Hero Electric — Battery replacement

12 NOVEMBER 2020 Ko meine hero optima purchase ki thi, september m battery kuch issue dikha to m BM hero m chala gya waha unhone bataya ki apki battery replace hogi abhi 3 year warrenty m hai 29 september ko unhone battery replace k liye dal diya or kha ki 7 se 10 din m apko battery mil jayegi lekin aaj 26 october ho gya or abhi tak battery ka approval nhi aaya daily phone kr pucho to yehi bola jata hai abhi tak approvel nhi aaya. bohat paresaan ho gya hu or koi action lene k liye koi taiyar nhi hai. please isme meri help kijiye