HDFC Bank Complaints & Reviews

On 12 august, 561.80 Rs. have been deducted from my savings account. I think its something related to DMAT account because transaction description says "DEPOSITORY CHARGES JUL[protected]". This is very wrong on their part. I didnt even apply for dmat account. Atleast they must intimate their customers before performing such irrelevant transactions. I request HDFC bank to refund my amount asap.

Dear Sir, I hold a Personal Loan bearing Account no "26504147". With EMI of Rs. 4785/-. Due to Illness & followed by Loss of job, I was not able to clear the EMI of the Month July 2014 & August 2014. I'm in touch with the Bank Officials on the customer care (I last spoke to Mr. Navneet at Customer care on Aug 20, 2014) and the Bank Branch. At the time of Loan application, i was told this includes, a Loan insurance, which will help me in case of any disability/loss of job/Death. As i do not have any document of the same, I was told to check with HDFC ERGO for the same. I used to receive call from collection agencies/Departments appointed by HDFC for Payment. I communicated them, that; I was unable to make the payment right now, because I do not have JOB in hand. I also communicated them, which I’m joining soon, and i’ll start clearing the EMI's as decided from September 2014. As i'm in the impression that this Loan is covered under the Insurance policy, I requested them to update the same in my loan account, and collect any EMI from the Insurance company for at least 3 EMI's Today I received a Call from Mr. Ajay Choudhary from[protected], Claiming that; he is a Senior Manager, Loan Department of HDFC. I communicated the same to him as well. Unfortunately, this gentleman, started abusing me, my family; as if like, i owe him personally. I communicated him that his words are not appropriate. But still continued to abuse me. when he said like "Come to ITO (Their Office) I’ll break your legs" and all. Then I request by brother-in-law to talk to him. He started abusing him as well. My brother-in-law communicated to Mr. Ajay choudary, that he will check with both HDFC Bank Loan Department and HDFC ERGO as well, and request Mr. Ajay Choudary to call back after 1 hour. At the mean while, I also received a call from Ms. Bupinder Kaur[protected] for the same, Again i communicated the same. She said that she discussed with Mr. Danesh Rawat, and let her check and get back to me by tomorrow. Again after 1 Hour, Mr. Ajay Coudary Called and Start Abusing. I communicated him, that I spoke to Ms. Bupinder Kaur, for the same, and she said, that she will update me on the same by tomorrow. After listen to this, Mr. Ajay coudary, said I'm going to her, you call in her Phone number. When i Call on Ms. Bupinder Kaur[protected] Number, it was not answered. After 5 complete rings, Mr. Rajindera Singh (Claimed as Team Leader), Picked up the phone. I narrated the whole story about Mr. Ajay Coundary, Mr. Bupinder Kar. He suggested me that he will get back to me by tomorrow. I do have the conversations recorded. I would request you to take strict actions against these people. In case if I repeatedly, getting calls like this, I left with no options other than approaching the concern authorities for help. Regards Jatin S Anand Mobile [protected]

HDFC securities recently opened my demat account and at the time of application they communicated that account opening charges will be INR 999 however after few day's i received message that INR 6294 deducted from my account against demat account opening charges . I complained HDFC customer care and they said your account open in different categories and it's one time non refundable fee so i asked what's different categories and they just keep repeating the same thing . It’s very disappointing that HDFC securities uses unethical business practices .

Dear Sir or Madam: File Registration Number: IR0169489KPH ( zero) I received a call from one person named Devender Sharma, Cell Number: [protected]. According to Devender Sharma, he works at the Finance department of Insurance regulatory department (IRD), and has received an authorization letter from a person named “Bhanu Pratap” to collect the payment released by IRD for my policy amounting to Rs.195210 (Rupees One lakh, ninety five thousand, two hundred and ten only). The letter states that my financial condition is so bad that I do not have even a bank account where the payment due to me can be transferred, and that I am physically so handicapped that I am not able to approach the branch myself. I have been informed that IRD has released this amount on March 10th, 2014. First of all, I would like to inform you that I do not know any person named “Bhanu Pratap” and have not authorized him to collect any money on my behalf. Secondly, I do have bank accounts, and that can be verified from your records as the premiums that have been paid have been paid from those bank accounts. Thirdly, I am not physically disabled. First of all, you need to stop all payments to Bhanu Pratap, inform the police, and get this person arrested. Else the customers will lose all faith with HDFC bank or IRDA. I have multiple policies with HDFC, so I am not sure of what policy is being referred to here. If you can let me know the details of the policy, I will be able to verify this. Also, I need to check what is the status of my money with other HDFC Policies. Hoping for an early response and action, Poonam Arora [protected]@yahoo.com

Dear Sir/Madam - How can you help on tackling the credit card fraud issue? Here is the details of the fraudulent transaction on my credit card, NAME : PRASHANTH NAIK CREDIT CARD NUMBER : [protected] Bank Name : HDFC Bank Location : Bangalore I got an email from email id "[protected]@hdfcbank.com" on 10-Aug-2014 1.15 AM that a transaction has been declined. I called up HDFC call center on 11-Aug-2014 morning and informed about this transaction and they said there is no such transaction happened on my card. But on 17-Aug-2014 I was checking the outstanding amount I got to know that there was a transaction on my card on 13-Aug-2014 at 1.50 AM for the amount of 23400.72 INR. Surprising thing is I didn't even get message on my registered cell phone about this transaction. This is against the RBI rules.

Hi, HDFC bank has deducted Rs. 8000 without informing me from my saving account. Currently I am on a official visit to U.K. I have previously informed them that I am in U.K. And I would be back by this year end. Also I have informed them that they have changed my credit card without informing me and I haven't received the new card allotted to me. Still without informing me they deducted the amount. They have sent me the statements correctly every month but I have asked them after my dues have been clear why are they asking me to pay up more and also asked them to give the break up of the amount. Instead of these things they have just deducted the amount from my account. We Use the facility of the bank to keep our hard earning safe but instead they themselves are misusing this facility. They should have intimated me prior to any action. I have told them that I wont be available on my Indian number but they could reach me on two emails id's But still the response from them was worst. Could you please take an appropriate action and resolve the matter. I have the screenshot of my account statement, which i can produce whenever required. My Contact details are: [protected]@gmail.com/prajesh.[protected]@atos.net Thanking you. I have full faith in our judicial system. Prajesh Nair

Dear sir, my policy no. is 14542680 when i purchase HDFC SL youngStar policy. ur customer support member sat me, i[censored] not pay your premium in futere then you withdraw you money after 3 years, but today i visited your office they told me you withdraw after 5 years, i dont know what is this, but your company cheat with me. first u told some other after we purchase it then we found some wrong. Regards, Bhal singh

I had applied to open an account with HDFC start of the month . I submitted my documents, only to know "AFTER A WEEK" that they were deemed invalid as my address contained 'hostel'. Convinced them time and again that even though the address contains 'hostel', it is a government qurater, to no avail.All my Ids(passport, voter id) carry the same address. I already have an account with SBI with the same address. If the govt. bank had no problem opening the account, what is stopping HDFC to do the same. Also my entire family bear the same address in their ids. How difficult is it then to understand that its not a hostel but a place of residence. Had it not been a mandate for my new company, wouldnt have bothered this much.

I purchased ford ecosport last year from Riddhi ford delhi.yesterday the car met an accident a loaded dumper full of big stones fell on the car.car completely damaged.please stop the EMI and take the car for total loss.need to inform the bank also for the same.will submit the copy of FIR and policy tomorrow. as it was a great escape and the car is fully damaged please help me in further proceedings. thanks Dr.Purnima Siddhanta.

Dear Sir / Madam.
With great sorrow and grief i a want to register a complaint against the company for doing fraud with me. Previous month i stopped my plan with the company and all my dues were paid and transfered in my account. But yesterday i was shocked after noticing that this month also Rs 2000 was debited from my account. i called the hdfc bank toll free numer [protected] were i came to know that my amount has been debited on 16.08.2014 morning. I called on contact number [protected] were i did not got the proper answer. On contact number [protected] the concerned person showed his incapability to solve my problem and said that he is the senior official and he is helpless. if a senior person will become helpless then how he can lead his juniors and the consumers. I was not happy with the plan from the day one. I had gone for one year plan but the company of there own made it lifetime without intimating me. I was getting regular SMS from the company till one year that my due date is on 15th of every month and i should that amount in my account. But after one year i did not receive any SMS and company was debiting Rs 2000 from my account. I called on contact number [protected] infinite times but at last i got the reply and i stopped the plan . I want to go legally against the company. i have a doubt the Rs 2000 have been debited previous month also even after closing the plan. i have been made fool by the company. I want a compensation of 5 lakh ruppes for doing fraud with me. I may not be the single customer like me there will be thousands of consumers.

With Regards, Vinod Koul.[protected]

I am seema luthra was working with your organization in 2006(Working as a cso or insurance cx in hdfc bank ) .Because of my marriage not able to withdrawal my PF. My employee id is CSO7864 . I want to withdrawal my pf and want a statement also . Can u pls help me how to apple it... regards SEEMA LUTHRA EMPLOYEE CODE-CSO7864

I had got a call from HDFC LIFE INSURANCE saltlake office approx 4 to 5 months ago. Giving response to their call I made pollicy application through their executive named Tanmoy Mollick. But the company rejected my application. At the same time Rs 30000 had been deducted from my bank account in the name of the above mentioned company. Still now I have not got any refund from the co.

Respected Sir, I lodged a complaint at your forum on 16 july.2014. Next day we got a call from Mr.Anuj from HDFC Bank branch Kaithal. He told me to wait for some days. After waiting for some days i called him back. He said that the bank accounts did not have the information provided by me.But i had all the necessary documents which proved that my account existed at some point of time. Then i went to the bank and i handed over a photocopy of those documents.After that we waited for 10 days but they did not reply.Today at last i called them and they replied that your account has been closed and the money which was present in them went into the pocket of these private banks. I again request you to please help me in geetting that amount back because it matters to a middle class man like me.

R/sir/madam It is kindly submitted that all required documents for getting personal loan were submitted by me to local HDFC branch before 50 days on dated 26-June-2014, as per their advertisement they have to approve or reject loan in 2 days but till today they have not intimated me final status of my file, after making several requests to them telegraphically & by email to HDFC official grievance department from last 25 days also, it is very regretting that lot of customers are being exploited by their untrue marketing statements, so it is requested to solve the matter at your earliest, so they may not try to exploit another customer like me in future.after making several call, they just reply that it is in process. It is unfortunate that Indian customers are not still being served by mulch-national companies as they are serving in other parts of world, and reason of that majority of complaint do not reach to courts, so i applied with the hope to fix their liability for better customer service and social responsibility. I needed loan instantly for buying shop for my younger brother's setup, which was i getting at time in main market within 7 days. so i applied loan to HDFC 26-june-2014, keeping on dated in view their 2 days personal loan disbursement policy, but till today Bank has neither rejected or approved my loan, which caused market rate in that time lag has increased, and same is being sold on Rs 2.26 lac higher price, now it is not in my reach to buy the same.even they claim to call within 2 days from submission of complaint. Further i will shortly attach voice recordings of HDFC representative accountability towards guidelines and parameters fixed by bank to serve Indian customer in need by providing them necessary small loan amount. So now i seek for relief, the damages/higher price amounting Rs 2.26 lac i will have to pay as per market rate. it is hereby requested to take serious action against HDFC bank and make them pay damages i am going to incurred in future. Thanking you, and your fast kind response is awaited. Prince Sethi Mob;-[protected], [protected] Adress, Near Electricity complaint office, p.o street, moga raod, baghapura, moga, Punjab Pin code 142038

I bought a product on 0 charges on 3 emi as per scheme from the merchnat, but bank is charging me on each emi. I have confirmed with the merchnat that they arent charging anything extra and as per the discount scheme by us, no charges should be applied on your credit card but still hdfc bank is charging on each emi.

I have an SB A/C [protected] in HDFC BANK and I have transferred Rs 5000/- using IMPS on 11th Aug 2014 at 12.08PM to my brother at SBI West Bengal. The IMPS Ref Nb[protected]. Amount debited from a/c but not yet credited to recipient. I got message that it timed OUt and status shows in my Netbanking as Transaction Initiated. I have contacted you same day on 11th Au. You said It wud be credited back to my account within 3 days. 3 Days Over. Same status. Please do need full URGENTLY

My Fund get stuck and I can not transfer the fund to the recipient due to lack of fund.

Hi, My Name is Bhupesh Kotak I have applied personalloan against my salary account with HDFC Bank post check eligibility on Banksite. Due to I’m in situationwhen I required financial support for one of my family members medical issues Iplan to apply for Personal Loan. Later i have received call from from HDFC Bank Executive name MsANKITA (call received from 91-[protected]) refer to eligibility check done by meonline. Post the discussion withthe lady on phone and arrange to send executive to me to collect document. Document collected on9th Aug'14 by executive Mr Kalyan Case log in on 11thAug'14 Message received postpositive document login confirmation: "DearCustomer Your completed Personal Loan application is now accepted. Pls. quoteRef.No 29306898 for any status update- HDFC Bank Ltd. T&C Apply" Phone verification andphysical verification (both at office and home) on 12th Aug'14 But today 14th Aug'14 I've been inform that my case rejected stating loan notavailable against my payroll company. I have try to contactlady Ms ANKITA on her other contact number [protected] (avoid my calls) Later call executive whocollected documents from me Mr Kalyan [protected] hegave me his AMS mail ID (Hemontk.[protected]@hdfcbank.com)which also not working and mails are bounce back to me. I have applied after Icheck my eligibilty on bank site but post all process done inform meas my application rejected with unethical reason. If my pay roll not matchcriteria that show me rejection at the time of eligibility check. Also post rejection inabove mention reason now executive refuse to return my documents. Now I'm scared might mydocuments may use in wrong place. Requesting u to kindlyhelp arrange to process my application or return mydocuments at the earliest.

Hi sir,
My name is nivas kumar myy hdfc account no is [protected] branch sec 50 noida
It is my salary account and 842.70 rs has been deducted without any information on 14-aug-2014 i want money back so please do the need full asap

Thanks and regrades

Name nivas kumar
Phone no [protected]
Position tech support executive

Hyi Sir,

I would ike to bring to your notice that i have worked for HDFC Bank from 05-August-2011 to February 2013. I had taken an approved leave of 7 days but could not report to work after my leaves got over because my wife had serious implication when she was preganent and she was admitted to the hospital. The hospital doctors wanted me to be present in the hospital because of the medical emergency. I was in touch with my immideate supervisor (Suyash More) and my customers however i could not report to work and after that and i was terminated.

When i came back to pune and reported to work, i was told that because i did not inform my seniors an absconding was raised against my name and i was terminated. I followed up for almost 6 to 7 months with my Assistant Branch Manager for my relieveing letter as well as termination letter with the clause of absconding and PF but i didnt get any positive response from them and they kept me in a loop that i would get it in some time.

I was waiting for all these documents and since i did not get anything i was not able to join any other organisation.

When i went on leaves in february i had over achieved the monthly target that was allotted to me . I would request you to please look into the matter as this would spoil my career in the banking sector if i dont get any supporting documents.

Kindly reveiw my mail and please release my relieving and experience letter since there was a medical emmergency at my home and i was not able to complete my exit formalities. My employement details are mentioned below.

Name :- Shishir Pandey
Designation :- Co-Ex
Emplyee Code :- 89561
Period of work :- 05-August-2011 to February-2013
Branch :- Sahakar Nagar (0359)
City :- Pune

I have tried to send a mail to [protected]@hdfcbank.com but its not going through.

Regards,

Shishir Pandey
MB: [protected]

I have a salary account with HDFC(A/C: [protected]) which was not operated from 12th August 2013 till date(13th August 2014) In monthly statements, it always showed zero balance and there was no notification in the statements of any charges except one "AMB CHRG INCL ST & CESS FOR MAY 2014" Today(13th August 2014) when logged into net banking, it shows -1032 INR balance. I want an explanation to this Contact No:[protected]