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Hero MotoCorp Complaints & Reviews

www.heromotocorp.com/en-in
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Updated: Feb 1, 2025
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Bad 😕 It seems that Hero MotoCorp has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Not received Temporary registration from local dealer for Hero Super Splendor XTEC which was purchased on 12-05-2023
Defective product sold by company
Refund not done of Rs 100000/

Hero MotoCorp reviews & complaints page 302

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S
souvik karar
from Kolkata, West Bengal
Jan 20, 2016
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Product not available since three months past.

Address: Kolkata, West Bengal, 700035
Website: www.heromotocorp.com

I have purchased a hero SPLENDER ISMART, but some part are still not available, they told me that the part are not supplied by HERO. So I am urgently in need of two parts, one is LEG GUARD and the another one is FOOT REST.
So pls arrange those part as i am urgently in need of that.

thanks
regards,
Souvik Karar
[protected]@gmail.com...
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Sourabh745
from Hyderabad, Telangana
Jan 19, 2016
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Hero service centre charging wrong charges

Address: Hyderabad, Andhra Pradesh, 500027

I got my hero vehicle serviced in Hero Service Centre, by name Venkateshwara Motors.

Invoice date :[protected]

It was a paid service.

The authorized dealer is charging VAT on Labor charges.

But as per my knowledge Service tax should be levised on Labor charges.

Even he is using old TIN no.

I am from Hyderabad, as its almost more than one year the state...
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R
Rafiq Vmd
Jan 16, 2016
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Hero glamour bike heavy come to pollution to silencer

Address: Warangal, Andhra Pradesh, 506101
Website: Www.heromotorcrop.com

Engine no ja06ejfgj29827 My purchase bike 16/11/2015 Chasis no mblja06anfgj25936 ...my bike every time start bike come to heavy pollution Please clarification to hero company...further kindly information...
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prosenjitarambagh
from Kolkata, West Bengal
Jan 14, 2016
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Faulty bike

Address: Hooghly, West Bengal, 712601
Website: www.heromotocorp.com/en-in

Dear Sir/Madam My name is Prosenjit Karmakar, I bought Hero Glamour Fi, dated 06/12/2013 from Sarada Distributors, Arambagh, Hooghly. Engine No: JA06ELDGL03289 Frame No: MBLJA06AKDGL02955. I faced too many problems after few days of purchase. Here are few Samples: 1. Disc Brake problem 2. Engine off while driving 3. Rear Brake Problem 4. Colour and Body fibre came off 5. Wire Shot So I serviced my bike quite frequently from Hero...
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A
Akashgupta9899667033
Jan 14, 2016
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New bought scooty complaint

Address: New Delhi, Delhi, 110023
Website: Consumercomplaints.in

I bought a new scooty hero mystro from khanna automobiles, B-6/16, shopping centre, safdarjung enclave, phone no.[protected]/27, given on bill and kukreja automobiles shop no. 29, janta furniture market munirka, phone no.[protected], [protected] on 7th jan 2016 on the same date they committed to provide the scooty with full accessories at ₹ 60500. On 10th jan when i took the scooty from the showroom, the foot matt and seat cover was missing,...
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nikhil3399
from Pune, Maharashtra
Jan 13, 2016
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Illiterate staff and very bad service

Address: 411044
Website: www.heromotocorp.com/en-in

I purchased bike from Sehgal Auto Hero Showroom, Mohan Nagar, Chinchwad Branch. At the time of enquiry I was told I will get the delivery same day as soon as I make payment. When after some days I went by auto with my family to purchase the bike, they just turned from their words and said we cannot give delivery for Hero HF Deluxe (Spoke and kick start) they were even not sure of giving me the date of the delivery and as I had gone with mood...
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T
Thamizh01
Jan 12, 2016
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Two wheeler service delay for flood claim

Address: 600034

My hero pleasure bike no.TN09CA4351 has given my bike service due to flood claim on[protected].in few days claim also approved but unfortunately my bike till now service not completed and no response also due to delay in spare parts.Almost 20 days completed really I am facing pathetic situation as a hero fincorp doing this kind of customer service.I am totally hopeless.works manager - Madhavan - Southern Auto centre, Nandanam, chennai 60...
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ravikoppad
from Mumbai, Maharashtra
Jan 12, 2016
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Loss of. Service book

Address: Dharwad, Karnataka, 580030

I had purchased hero pleasure in month of September from bellad show room .hubli, karnatakaand had got first servicing done and I lost service book...For the above I asked in the showroom from where I had bought vehicle .but they are not even bothering to tell solution for it and they make me roam around from counter to counter ..Please tell me the soLuton for it .....
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abhishekaditya225
from Bengaluru, Karnataka
Jan 9, 2016
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Worst service at workshop

Address: Begusarai, Bihar, 851117

Dear Sir/Madam, This is to inform you that i am facing chain set and head light problem in my bike passion xpro having no.BR06AM9311(puchase date- 6/9/14).When i went to Hero Auto Bike at Rachi, Jharkhand they changed chain set of my bike but after few days the same problem occurs. Again when i went to BEGUSARAI AUTO AGENCIES - Begusarai, Bihar they gave me the worst service i have ever seen and also when i tried to complain to their...
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pothula bheemalingappa
from anantapur, Andhra Pradesh
Jan 4, 2016
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Service and mileage

Address: 515001

Sir I know your busy, I respect your time Please solve my problem...I.e.recently 6months back iam purchase in narasimha show room of hero maestro bike in anantapur, ramnagar, the dealer promises that the bike given 50milege, but present 30to 35 per litre, how can digest me, I given bike 7 times to address to this problem but no results.I will complaint but not solved the problem, plz exchange or replace the bike other wise I can go to...
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Buhari91
from Chandigarh, Chandigarh
Jan 4, 2016
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Karizma zmr (2015);engine problem.

Address: 627002
Website: Www.heromotocorp.com

I have purchase a new hero karizma Zmr bike in hero showroom, I have maintained all services at Vijay Auto Agency, Tirunelveli, Tamilnadu hero showroom only, At third service i had a knocking engine noise, I have complained to the showroom, the service engineer came and analysis the problem, but that problem is not solved at all, they opened the engine for two times at a 5000kms and did not arrest the complaint itself, i have complaint many...
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naveenyadav0706
from Jahangirpur, Uttar Pradesh
Jan 4, 2016
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Repeated complaints in bike

Address: Jaipur, Rajasthan, 302001

I purchased KARIZMA R 2 months back, before its 1st service i have 3 problems in it..1 front disc producing a lot of noise.. 2 front glass was vibrating a lot, 3 accelerator have backlash. non of above was solved after service, after a 500km further ride, 1 disc started making a hug sound, 2 digital fuel meter shows wrong readings, 3 kilometer reader and time meter resets 4 front glass vibrating with more intensity after the...
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Arpit sadani
from Mumbai, Maharashtra
Jan 3, 2016
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Worst service by deal sukhmani hero at annapurna road indore

Address: Indore, Madhya Pradesh, 452009
Website: www.complaintboard.in/complaints.../hero-moto-corp-l165004.html

I have Purchased Hero Mastero from Dealer of Hero Sukhmani hero Indore. There was a oil leakage from the Engine of the bike. we have send the bike for repair 3 time in a month time. They always use to give assurance that this time fault will be retifiy but the same thing repeated 3 to 4 times and still there is leakage of oil from the engine. Owner of Sukhmani motors gives no response and the Worst part is there are always number of customer...
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Naran Halder
from Kolkata, West Bengal
Jan 3, 2016
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Mobile chamber leakage

Address: Purulia, West Bengal, 723151

Sir, mera glamour fi black bike hai jo hum 2 mahine pehle purulia showroom main servicing kiye the.uske thik kuch din bad mobil chamber se mobile gir raha tha.tab humne expert ko dhikaya to unone bola mobil chamber ka jo niche nutbolt lagate hai o engine side slip hogaya.or mera bike 1year hua hai.aur ye mera 6thservicing main hua hai.plzhlpme...
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pankajmarke
from Delhi, Delhi
Jan 2, 2016
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Faulty Horn

Address: Thane, Maharashtra, 421301

I have purchased Hero Maestro Edge in Diwali from Aher Auto, Kalyan and within a months time the horn of the motorcycle stopped working while I was driving. The horn is essential while driving if it is not available there would be an accident. A brand like hero is supplying such type of quality pats they have to need check up their quality or else the customers can stop purchasing hero bikes....
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S
suraj75
Dec 31, 2015
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Cheating and Mis Selling

Address: 700039
Website: www.heromotocorp.com

In the month of July 2015 i was in Hero Showroom to enquire about the scooter, i have informed them about my requirement which was a scooter with tubeless tyre. I was told that Hero Maestro is having a Tube less tyre and the deal was done. few days before came to know that my scooter is not having a Tubeless tyre, post complainting people starts calling me and trying to convience me that tubeless and Puncture resistant tyre is one and...
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C
cheeku4211
from Gurgaon, Haryana
Dec 28, 2015
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Theft at workshop and no positive response from hero side

Address: Gurgaon, Haryana, 110059

I am regularly servicing my bike from autoneeds workshop gurgaon but some one there theft a part from byk and when i conplained at hero they were just ignoring and it has been more than 2 months and aditya kaw customer service head, & tsm also ignoring as they are also involved in this...
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batakrishna
from Kolkata, West Bengal
Dec 28, 2015
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Delay in battery replacement

Address: Khordha, Odisha, 751013

I had given my battery in Rohan motors service center, Bhubaneswar for replacement on 5th Dec 2015. The executive told me that it will take 1 week for replacement and today is 28th Dec 2015, but till now there is no response from the service regarding this matter....
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N
navraj83
from Noida, Uttar Pradesh
Dec 28, 2015
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Fault in chain set

Address: New Delhi, Delhi, 110044

Dear sir, This is to inform you that i am facing chain set problem in my bike Splender pro having no.DL3SCW1667. Many times i did complaints in badarpur service station against this, but no body is responding properly. Every-time they check chain set, but next day i faced same problem. Kindly do the needful Thanx Regards Navraj [protected]...
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Bubudas
from Kolkata, West Bengal
Dec 26, 2015
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Bad service experience

Address: Purba Medinipur, West Bengal, 721401

Sir, I have Hero Maestro(r&d no-WB32D6066).My scooter has run about 40000 km.Now the scooter gives around 32kmpl. The brake don't work properly. The scooter give poor pick up.somedays ago I service CONTAI CM HERO but they do nothing only take me bill.The last month I service there on same problem but they do nothing only hold me bill.Now I face the problem that the brake don't work properly (in a month they change brake shoe two times ).The...
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