241 * * 3426) in 2012 and was using it. Unfortunately due to rescission i lost my job and was unable to pay any dues on my credit card for almost 2 years which results my credit card was totally blocked. I was unable to pay my dues due to economical crisis at home and job. At-last i got job in reputed company in september 2014. This job helped me to clear my credit card due of 81000 and hdfc bank has issuesd me letter for clearing due and card blocked for further usage on 10-march-2015 (Attached). My credit limit was 45000 and including interest i have paid 81000.

Currently i earn 50000 monthly but even my salary account back is not issuing me credit card or loans. This is major loss and hdfc bank has impacted me negatively as i am unable to upcome economically nor help my parents to build their house neither am not getting loan for my future plannings. When ever i apply for loan or credit card my applications are rejected due to bad score and i am unable to take care of my parents hospitalization charges as well. I feel shame and guilty for applying new cards n loans.

I kindly request hdfc bank to mandatory issue me credit card with the details already they have in their database or i can provide the latest required details this helps me to maintain good cibil for my future references. Also hdfc bank to provide me no-objection certificate to issue credit card and loans and this helps me to apply loans or credit card with other banks.

Dear,
My self i n ganeswara rao have received noc from icici bank in timely but i lost noc, i request icici bank to please issue duplicate noc with any applicable charges. According my knowledge my loan account is lthyd[protected] in the 2005 year, long back cleared my loan with clear record without any bounce. My contact no [protected] n ganeswara rao...

I have already made a complaint regarding the credit card payment
Dispute and there is no proper action take regarding the rs.43000 payment
That i have paid from my sbicard online using credit card and the mode of
Payment is visa. As per your request i have attached the third party
Dispute form and i have sent the form to hdtv credit card division already 3
Weeks back and i am again sending the form to you by email rightnow and i
Have sent the third party dispute form to the address given in form in
Professional courier today and this is the courier number: maa[protected] for
Reference and it will reach you on monday. Please take necessary action
Regarding the rs.430000 that i have paid. It's been 2 months now and i written 3letters to hdtv credit card division not action taken regarding this issue. Resolution : whether you revert the 43000 payment to my correct hdtv credit card or revert the payment to my sbi card where i have made the payment through online. Sine there a no action taken that's the reason i am complaining in this forum.! Please help me with resolution. Without my permission they are taking among from my salary account without customer permission. And no information cascaded to me regarding payment taken from my account. If hdfc is going to take money from customer account without there permission why bank are saying your account is secured and we feel your privacy is more important. My bank account is invaded and my money a taken without my permission. If rbi is seeing this please take necessary action against hdfc credit card division as well as hdfc bank. Box of hdfc credit card division. My money which i have kept for my personal loan payment a also taken by hdfc credit card division. Please help me in fixing this issue. Otherwise i have to file a consumer complaint or file a fir case against hdfc bank and there services. My mob

My name mr. Aditya p. Jagtap i told a hdfc times card [protected] since 4th month of 2014. And for your kind information when i was allotted this card i was informed by your employee that "this card is absolutely free and no charges to be paid to use this card"
But all of a sudden after 2 years i receive an obvious monthly bill with addition of "renewal mem fee incl st & sbc".
So i would request you to tell me the logic that till date i have completed 2 long years holding this card in that manner,
1. Will u charge this kind of frees after every two years.
2. If yes. Why do u people not give this info.In advance. As this info. Is not provided to us prior, your business practices are unethical
3. Please provide an written explanation for my query till then i wont pay this amount of 572.50. But rest of the bill i will pay which is indeed my responsibility.
Note :- i even had an tele. Dated 23 rd may 2016 @ 8:26pm in which i requested the same but my request was denied. But yes the way your employee managed to continence was pretty well. As he dint had much in this hands so he couldn't assured me for any thing.

Regards
Aditya