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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 15, 2025
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S
sandeep49439
from Kolkata, West Bengal
Sep 21, 2013
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sir i was working for HDFC bank as a contract sales executive in naraina/delhi branch. after 09 months of resignation neither i have received my experience certificate nor my pending PF my CSE code was CS 49439. requesting proper action against it i have given my resignation letter to padma branch, my contact no is [protected] please issue my reliving letter
Aug 14, 2020
Complaint marked as Resolved 
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    devisha
    from Bengaluru, Karnataka
    Sep 19, 2013
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    Address: Bangalore, Karnataka

    i had applied for a credit card on around ending of july this year there was some lady named UMA who told me to produce previous month bsnl bill for which she would wavier off initial fee for credit card.i told her i dont want to do any smart payment from my card for further bsnl phone bill payment . after around 2 months i get a message that amount rs1294 was debited from my credit card. when i had not used my card at all . when i called the customer care they told me it was for my phone bill and i had applied for it(which i did not ask for) and the bsnl bill was paid already for last month. i went to hdfc bank in mg road that lady was not in office , i had to speak with some bank manager named mrs shivani singh who was more busy in her own bank work and her people then helping me out with my problem, i had to wait till she finishes her work , she asked me to write a complaint to hdfc credit card people. she had no clue of what to be done and says credit card is not her dept, how come she is the bank manager then and for what..people in bank dont know how to handle a complaint or an angry customer when i spoke with that executive UMA she told me i had applied for it seems... i have no hope that i would get a clear help from them . mrs shivani told me first it would take about 3 days and then told 5 days, to get reply from credit card dept. i really dont know even now for what reasons the amount 1294 was used . the card was not used at all .. i find the whole hdfc banking sys a complete fraud . it had happend even before one guy asked us to changefrom normal hdfc visa debit card to hdfc platinum royale debit card for no extra charge , when i saw amount 400 was cut as annual fee. i am so angry with the inconvenience they have caused ..
    Aug 14, 2020
    Complaint marked as Resolved 
    Centurion Bank Two Wheeler Loan A/C customer support has been notified about the posted complaint.
    Dear Devisha,

    Regret the inconvenience caused.I would like to investigate your complaint further. Request you to write to [protected]@hdfcbank.com from your registered email id along with your card and contact details, issue details and reference ID-TTUOO[protected] in the subject line.


    - Anay
    HDFC Bank Customer Assistance.
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      nanda54
      from Vepagunta, Andhra Pradesh
      Sep 18, 2013
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      Why my policy is not covered for Pregnancy.

      Name:- Nanda Kishore Bhosle Policy number :[protected] Phone Number:- [protected] I have been using the Health Card from 2009(With BajajAllianz) before its was migrated to HDFC ERGO. I have taken this policy from the HDFC Credit Card. Few days back I called the customer care execute for the claim. He said that I am eligible only if I have the policy for 4 years continuously. When I told them that I am using the card before it was migrated...
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      Neharu
      from Ahmedabad, Gujarat
      Sep 18, 2013
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      DEAR,Sir this is Neharu Kher, was working as FPM in HDFC SECURITIES for the period of one month from 2nd may 2013 to 28 may 2013 having emp code:4240, base branch:Shivranjani,ahmedabad was reporting to BM: Hardik SHah please lookn to my matter because still i didnt receive my F&F,and my releaving letter..I am facing a lot of problem to join other organisation because of my releaving letter.... i had already asked my seniours managers to help me out with this but they could not........please look into my metter as soon as possible Thank you Neharu kher [protected]
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      Aug 14, 2020
      Complaint marked as Resolved 
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        S
        Surya Narayanan H S
        from Delhi, Delhi
        Sep 18, 2013
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        HI, My name is Surya. I'm working for a reputed company in Trivandrum. And very recently i've applied for a personal loan for Rs. 100000. Its been 2 weeks time and have not heard any thing. When called the agent who forwarded my loan application, he informed me that as i do not have a "OWNED HOUSE" my loan will get rejected. My query is that no one told me before applying for the loan that its mandate to have a owned house in order to apply for a personal loan. Had i been informed of this i would have not bothered to apply for it and would have looked out for other sources instead of wasting my time behind HDFC personal loan. On their website they only state that one must have a salary account to apply for a personal loan. I'm currently stating in a rented house with my wife and my permanent address where my parents stay is also a rented house. I had applied for this personal loan to remit my younger brother's college fee. But now knowing that i wont get a loan just because i dont have a owned house is really depressing. Either HDFC bank is misleading or the Agent through who i had applied for loan. Either way i'm going through a lot of stress just because of this one issue. I just want to know whether the information given to me by the loan agent is right. IF it is, then why isn't it mentioned on the website where everyone can see before they apply for a loan. And if the loan agent is wrong then when will i hear from the personal loan department regarding my loan application Please help.
        customer support has been notified about the posted complaint.
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          memariner
          from Gurgaon, Haryana
          Sep 17, 2013
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          HDFC has sent me a new CHIP debit card and informed me that existing Debit card will be deactivated. Since I was out of India, I requested HDFC that I cannot access the new card., so please dont deactivate my oldcard till I receive the new one, and the customer care official said yes. But., before i reach India they deactivated my old card and I got stranded in Korea unable to use my card.
          Aug 14, 2020
          Complaint marked as Resolved 
          After I reached India., I demanded an explanation from HDFC., but the officials dont know what actually happened.
          Dear Memariner,

          I request you to write to [protected]@hdfcbank.com along with your contact details, account details and issue details. Kindly mention ref id TTUOO[protected] in the subject line. Will get back to you soon-

          - Anay
          HDFC Bank Customer Assistance.
          My debit card was deactivated on 7th december saying that i should use my new debit card. But i never received any new debit card. So basically, I dont have any active debit cards right now. This is simply outrageous these kind of issues happen at private banks. You have deactivate previous card only after my confirmation. Very poor.
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            mdrnasee
            from Mumbai, Maharashtra
            Sep 17, 2013
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            Dear Sir/Ma'am This is to inform u that someone is using my office address for opening account in ur bank and doing some fraud activities. my office address is 305/118 2nd floor shop no 8 triplicane chennai 5, and i'm getting couriers and speed posts in the name of KARAN SINGH P MOBILE([protected]). I just want to inform u that i'm getting letters from HDFC Bank also. Pls take a legal action on them. I'm not aware of whats going on here so i request u pls take urgent action. I request HDFC BANK to verify address of their clients before opening account
            Dear mdrnasee,

            Regret the inconvenience caused . we would like to investigate your complaint further Request you to write to [protected]@hdfcbank.com with Your contact details, the reference id TTTTUOO[protected]. A bank representative shall contact you as soon as we receive this information.


            - Anay
            HDFC Bank Customer Assistance.
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              naresh4frens
              from Noida, Uttar Pradesh
              Sep 13, 2013
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              Dear Sir, I have taken a personal loan in the month of april 2013 , in july i lost my job and i was not able to make the emi payments. I will start making the payments when i start working. Your executive is calling me and harrasing me very badly. I would request the bank management to give some time i will clear the emi on time from next moth. Its humble request from me.
              Aug 14, 2020
              Complaint marked as Resolved 
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                Satish Thakar
                from Mumbai, Maharashtra
                Sep 12, 2013
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                Address: Mumbai City, Maharashtra

                I am Satish Thakar sir the application charge rs.200/- every month deducted from my hdfc card No. **** **** **** 1631for appbuy.cominr but i have not install any paid application on mobile. and if there is application download in past tell me which one. and i also request you to please stop the payment for such. presently i have not any application in my mobile. Please provide as much information as possible...
                Aug 14, 2020
                Complaint marked as Resolved 
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                  B
                  bijayakumar1983
                  from Cuttack, Odisha
                  Sep 12, 2013
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                  HDFC CARD PAYMENT REGARDING

                  Dear Sir,

                  I am Bijaya Kumar Mohanty, held a credit card of HDFC bank (Card No. [protected]) from Feb/Sep’09. Due to my personal financial reason I have unable to pay from June, 2013 to September, 2013.

                  Truly, I have not attend any call from India due to I am in Korea.

                  I have my salary account in HDFC also. In 2nd of September, 2013, I have checked my a/c balance, written this balance...
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                  deepa2001
                  from Pune, Maharashtra
                  Sep 11, 2013
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                  I am having account in Indian Bank, Hasthinapuram. Today at 11.45am I tried withdrawing money from HDFC ATM in Parry Building, Parrys Corner of Rs. 20,000/- (2 transactions @ Rs. 10,000/- each transaction). In 1st transaction I have received the money. In the 2nd transaction, I have not received the money from the machine but the amount got debited from my account. I did not know how to get back the money. Can any one help the procedure to get my money.
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Dear Deepa,

                  Please write to [protected]@hdfcbank.com from your registered email address with your contact details and account details, details of the transaction issue and ref id TTUOO[protected]. Will check and get back to you.

                  - Anay.
                  HDFC Bank Customer Assistance.
                  PLEASE FIRST U GO TO YOUR BRANCH OR U PHONE FROM YOUR REGISTERED MOBILE NO TO TOLL FREE CUSTOMER CARE NO.. DON'T BELIE ANY BODY, EVEN MYSELF ALSO. THERE IS SO MANY FRAUD PEOPLE WHO WILL BE TRY TO FRAUD U IN THE NAME OF CUSTOMER CARE. SO DON'T BELIE ANY BODY.
                  I am having account in HDFC Bank Aluva Branch, A/c no [protected], Yesterday 06.08.2015 at 06.17pm
                  I tried withdrawing money from Federal Bank ATM, at Perumbavoor MC Road, Oushadhi jun Rs. 3, 000/- The machine shows. Please wait your transaction is processing and after this massage displayed as your time out. I have not received the money from the machine but the amount got debited from my account. I did not know how to get back the money. Can any one help the procedure to get my money. My transaction no NWD-[protected] AD 100114 Ernakulam, ref No 7342
                  My card no [protected]

                  Money not dispensed but amount debited from my account - Comment #2205619 - Image #0
                  HDFC ATM — Money not dispensed but amount debited from my account


                  I am having a current account in the Name of Chaitanya Engineers in HDFC Bank, Ashoka Niketan, Near Vivek Vihar. Today at 22:25 I withdraw the money from HDFC ATM at Pushta Road, Karawal Nagar, ATM ID : P1ECDL-12, Location : Metro., of Rs. 20, 000/- (1 transaction). I have not received the Complete money from the machine but the amount got debited from my account. We received the Rs. 4, 500/- lesser than actual. I did not know how to get back the money. Can any one help the procedure to get my money.

                  Best Regards,

                  Jitendra Kumar
                  HDFC ATM — Money not dispensed but amount debited from my account


                  I am having a current account in the Name of Chaitanya Engineers in HDFC Bank, Ashoka Niketan, Near Vivek Vihar. Today at 22:25 I withdraw the money from HDFC ATM at Pushta Road, Karawal Nagar, ATM ID : P1ECDL-12, Location : Metro., of Rs. 20, 000/- (1 transaction). I have not received the Complete money from the machine but the amount got debited from my account. We received the Rs. 4, 500/- lesser than actual. I did not know how to get back the money. Can any one help the procedure to get my money.

                  Best Regards,

                  Jitendra Kumar
                  HDFC ATM — Money not dispensed but amount debited from my account


                  I am having a current account in the Name of Chaitanya Engineers in HDFC Bank, Ashoka Niketan, Near Vivek Vihar. Today at 22:25 I withdraw the money from HDFC ATM at Pushta Road, Karawal Nagar, ATM ID : P1ECDL-12, Location : Metro., of Rs. 20, 000/- (1 transaction). I have not received the Complete money from the machine but the amount got debited from my account. We received the Rs. 4, 500/- lesser than actual. I did not know how to get back the money. Can any one help the procedure to get my money.

                  Best Regards,

                  Jitendra Kumar
                  Ph. No. : +91-[protected]
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                    S
                    somloona
                    from Mumbai, Maharashtra
                    Sep 11, 2013
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                    Sir/Mam, regarding my credit card your bank was offer me a credit card offer that was i accept becuse my all A/C are in HDFC Bank.And i also intersted in your credit card. My REF No-[protected]w2. At last one month ago i applied for this card.but your bank was send me a mail that my card is disapproved. when i talk to customer care they told me my card is disapproved for my address proof .then i sent a application attached with my address proof & drop into your credit card drop box. .at last 14 days ago.but today i check my mail same later so me again. Pls.kindly tell me can i scan my address proof & send u.becuse your customer care told me that.Pls, i,m waiting for your reply. thanks. Soumya Pattanaik.
                    Dear Soumya,

                    We are checking with our Credit Card Team and we will revert to you soon. We request your patience in the interim.

                    - Anay.
                    HDFC Bank Customer Assistance.
                    Dear Soumya,

                    We note that you have sought clarification with regard to the status of the application. On receipt of the query, we have taken up the matter with the concerned and you may look forward to receive a response to your email id soon. We request you to bear with us in the interim. For any further clarifications, you may write in to us at [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected]-TTUOO[protected].

                    - Anay.
                    HDFC Bank Customer Assistance.
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                      rajnmgb
                      Sep 10, 2013
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                      hello, I am rajkumar gupta my policy number 10023373 surrender value not paid within 15 days as I have applied my surrender policy on 13/08/2013 I request you to please check and give me full details as soon as possible. Thanks Rajkumar gupta mobile number [protected]
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                        A
                        A K Kasar
                        from Delhi, Delhi
                        Sep 10, 2013
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                        Resolved

                        Please provide as much information as possible...I have availed 26.50 lacs of House Bldg.loan,from your Raipur Office, Alaska Tower, Shankar Nagar, Raipur. There was two loans and out of which one loan for HBL for Rs. 9.50 lacs is repaid by me on 02.09.2013. Monthly interest Rs.25,078/- was being paid by me through advance PDC. Now I have recd.a sms from your office stating that your Cheque No.140583 Dtd.15.09.2013 for Rs.25,078/- towards Home Loan Instalment will be shortly be presented ib ir after its date. I am surprised to note that I was payment this amount for 26.50 lacs of loan amount and now even after paying 9.50 lacs still you are taking the same amount. It should be Rs.15,000/- or less. Kindly correct the same at charge the instalment accordingly. Thanking you in anticipation. ( A.K.Kasar ) Consumer/Borrower
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          akshay83
                          from Delhi, Delhi
                          Sep 10, 2013
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                          Address: New Delhi, Delhi

                          I was with HDFC Life during[protected] as Sales Development Manager in Agency channel. I have submitted my PF Request form in our HR on June 2013.As per the system it is accepted in their HO.But till date the same has not been credited.Kindly help for finding the status of it.My emplyee id was-59865.Hoping the same.
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                            Prathapreddyv
                            from Rajampet, Telangana
                            Sep 9, 2013
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                            Address: Bangalore, Karnataka

                            Hi Sir/Madam, This is in the reference of the Fraudulent activity done with my credit card on 09/09/13. I am using HDFC credit card ends with XXXX-XXXX-XXXX-7069. There is three transactions on my credit card on 9th Sep’13. 1) 09/09/13 for Rs65.25 in [protected], at paypal : Rs 65.25 2) 09/09/13 for Rs 30855.94 in [protected] st Paypal. 3) 09/09/13 for Rs 3262.25 in PALO ALTO AT WPY*GIVE ME YOUR HAND .Since I have not done any transaction from card. I have called the customer care as soon as I have seen this messages and asked them to block the card permanently. This is a fraudulent activity been carried on my card without my knowledge. I kindly request you to please take some action this. I confirm that these transactions are fraudulent and I haven’t involved in any of these transactions. Awaited for the kind reply with a solution ASAP. Compliant date:09/09/2013 -15:17 Thanks, Prathap Reddy V [protected] [protected]@gmail.com
                            Dear Prathap,

                            Regret the inconvenience caused. Our team is currently investigating this matter and will shortly be in touch with you.

                            - Anay.
                            HDFC Bank Customer Assistance.
                            Dear Prathap,

                            I have arranged for our Phone Banking officers to contact you personally and you may look forward to receive a response to your email ID in 3 working days. Request you to bear with us in the interim. For any further clarifications, you may write in to us at [protected]@hdfcbank.com and I shall assist you. Kindly mention the reference number [protected]-TTUOOO[protected] in the subject line.

                            - Anay.
                            HDFC Bank Customer Assistance.
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                              robinmasih
                              from Gurgaon, Haryana
                              Sep 6, 2013
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                              Please provide as much information as possible...
                              Dear Sir

                              There is refund pending from HDFC of Rs.3890.55. But am not getting any revert in spite of submitting written application at HDFC

                              Credit card NO. [protected].


                              Regards
                              Robin masih
                              [protected]
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                                mohitlamba20
                                from Noida, Uttar Pradesh
                                Sep 5, 2013
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi

                                SUB: Regarding variations in Loan Installments REF: Loan A/C No. :[protected] and[protected] Dear Sir/Madam, As per my above mentioned loan account numbers I have submitted the papers for my loan account statement. Suddenly I got the information that my loan account rate of interest increased from 9% to 11.65% then I talk to customer care he told me to submit the papers regarding for the conversion in my loan account interest and suddenly I got shocked after knowing that there is still 17 installments pending in my loan account. And according to my statement only 14 installments left. When I contact with customer care executive she told me ur loan a/c rate of interest increased and that’s why ur installments increased from 60 months tenure to 63 months. I am not the new customer for ur bank. I am dealing with HDFC Bank from past few years and I have paid 46 installments on time without any bouncing then why should this happen with me. My question is only that without intimating me how the loan department raises my installments period. Secondly no person is giving me any type of intimation from loan department. If any of the bank executive from loan department intimate me regarding this variations I surely talk to him and tried to solve the matter ASAP. But no person from loan department contacts me and neither have I received any letter from the bank regarding these variations in loan account. If I not contact the loan department regarding my statement I never come to the notice that my installments have been raised. Secondly, the variations in loan interest are so much that 3 installments has been raised how it is possible. I don’t know. But I am sure there is something wrong going on and loan department tried to cheat me. I have used this cheat word only because if the things are going like this throughout my loan period then my loan never comes to an end. I don’t want to increase this matter so please solve my problem otherwise I have to take some legal actions. I hope u will do the justice with me and solve this matter ASAP. Waiting for ur reply. Thank u SHYAM SUNDER MAHESHWARI +91-[protected] Please provide as much information as possible...
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Oo bhai whom do you ask here. Bank? they are chindhi chor.
                                So go to branch and kar de ma bhain unki..to hi kam hoga
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                                  Amuthaanbazhagan
                                  from Nagercoil, Tamil Nadu
                                  Sep 4, 2013
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                                  Resolved

                                  Address: Cuddalore, Tamil Nadu

                                  My husband is an NRI and I am working in Postal Department. When he came to India during April 2013, he submitted an application for home loan (to construct a house) and I submitted all the doucments required to one Mr.Sasikumar at Cuddalore Office by the end of May 2013. My salary slips, my husband's salary slip, his bank statement and mine, attested copy of ration card xerox, his visa, passport,etc with a cheque towards HDFC Ltd for Rs.8992 was handed over to Mr. Sasikumar. Till date no reply from him and whenever tried to contact him over phone, irresponsible reply comes from him. Please intimate whether the loan is possible or not. The construction has been completed upto 50%.. Else kindly ask Mr.Sasikumar to hand over the documents received from me, and I shall go for other bank for loan.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Dear Amuthaanbazhagan,

                                  We would like to share with you that HDFC Bank, under an arrangement, sources home loans for HDFC Ltd. The loans are then sanctioned and disbursed by HDFC Ltd. You are henceforth requested to be in touch with Ms.Geetika Vaish on e-mail ID [protected]@hdfc.com for resolution of your query/complaint.

                                  - Anay.
                                  HDFC Bank Customer Assistance.
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                                    shiv.prosoft
                                    from Noida, Uttar Pradesh
                                    Sep 3, 2013
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                                    Resolved

                                    Address: Pune, Maharashtra

                                    Dear Sir/Madam, I am Shiv Kumar Choudhary from Pune. I have HDFC credit card which is using last two years. Query is, HDFC bank deduct 448.32 rs for Membership fee INCL ST on 6 feb 2013 so i had asked about this fee to HDFC customer care, He told me “That’s annual fee for credit card member which will return if you have done transaction around 50000 rs using credit card”. Now I have done more than 50000 rs transaction to till date and I am waiting when HDFC bank return deducted amount. Before two/three week, I had talk to HDFC customer care again and told me deducted amount will return on upcomming statement(three time told me same santance) but still i have not recieved deducted amount. Also HDFC customer care miss guide me/why not able to given use full information about that. HDFC customer care member are not serious about customer complaint. Please take legal action on HDFC bank. Credit card details as follows: Name: Shiv Kumar Choudhary Credit Card Number: [protected] Regards, Shiv Kumar Choudhary
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Dear Shiv,

                                    I have taken a note of your details and will get back to you shortly.

                                    - Anay.
                                    HDFC Bank Customer Assistance.
                                    Dear Shiv,

                                    I have taken up your issue with our Credit Card Team and they will revert to you soon. Request your patience in the interim.

                                    - Anay.
                                    HDFC Bank Customer Assistance.
                                    I am waiting last 3-4 months. you know your credit card customer care person have not taken serious about my issue because of that I am surfer. so please first educate him. how to handle hdfc customer.
                                    please provide me exact date when you return deducted amount now I cannot trust on hdfc bank service.
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