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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 15, 2025
Complaints 32882
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18416
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HDFC Bank reviews & complaints page 1457

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D
deeppatelj
from Noida, Uttar Pradesh
Dec 20, 2013
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Address: Ahmedabad, Gujarat

Hello, I have been charged for these charges in this month's statement and that to without any information. I have been trying to reach customer care but unable to do so. Can you please let me know the details for the same? My email id is [protected]@yahoo.co.in Thanks.
Aug 14, 2020
Complaint marked as Resolved 
Dear Customer,
Regret any inconvenience caused. Kindly write to us at [protected]@hdfcbank.com from your registered email address with your account/card details, details of the charges and contact details. Kindly mention the reference ID TTUOO[protected] in the subject line. Will get back to you shortly.

Anay
HDFC Bank Customer Assistance
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    M
    mohd irshad
    from Pune, Maharashtra
    Dec 19, 2013
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    Address: Nagpur, Maharashtra

    hello, i m mohd. Irshad sheikh from Nagpur. i working HDFC BANK AUTO LOAN department from last 8-9 month the problem is my boss want i m work Sunday. there is no off or Holiday of any govt.holiday or bank holiday.his pressuring to as for resign. who we do. please take serious action thank you...
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      S
      Santosh san
      Dec 19, 2013
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      Address: Hyderabad, Andhra Pradesh

      I have taken a personal loan with HDFC bank hyderabad on Aug 2012. Loan account no: 22112839. At the time of giving loan, the representative by name Krishna approached me and said there will be no Pre-closure charges after 1year of EMI's payment. He also said that RBI has passed a rule saying pre-closure charges should be waived off and HDFC bank is going to implement it in next 3months. But When I went to Pre-Close the loan, the bank manager and the sales manager are speaking very harsh and asked to pay 4% Pre-Closure charge at any cost, this amount comes to around 17000 Rs for me. I even requested them to atleast decrease the % of charges to 2%. They didnt accept my request and I had to pay entire amount with Pre-Closure charges. I would like to know Why Representatives give fake promises if they cant stand on them. I feel this is really cheating by HDFC bank. While giving loan they will speak smoothly and they will come to our home N no.of times. But while closing they will have all sort of rules. I am very dissapointed and will not take any loan from HDFC bank again and also will tell all my friends not to take anything from HDFC bank.
      Dec 19, 2013
      Updated by Santosh san
      Also they have taken 4% processing charges while giving loan. i.e, on my 5 lakh loan, processing charges are 20000 Rs. and preclosure charges are 17000 Rs. I paid 37000 Rs as charges to the bank and I paid 15 full EMI's before closing the loan.
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        A
        abdul rahim g.m
        from Chennai, Tamil Nadu
        Dec 18, 2013
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        Address: Chennai, Tamil Nadu

        Sir,
        My two wheeler loan are clear n not due any ecs and HDFC bank not send me my noc.
        My two wheeler ( Tvs Victor Blue color - TN 09 AF 4623 ) Send me noc please my email id
        ( [protected]@gmail.com ) Please help me sir .

        Name & Address :
        ABDUL RAHIM .G.M
        No : A / 64
        Nakkiran Nagar
        Teynampet
        Chennai - 600 018
        [protected]@gmail.com
        Aug 14, 2020
        Complaint marked as Resolved 
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          C
          chviplav
          from Pune, Maharashtra
          Dec 18, 2013
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          Address: Hyderabad, Andhra Pradesh

          Total load availed : 133000 Amount paid already : 79000 ( EMI 3274 ) Rs 59920 has been lien marked and debited my Savings account HDFC [protected] I will not tolerate any more communication and harrasment to my parents . I need your help in settling this very old account of 6 years old. Total amount paid so far for a loan of Rs 133000 is 59920 + 79000 = 138920. Still the HDFC bank shows an outstanding of 1200000 /- I dont understand this unduly cheating by HDFC bank
          Today i received around 75 calls from these two numbers [protected] and [protected] . They are harrasing my parents that they would be arrested by police. Both my parents are not healthy and they are cardiac patients
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            sanjeevkmr39
            from Faridabad, Haryana
            Dec 18, 2013
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            Address: Faridabad, Haryana

            Dear sir/madam
            It is to be noted that my name is sanjeev kumar. My hdfc life policy no.
            14400784.
            I am unable to continue my policy..

            Kindly consider my case and surrender my policy for the same and oblige.
            Kindly deposit my money in my account.
            Details are following:- sanjeev kumar account no. [protected], ifs
            Code:-sbin0007958, state bank of india, (07958)midc gokul shirgaon, kolhapur,
            Maharashtra 416234,
            Kindly look into the matter & deposit my balance amount in my account.
            I will be very thankful to you.

            Yours faithfully,
            Sanjeev kumar
            Mob.No <http://mob.No/>. [protected]
            Aug 14, 2020
            Complaint marked as Resolved 
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              V
              vivektyagi98
              from Indore, Madhya Pradesh
              Dec 17, 2013
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              Address: Indore, Madhya Pradesh

              I am having a current account in Hdfc Bank indore Branch. As I am continuously facing so many issues with bank and when i talk to the phone banker they are not able to solve my problem and even not able to reply properly. recently HDFC Bank Debit my a/c with INR 3000 without my permission on 21 Nov 2013 and mentioned cash withdraw.how a bank can withdraw a cash from my a/c without my permission when called to phone banker for the same so they are not able to justify the reason that why they have done a withdraw of 3000 from my A/c.How some one can withdraw cash amount from my A/c.

              Another issue is that 4 month back HDFC has given me a credit card but after that they have not given me the credit card bill and PIN also. I called so many times to phone banker for the billing statement and PIN so that i can know the billing amount and can pay the same but after requesting more that 5 times they have provide me the duplicate statement.after providing me the statement i paid the full amount but in next month bill they have charged so many late fees and finance charges and told me that it is because of late payment.I want to make one thing very clear that it is not a late payment from my side.If you are not able to provide me the statement and bill how some one can pay the amount without any statement and bill.HDFC bank should check that how many time i have requested for duplicate statement if they are not able to provide me bill on time than its not my mistake. total fraud done by bank, not expected with this level of bank.I am waiting to complete 30 day than i will complaint the same in RBI.
              Aug 14, 2020
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Vivek,

              Regret the inconvenience caused to you from our end. I request you to write to us at [protected]@hdfcbank.com from your registered email address with your account and card details, contact details, complete detail of the issue that you are facing along with reference ID TTUOO[protected]
              in the subject line. Will check and get back to you.

              Anay
              HDFC Bank Customer Assistance.
              i have allready mailed to many times to customerservices.[protected]@hdfcbank.com> but no satisfactory result found.
              if you want to justify the reason than justify it here only
              Dear Vivek,

              Kindly let me know the email address from where you have marked us an email. Will check from my end and get back to you.

              Anay
              HDFC Bank Customer Assistance.
              <customerservices.[protected]@hdfcbank.com


              Dear Mr.Tyagi,

              This is with reference to your e-mail regarding the charges levied on your HDFC Bank International Credit Card.

              We understand your concerns regarding the charges levied on your card account. We wish to inform that in the event of non receipt of payment, delayed payment or payment less than the minimum amount due the applicable late payment charges will be levied on the card account. Further the finance charges would be levied to the card account in case of part payment/payment less than the Total amount due is effected on the card account.

              We sincerely regret our inability to reverse the charges and the same stands payable. We request you to effect complete payment towards your total amount due to avoid further levy of charges.


              Kindly note the query reference number for this e-mail:[protected]

              In-case you seek further assistance or clarification, please feel free to contact our Phone Banking officers at any of our 24 hour Phone Banking numbers mentioned in the below URL.

              http://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking?ifn=no

              In line with our focus and commitment to Customer Service, we trust the issue has been resolved to your satisfaction. If you are not satisfied with the resolution, you may write to our Grievance Redressal Officer Mr. Manoj Prem at HDFC Bank Cards Division, 8, Lattice Bridge Road, Thiruvanmiyur, Chennai – 600041 or E-mail at grievance.[protected]@hdfcbank.com. Alternatively, you can call our grievance cell at Tel:[protected].

              Assuring you of our best service at all times.

              Regards,

              Charles Anandraj
              Officer, Credit Cards Correspondence
              .
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                K
                Kirtantp
                from Pune, Maharashtra
                Dec 16, 2013
                Resolved
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                Address: Anand, Gujarat

                I had opted for one month subscription with WWW.BigFlix.com using HDFC Bank Credit Card. However, Bank keeps charging every month with prior notice and stores user data for making payment. This risks my credit card data. Also bank practices are unethical. Sophisticated way of looting your card holders and later on blame it on "Terms and Conditions" page. On one hand, you provide cards without annual maintenance fees and on the other you recover the money from so many unethical practices. HDFC Credit Cards must be avoided.
                Aug 14, 2020
                Complaint marked as Resolved 
                Dear Kirtan,

                Regret any inconvenience caused. Kindly write to us at [protected]@hdfcbank.com from your registered email address with your issue, account/card details and contact details. Kindly mention the reference ID TTUOO[protected] in the subject line. Will get back to you shortly.

                Anay
                HDFC Bank Customer Assistance
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                  G
                  ghosh_sant
                  from Pune, Maharashtra
                  Dec 14, 2013
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                  Address: Kolkata, West Bengal

                  To The Manager Grievance Dept. HDFC LIFE Kolkata – 700 001 Sub:- Request for paying interest for the cancelled policies 15992540 & 15991514 Ref:- My letter dated 19th November, 2013 and your last reply letter dated November 28, 2013 Attn:- Mr. Pravin Birje, Customer Service Department Sir, It is very much surprising to see that you have denied to pay interest for the above mentioned cancelled policies citing an alibi that in the ‘Declaration Section’ of the Proposal Form it was mentioned that it was an ‘interest free deposit’. You must clearly note that originally one policy was opted by my father Sri Salil Kumar Ghosh and another one by myself. Both o[censored]s filled up proposal forms in our own handwriting which were completely changed and my signature was forged by your representative and both the policies were generated by my name. Therefore, the declaration section of the proposal form for the above mentioned policies did not carry my original signature which indicates that I have never accepted your terms and conditions. I can challenge that you will not be able to furnish the proposal form where I had signed and accepted your terms and conditions. As a result you were compelled to cancel both the policies by returning my initial deposit which was allegedly held by your company for seven months. Therefore, Rs 86, 000/- did accrue a reasonable amount of interest which I have been claiming from you. So, please do not try to dilute the importance of the matter by diverting the focus from the main point that you have cheated my father and myself by forging my signature and doing injustice with us which is highly illegal. SO, BASED ON EXTANT SAVINGS BANK INTEREST RATE, CALCULATE THE INTEREST ON RS 86, 000/- FOR THE PERIOD OF SEVEN MONTHS AND RETURN THE SAME TO MY BANK ACCOUNT WITHIN SEVEN WORKING DAYS, FAILING WHICH I SHALL i) Inform the matter to consumer forum as well as consumer complaint web-site. ii) File a Case against your company through my lawyer iii) Share the incidence of fraudulence and forgery done by your company to my friends, relatives and acquaintance through Social Networking Websites. iv) Inform the whole incidence to IRDA. Thanking you, With regards, Santanu Ghosh 134/1 Ramkrishnapur Lane Shibpur, Howrah -711102 Cell no. - [protected] Date :-05/12/2013
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    S
                    sd9sd
                    from Hyderabad, Telangana
                    Dec 14, 2013
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                    Resolved

                    Unsolicited telemarketing calls for loan

                    Address: Bangalore, Karnataka

                    This is the third time HDFC bank has called me asking whether I want a loan, even though I don't have an account with them anymore. I have DND activated on my mobile number. The call was made from [protected] at 2:44pm on 7 Dec 2013 Please take action against them...
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                    gaurav_anand19
                    from Noida, Uttar Pradesh
                    Dec 14, 2013
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                    Address: New Delhi, Delhi

                    They have all crooks in there customer service deptt. always tell new things about your card so I finally closed my account after 3 years o[censored]sage. they didnot inform me about reward points settlement and now they are saying since ur account is closed u cannot avail reward points. In a good and customer centric environment company shud issue me a letter stating that you have this much points available which you can use against certain things. However with this stupid bank you dont get anything no letter from there side that my account is closed. my card number was [protected]. I wud request all of those who are reading this mail donot go for HDFC credit cards. Regards Gaurav [protected]
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                      R
                      rimple75
                      from Mumbai, Maharashtra
                      Dec 13, 2013
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                      Address: Hyderabad, Andhra Pradesh

                      As per the ad in Deccan Chronicle on 02nd December 2013 regarding email data entry jobs for housewives, I called up the mentioned numbers on the same day. The lady I spoke to was Ria and she told me that she is calling from HDFC bank from chennai and they are giving laptop with internet for the data entry job from home. For that she asked me to deposit 2000 rupees in one Nitin Khandelwal 's a/c in delhi which is now closed after I deposited the money. Then the next day, I received a call from Shaheen saying that she has to send the laptop along with an executive, so for that I have to deposit 4500 rupees as the courier charges which will be refunded to me along with my third month's salary (Rs 25000 per month). Then I deposited 4500Rupees on the name of Raj Malhotra's account which is held in SBI bank shastrinagar branch. From then onwards till 11th december, they kept on telling me the different timings they will be sending the laptop and then suddenly, to my shock, since 12th dec, all the three mobiles are switched off which are [protected], [protected] and [protected]. I request you to please, please help me in this regard. I can't give you my phone number.
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        Y
                        yerra
                        from Chennai, Tamil Nadu
                        Dec 12, 2013
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                        Address: Chennai, Tamil Nadu

                        I spoke to customer care of HDFC bank before doing the the transaction on 01.10.13, and they confirmed that i can buy any thing and i can convert that amount in to EMI, based on that i made a transaction on 10.11.2013 for Rs.60900/-, after that i contacted the customer care, and they are saying you can not convert this tranaction in to emi, they told send the mail to Grivances cell, then i send some many mai, but these people are saying you have to pay the full amount at one time, and now they are charging interest also, now i don't have that much money for that i am prefering for emi. pls help me with this regard. Thanks, Gopi Y [protected]
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        in continuation of the above mail, now the hdfc bank is charging interest, where is they have to decided for emi conversion, pls help me to proceed further.
                        I want EMI Conversion for the transcation for Rs 45000. HDFC BANK credit card division is not responding.

                        Pls help me. My Card No : [protected]

                        Pls free me to call in [protected]
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                          R
                          Raahul Saxena
                          from Delhi, Delhi
                          Dec 12, 2013
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                          Address: New Delhi, Delhi

                          Dear Sir, My name is Rahul Saxena i have Saving account in HDFC :[protected] at 8th of Dec'13 i submitted my salary cheque of 31, 000rs which was clear yesterday, 10th Dec'13 i did withdrawal of 10, 000 last evening now today i was transferring fund to my parents and i saw my Account Balance is "ZERO" and rest 21, 000rs is on HOLD... i called at customer care and they said due to my pending credit card bill this money is on HOLD. this is my only working and salary account, next month my salary would come in this same account, and HDFC Bank says they will again hold my money untill i pay.. when i called at customer care that person made 1000 excuse and didn't let me talk to the supervisor... now can who would tell me when they are keep blocking my account... how to HELL I WILL GET MONEY TO.. 1: PAY THIS DAMN CREDIT CARD BILL!!! 2: PAY RENTS !!! my Credit Card no is. [protected] I HAD AN ACCIDENT BECAUSE OF THIS I WAS OUT OF STATION, NO JOB for past 2 month of OCT and NOV'13 !!! i was keep getting call on my number which was unanswered because i was not fit to talk. this was my Sept's Salary now today i am back to work and i have so many expenses this week.. so CAN I KNOW WHERE DID I SIGN ON WHICH PAPER OR WHAT PHYSICAL TRANSACTION I DID THAT HDFC PULLED MONEY FROM MY BANK ACCOUNT WITHOUT MY PERMISSION!! is this what you call "SAFE AND SECURE BANKING" Believe me.. after when this is over.. i am going to permanent close my HDFC SAVING ACCOUNT and CREDIT CARD ACCOUNT also i will suggest every one to never go for HDFC Saving account or Credit Card.. and i wish no one from HDFC would call me "do u need a credit card..." >:( >:(
                          Dec 12, 2013
                          Updated by Raahul Saxena
                          my no is [protected]
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                            jayprakash456.285
                            from Mumbai, Maharashtra
                            Dec 12, 2013
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                            Resolved

                            Address: Mumbai City, Maharashtra

                            my salary account has been debited 5 times with total amount of Rs.1741.58 for "AMB CHRG INCL ST & CESS" for MAY to AUG &NOV 2012 without any prior intimation or alert. I have never been communicated via Email or SMS for any such charges they introduced. If they can send promotional emails and SMS to their customers then why can't they send an alert about a new charges they impose; so that customer can maintain the balance before it goes below the required amount. This happened fifth time with me and its not acceptable in any case. Kindly process the refund for all these debit transactions otherwise I have to CLOSE my account with HDFC Bank forever Thanks jayprakash Verma
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              Tarsemdhuri
                              from Bengaluru, Karnataka
                              Dec 10, 2013
                              Resolved
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                              Address: Sangrur, Punjab

                              I am Tarsem Singh resident of Dhuri, (Punjab). I went to surrender my HDFC youngstar Policy No 12595433 at Patiala office, because I had paid 6 installments of 6000/- each (i.e Rs 36000/-), but my fund value was showing just 25000/-. To avoid further loss, when I wished to surrender my policy, and visited their Patiala office last month. They told that the surrender charges will be @15% of value and I shall get only about 20000/- (even after 4-5 years of commencement of policy). However, I said that I am ready to accept, they told that this amount shall be transferred to your (my) wife's account so give them her bank account no. and proof (statement or cheque book). I objected that when I am alive, and signing to surrender policy documents, why my wife's account is being asked for? They refused to listen me and said, amount can only be transferred to my wife’s bank account. I had not any bank account in the name of my wife, so I had to make my bank account joint with my wife and then after some days I again went to HDFC Patiala office on 10.12.2013, Now they said that form should also be signed by my wife. It is ridiculous, when I had purchased under my signature the policy and have paid installments from my pocket and I am signing documents to surrender this policy and also ready to accept that amount can be transferred to my wife’s account account, why her signature are being required ? But they did not accept my surrender documents again and returned me, Now my amount is illegally retained by HDFC. Now, my amount has been illegally retained my HDFC and if fund value is decreased in future, I shall sustain loss whereas I am losing interest on this amount as well.
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                Tarsemdhuri
                                from Bengaluru, Karnataka
                                Dec 10, 2013
                                Resolved
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                                Resolved

                                Address: Sangrur, Punjab

                                I am Tarsem Singh resident of Dhuri, (Punjab). I went to surrender my HDFC youngstar Policy No 12595433 at Patiala office, because I had paid 6 installments of 6000/- each (i.e Rs 36000/-), but my fund value was showing just 25000/-. To avoid further loss, when I wished to surrender my policy, and visited their Patiala office last month. They told that the surrender charges will be @15% of value and I shall get only about 20000/- (even after 4-5 years of commencement of policy). However, I said that I am ready to accept, they told that this amount shall be transferred to your (my) wife's account so give them her bank account no. and proof (statement or cheque book). I objected that when I am alive, and signing to surrender policy documents, why my wife's account is being asked for? They refused to listen me and said, amount can only be transferred to my wife’s bank account. I had not any bank account in the name of my wife, so I had to make my bank account joint with my wife and then after some days I again went to HDFC Patiala office, now they said that form should also be signed by my wife. It is ridiculous, when I had purchase the policy and have paid installments from my pocket and I am signing documents to surrender this policy and also ready to accept that amount can be transferred to her (my wife’s account) account, why her signature are being required ? But they did not accept my surrender documents again and returned me, Now my amount is illegally retained by HDFC.If the fund value is decreased in the future, I will have to sustain loss.where as I am losing interest on this amount as well.
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  Shashank.5990
                                  from Chennai, Tamil Nadu
                                  Dec 9, 2013
                                  Resolved
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                                  Resolved

                                  Address: Gurgaon, Haryana

                                  DEPOSITORY CHARGES I have been using the HDFC BANK salary account and they made us fill the DEMAT Account which they told will be free. But then now i can see that the amount of 842.70 is deducted on 12th Nov 2013 mentioning "depository charges Oct 13" I have not even logged in to DEMAT account was not even willing to take it, but they focrced and told that it is free and no deposit will be required and charges will be deducted I want my money back with avalid explanation as to why the amount is deducted from the account directly without informing the account holders. Look into the issue at the earliest and revert my money back to me as it is hard earned money. Do revert me back on Shashank.[protected]@rediffmail.com
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Dear Shashank,

                                  Sad to hear this.Please write to [protected]@hdfcbank.com from your registered email address along with your account, contact and details of the charges .Kindly mention the reference ID-TTUOO[protected] in the subject line. Will check and get back to you shortly.

                                  -Anay.
                                  HDFC Bank customer assistance.
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                                    Shabusunil
                                    from Mumbai, Maharashtra
                                    Dec 9, 2013
                                    Resolved
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                                    Resolved

                                    Address: Chennai, Tamil Nadu

                                    CLAIM NO : C[protected] VEH NO : TN 04 AL 7673 BMW 118D 1 SERIES INSURED : M/s. GURUVAYURAPPAN CHIT FUNDS PVT LTD. With reference to the above claim as advised by HDFC ERGO GENERAL INS. CO. LTD. flushing and cleaning charges will allowed. Hence kindly provide your estiamte to proceed further. Sir, Two weeks back my BMW car was taken to the problem caused by hydronic lock . The revive owner intruded me to claim for the insurance and I did so this was e.mail that received from them there ignorance towards me gutted me a lot. This is a clean case of cheeting by denying the claim so I humbly request you to help me for the alone issue
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Dear Shabusunil,

                                    Request you to write to [protected]@hdfcergo.com who will ensure that your query concerning your insurance is resolved at the earliest.Alternatively, you may contact the customer care of HDFC Ergo at the below mentioned customer care numbers:Toll-free:[protected] from any Mobile and Landline)OR[protected]from any MTNL and BSNL Lines).

                                    -Anay.
                                    HDFC Bank customer assistance.
                                    Dear Mr.Shabusunil,

                                    At the outset, we apologize for the inconvenience caused to you.


                                    We wish to inform you that, we have made a note of your complaint and we shall revert to you shortly.


                                    For any further queries please feel free to contact us on:


                                    Toll- Free Helpline :
                                    [protected] from any Landline & Mobile
                                    [protected] from MTNL or BSNL Phone


                                    E-mail address : [protected]@hdfcergo.com

                                    Regards,

                                    HDFC ERGO Team
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                                      Rohit Puri
                                      from Gurgaon, Haryana
                                      Dec 7, 2013
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                                      Address: Gurgaon, Haryana

                                      HDFC Bank Branch Udyog Vihar -Gurgaon-244001 played a fraud against me.

                                      They Misguided me to open Demat Account with my salary account, without even informing me of such services.

                                      Further they lay down charges INR 843.00 as Depository Services Charges.

                                      Please Help Me to Refund Such charges Rs 843

                                      Thanks,
                                      Rohit Puri
                                      Dear Rohit,

                                      Sad to hear this.Request you to write to [protected]@hdfcbank.com from your registered email address along with your account, contact and details of the charges .Kindly mention the reference ID-TTUOO[protected] in the subject line. Will check and get back to you shortly.

                                      -Anay.
                                      HDFC Bank customer assistance.
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