Hero Electric — Warranty claim of controller for optima hx vehicle

Address:

Vijayawada

I have brought a optima hx vehicle in Sri Lakshmi motors vijayawada and the controller had been burnt and I informed mr.pavanreddy a employe in hero electric Hyderabad had said that he will place the order and the controller will be dispatched in a week and now it has been 20 days since the controller burnt and there is no response i need immediate call back and no body is responding even the show room