Submit a Complaint
Claimed

HDFC Bank Complaints & Reviews

www.hdfcbank.com
2.9
Updated: Nov 11, 2024
Complaints 32757
Resolved
18408
Unresolved
14349
Good! HDFC Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that HDFC Bank step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
HDFC Bank

Recently resolved complaints

View all complaints

Most useful reviews

Featured stories

HDFC Bank reviews & complaints page 1062

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
kiranmai penugonda
from Hyderabad, Telangana
Dec 4, 2017
Resolved
Report
Copy
Resolved

ex employee notice period recovery act

Address: Hyderabad, Andhra Pradesh

I am a hdfc bank employee i left the company 2 months ago then today i received a mail stating that i should pay company 1 month salary as i have not served my notice period. And they call it as notice period recovery act. When i joined the company no one informed me that i should pay 1 month salary if i leave office with out serving notice period this is not there in any where and apart from that i haven't sign any bond with them. I feel...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
U
udayj
from Mumbai, Maharashtra
Dec 4, 2017
Resolved
Report
Copy
Resolved

wave off and closure of the old account.

Hi,

I had salary account created with hdfc bank 2 years ago by previous company. Recently i changed to new company, they are linked with hdfc salary accounts and have created new hdfc account for me, when i logged in to my net banking it shows the old account details with negative balance. As per rbi guidelines no bank account should be in negative balance and if the account is not in use for more than 6 months or a year,...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashwini Shrawage
from Khuldabad, Maharashtra
Dec 4, 2017
Resolved
Report
Copy
Resolved

unauthorized credit card charges

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 4789 without my concern on date:01/12/2017 for oneassist mfee. It shows in my unbilled amount.

I am not interested about this service and don't want this membership any more. So -
1) cancel the membership and -
2) refund this debited amount of rs.1399/-.

Oneassist relationship number...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
mohit choudharu
from Jaipur, Rajasthan
Dec 4, 2017
Resolved
Report
Copy
Resolved

fastag

Address: Jaipur, Rajasthan, 302015
Website: [email protected]

Hi i am mohit choudhary
My mobile no is [protected]

I had submitted the application online for hdfc fasttag on 28 november 2017.

My application reference number is : hfr013729
All the documents were uploaded online along with signed application.
Also, i had paid amount of rs300 online via credit card.

Since then i haven't been able to check the status of my application. Customer...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Deepa Panwar
from Noida, Uttar Pradesh
Dec 4, 2017
Resolved
Report
Copy
Resolved

calls regarding offer on credit card

Address: Jaipur, Rajasthan, 302039

I am getting calls (Approx 10-15) daily for credit card security insurance plan. The series of there number starts from "1409". Sometimes they call from mobile number also. I have already denied for any type of insurance plans provided by hdfc. Still getting calls again and again. This is very bad. Kindly resolve this. User does not share his/her details to get torture by banks. Please look into this matter. I have applied for dnc also....
Helpful
Found this helpful?
2 Comments
Report
Copy
Z
zafarsait1
Dec 4, 2017
Resolved
Report
Copy
Resolved

not allowing me to close my account from 2 years and 9 months

Address: 560082
Website: HDFC bank jayanagar 3rd block

My name is mohammed zafar residing in bangalore but working abroad, i have two nri joint accounts with my mom in hdfc bank, and i am trying to close one of my account and operate another from feb-2015 but the bank manager ms jyothi sudhindra is not allowing me to close, everytime i get different reasons once they say both the account holders should come & when we go together me & my mom they say ok dont close it or we will do check it etc...
Helpful
Found this helpful?
2 Comments
Report
Copy
T
Theju R
from Bangalore, Karnataka
Dec 4, 2017
Report
Copy

sloppy customer service and no response. no info about the application status

Address: 560010

I had applied fastag from hdfc bank on 3rd nov.
It was intimated by bank that i would be getting fastag within a week's time. Until now there is no information about the same (Whether processed, held, etc). The amount has been deducted from the account also.

When tried to reach customer care [protected], i always get a message stating "number busy". There is no e-mail address also to contact the customer care.
br...
Helpful
Found this helpful?
2 Comments
Report
Copy
S
sailirum
from Chennai, Tamil Nadu
Dec 4, 2017
Resolved
Report
Copy
Resolved

reward points

Address: Chennai, Tamil Nadu, 600091

My hdfc credit card rewards points has been redeemed on 24th nov 2017 and was vouched against it in chroma retail. The value of each voucher is worth of rs 5000 against hdfc reward points of 2000. After a week of my redemption, i have received an sms on my mobile stating (Dear customer, this is regarding your last redemption on my rewards catalogue. Please note that at the time of redeeming the gift voucher, point balance was not sufficient....
Helpful
Found this helpful?
Write a comment
Report
Copy
U
Uditya Parasar
from Mumbai, Maharashtra
Dec 4, 2017
Resolved
Report
Copy
Resolved

credit card payment harassment

Address: 410206

I have my credit card dues pending. Due to some unwanted circumstances i did not pay the amount. Now my family members and relatives are getting calls from hdfc bank team and my relatives are getting harassed. I have been put through shame and this has affected my mental well being. I am totally ready to suicide if this harassment does not stop today. I am the one who is responsible for this due amount and my family members should not be...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
Manju Kiruthiga
Dec 4, 2017
Resolved
Report
Copy
Resolved

food plus card

Address: 600042

Registered contact details/email id: [protected]@gmail.com
Credit card number: [protected]

Hi,

I had lost my food plus card, i am a tcs associate, could you block the card and issue the new card. Also my old card has balance money in that account.

Could you please transfer the amount in the new card. I am waiting for you response.

The food card number is : [protected]br...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Siddhi More
from Mumbai, Maharashtra
Dec 4, 2017
Resolved
Report
Copy
Resolved

refund on reflecting hdfc bank account

Address: Thane, Maharashtra, 421202

Ur transaction on hdfc bank debit/atm card ending 3080 for rs. 809.10 has been credited/reversed by myntra1209105 on[protected]:18:41:37

I got this msg from hdfc as i have returned the order to myntra. Still i can not see the amount reflecting onto my account statement.

It's already been three working days and i am worried as i have returned another order too. Hope the issue would be resolved and won't have to...
Helpful
Found this helpful?
4 Comments
Report
Copy
J
Jayanth Kumar Surishetty
from Nalgonda, Telangana
Dec 4, 2017
Resolved
Report
Copy
Resolved

my credit card application status

Address: Hyderabad, Andhra Pradesh
Website: Hdfc

Hi, i am jayanth and my application number is "[protected]s3" i couldn't track my application and it's been a week that i've got a message stating that my application has been approved... But after that there is no update regarding my application.. Please do the needfull. I need to find my credit card application status asap!!! Expecting some help from your end... Hope this will be helpful to me...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Shubhamchd
from Delhi, Delhi
Dec 4, 2017
Report
Copy

suggestion: must ask otp when transferring funds to added beneficiary

Hi hdfc care support,

This is with regards to the security concerns using net banking.
(Please take this into account as a suggestion)

When transferring amount to the added beneficiary, it doesn't ask for any otp/verification.
Ideally it should ask some security verifications, also when transferring amount to the added beneficiaries.

Please let me know why there is a lack of the...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
MagiSmarty
from Angamali, Kerala
Dec 4, 2017
Resolved
Report
Copy
Resolved

money not refunded

Address: 600008

Hi,
I tried to book for tatkal ticket on
September 1st 2017 (11:05 am) from my debit card. When i book, my money deducted from my account but ticket was not booked. It gets cancelled. Till now my money was not refunded to my account. Please take this as a serious issue & response me as soon as possible.

Booking details:
*irctc txn id -[protected]
*booking id from - dinehmjk
*date of...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sujithss
from Bangalore, Karnataka
Dec 4, 2017
Resolved
Report
Copy
Resolved

hdfc bank fastag

Address: 560037

I applied for hdfc fastag on 27-oct-17 and my application reference number is hfr006713. Even after 1.5 months, i did not receive my fastag. I already pais rs300 online. After 2 days of application, i got a mail from hdfc to send the documents as email since there server was not working. I sent the documents immediately and after that no response from hdfc. The toll free customer care is of no use. Nobody attends the call in the contact number...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
vamsiatu
from Delhi, Delhi
Dec 4, 2017
Resolved
Report
Copy
Resolved

monthly fine for the salary account

Hi sir,

I have hdfc bank account opened in syntel as a salary account in 2010. Main branch is tiruvanmiyur, chennai. Accnt num is [protected] - raghuvamsinathreddy.
It is salary account and i was assured by hdfc agent that i don't have to maintain minimum monthly balance for this account. Currently i am not using it because as i moved to another company and they have asked me to open an account in different bank....
Helpful
Found this helpful?
Write a comment
Report
Copy
B
[email protected]
from Asansol, West Bengal
Dec 4, 2017
Resolved
Report
Copy
Resolved

to waived off the finance & late fees charges.

Address: Khordha, Odisha, 751002
Website: [email protected]

Dear sir/madam:

This is to inform you that, every month iam getting a finance charges in my statement of credit card no-[protected].

I have given the mail also to hdfc customer care, but have not got any single response.

So, requesting you please waived off the charges from my accounts else i will surrender the card at your end by deducting these amounts from the present debit amount in my card.br...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Karthika kumar
from Chennai, Tamil Nadu
Dec 3, 2017
Report
Copy

money debited without any information

Address: Chennai, Tamil Nadu, 600052

I came to know that my saving account has been debited for rs. 118.00 on 02 dec 2017 towards adhoc stmt chgs incl gst 241117-mir[protected].

I don't remember going to any branch for requesting any statement.
I want to understand why this amount is taken from me. I tried calling the customer care number but did not receive any proper response. Please help.

Kindly revert my money to my account....
Helpful
Found this helpful?
Write a comment
Report
Copy
D
[email protected]
from Shimla, Himachal Pradesh
Dec 3, 2017
Resolved
Report
Copy
Resolved

payment of my policy

Address: Gopalganj, Bihar, 841501

Dear sir
Since last 3 month i am unable to recieve my payment of my policy no[protected]
Which was already complaint (Complaint no - hli005629dg) by me.
So many time i talk to hdfc life executive firstly they told me for buy another policy on behalf of this policy, i was done same and submit the documents to executive he give me a complaint no & told me the that i have got money within 45 days but still i have not get...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinodag606
from Agra, Uttar Pradesh
Dec 3, 2017
Report
Copy

credit card

Address: 122009
Website: hdfc.com

The bank charged me for use of priority lounge even though three visits were allowed free wen they offered membership to regalia credit card. Tis was their usp

Also i was charged for three people even though i was alone

Ref no is[protected]
Credit card number is 5522 xxxx 0234 0549

Instead of giving me the proof, the bank reverted with a bland statement and enclosed a link to how i could...
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

Bank of Baroda
1
(4817)
Loylty Rewardz Mngt / Max Get More
1
(22)
PayUMoney
3
(3772)