Claimed

Hero MotoCorp Complaints & Reviews

1
Updated: Aug 5, 2025
Complaints 6263
Resolved
257
Unresolved
6006
Contacts

File a complaint to Hero MotoCorp

Having problems with Hero MotoCorp?

File a complaint and get it resolved by Hero MotoCorp customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Hero MotoCorp reviews & complaints page 299

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I
idiot9042
Apr 4, 2016
Report
Copy

Address: 755019
Website: hero motorcorp

Hello
I have service my hero cbz extreme OR14U 3681 on 23 March.
After that I came to know that there is engine oil leakage
When I go to service center they said
One person said you have to again service it another person said it require 100 rupees
I said that I have service here some days before that and have find problem they said came after 2 or 3 days after .
This type of thing happen in service in JAJPUR service center odisha (SOUMIK AUTOMOBILES )
At the time of service also I resistered online but then said online facilities are not applied for paid service
Shocked this type of irresponsible thing should be take care by hero.
I have service several places before but here in SOUMIK AUTOMOBILES in JAJAPUR ODISHA very poor rules n regulations.
Kindly help me out.
I have added my Bill here.
See it and give me suggestion soo what will have I do now .
Amir Swain -[protected]
+1 photos
Hero MotoCorp customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Rajesh Gondaliya
    Apr 2, 2016
    Report
    Copy

    Address: 380001
    Website: www.heromotorcorp.com

    My shelf rajesh gondaliya (Mob no. [protected])
    I am from ahmadabad

    I have purchase splendor i smart (Chassis no. Mblha12acfhe13033) (Engine no. Ha12emfhe13180) in june 2015.
    Since i purchase, bike is giving mileage of 50 km/liter constantly. Company is claiming 102 km/liter.

    Even after 5000 kilometer it is not increased.
    Servicing also performed regularly at shradha motors (Ambavadi, ahmadabad) dealer code 10950.
    Till now three services completed, for 4th service i will go to the same place on 04/02/16.

    Rajesh gondaliya
    C-406 shri hari avenue
    Near punjab bank ghuma
    Bopal, ahmadabad 380058
    Bike no. Gj01sz7665
    Hero MotoCorp customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      Disha15
      from Gurgaon, Haryana
      Apr 2, 2016
      Report
      Copy

      Address: New Delhi, Delhi, 110046

      I have bought hero pleasure on 25-oct-2015 with no. DL 9S BD 6567 from Shingla motors, Jeevan Park. I would like to draw your attention towards my problem that I got a helmet that does fits me while driving as it is very risky. The helmet is so lose that I cannot look forward. The dealer told me that hero do not provide helmets for girls or they are not ISI approved so I want an answer from hero if you are making scooties for girls then you should provide helmets that fits to girls as they differ in size from males. So it's a dealers fault or company. If no action is being taken I will proceed to consumers court for further enquiry.
      Hero MotoCorp customer support has been notified about the posted complaint.
      No response till date. Bad experience with Hero
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        rakeshnarwa
        from Mumbai, Maharashtra
        Apr 1, 2016
        Report
        Copy

        Address: Hyderabad, Andhra Pradesh, 500058

        Sir,

        I've purchased Glamour vehicle in 2014, from then on I'm getting regularly serviced from APEX motors in Balapur, Hyderabad, Telangana. 500058.

        Even I've been giving the vehicle for paid services in the same show room after completing all the free services. From the paid services on wards there is a significant drop in mileage.

        I request you to consider the issue and direct me for necessary action
        Hero MotoCorp customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          C
          chandrutk68
          from Bengaluru, Karnataka
          Apr 1, 2016
          Report
          Copy

          Address: Bangalore, Karnataka

          This is to bring to your kind notice that, with lot of expectations we purchased duet from prakash motors - bangalore, in first service problems are not effectively rectified in spite of telling & repeating the same, following problems are still remains unsolved.

          1 engine will cut off when we reduce the accelerator
          2 there is some problem in electric start which doesn't attended.
          3 mileage issue is not solved after ist service still getting only 40 pl
          4 rear suspension is not so effective

          Hope you are look in to this problem & find some solution on this at the earliest.

          Thanking you

          Truly yours
          Chandrashekar t k
          [protected]
          Hero MotoCorp customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            sajniv
            from Mumbai, Maharashtra
            Apr 1, 2016
            Report
            Copy

            Address: 713321

            Duet vx variant-hdutadrvmcr eng no-jf33aaggb20738
            Date of delivery-8/8/16
            The scooty occasionally run away when brake is released without accelerator being pressed. I escaped severe accident
            But the scooty got damaged
            Hero MotoCorp customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              raju.swa
              from Visakhapatnam, Andhra Pradesh
              Mar 31, 2016
              Report
              Copy

              Address: 500063
              Website: heromotorcorp.in

              Dear Sir this is raju from hyderabad my mobile number [protected] i perchase hero splendor plus vehcle in malakpet shoe room and getting problem when i take from the date first frount drum problem and 2nd enggine oil leacking problem and 3rd silencer fireing problem and 4th frount shok abser proble and 5th handle lock problem created show room and 6th problem battery changed i escalated all compaints true facebook hero corp and showroom but they are not resolveing my problem yesterday i inform to my HDFC bank also i requested to hero corp to please resove my problem or get cash back this vehcle is very poor iafter i take this vehcle lot of medical probems in my body i show to proof in show room this is not my battery because i seal open my true my hands sticker is one serial number and batter is one serial number and i get problem prasent this vehcle milege and fire problem still now 100 rupees petrol what is the milege you now its shame for hero 46km per 100 rupees petrol and i get this after last serviceing so please i requested resolve my this problem as on as possible and its first inpresion is bad for me with hero corp
              Hero MotoCorp customer support has been notified about the posted complaint.
              before its milege is perfect but how to down after service ing sadon 65kmpl to 100rupees petrol 46km its not a jock one of she is called me after one month serviceing i told that she she give one of responsible person i contacted that person but my problem is not resolved and its to much firing problem after 2nd service i mentioned after 2nd service to clear i get firing problem in my vehcle
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                J
                jayanthreddy532
                Mar 28, 2016
                Report
                Copy

                Address: Hyderabad, Andhra Pradesh, 500037
                Website: hero fincrop

                Hi this is jayanth i brought my glamoor bike last oct from the day of my prchase my bike is not getting mileage not more than 42 or 44 i have been complaninng to the showroom where i have been purchased they are not showing any response to my complaints and not even doing serviceing propely the show is banushowroom near y-junction kukatpally i hope u will slove my problem fastly
                Hero MotoCorp customer support has been notified about the posted complaint.
                I am not satisfied by ur service
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  Y
                  yagnesh soni
                  Mar 27, 2016
                  Report
                  Copy

                  Address: Vadodara, Gujarat, 390022
                  Website: Hero motocorp

                  Respected Authorised person.
                  Please kindly note this complaint against your dealer in Vadodara named Century Bikes Ltd manager Nilesh Mahant..
                  Very poor behaviour shown by him from this esteem executive level.
                  He didn't represent Hero Motocorp.
                  That I feel...
                  And I decided that in future I never ever STEPUP this service centre & and also Hero Motocorp . I feel this last mistake who ever done by me sir..
                  My contact number is [protected] & [protected]...
                  In future I never recommend Hero companies any kind of Bikes to any one in my group..
                  Your customer since 2012.. I felt this is the best company but I am wrong...
                  My name is Yagnesh Soni...
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Akib Hassan Mullick
                    from Kolkata, West Bengal
                    Mar 25, 2016
                    Report
                    Copy

                    Address: 700143
                    Website: www.heromotocorp.com

                    I have ordered for spare parts on 1st march 2016, but still now i am not getting any feedback, i have got the poorest of the the services that can be provided, i had purchased the bike on 20th January 2016 and the engine is already full of noises, this is the worst experience I am having, I have already done my second service, but still the problem persists, please help me with this problem as I am not being entertained at the service centre and the parts have warranty for 5 years but i am being asked to pay for the parts.
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Sir/Madam,

                    This is to inform you that, I had purchased the bike HF DELUX on 20th July 2016 from Balaji Motor, Thakurpukur, Joka, I have done 1st service on 25.09.2016 at Balaji Motors Joka Industrial Palza, PS.- Thakurpukur, PO. -Joka, Kolkata-700104. I have got the poorest of the the services form your service Center and all the staff also not helpful. The Service Supervisor not done work properly . I am inform to him for Bike handle is not ok, need to adjust, and this is the worst experience i am not getting any feedback against Handle, after the complete of service not job done for the same problem, and still the problem persists. I am asking to him for this problem, and he asking money for that job, I am sorry to say nobody help for this matter. Requesting you to please check my bike handle because it is manufacturing defect and need to change. Please let me know about service and warranty for 5 years.your salesman selling defective bike to customer and our not any experience about bike parts. and it will be effected your brand image for unhappy customer.-Prabhat Roy [protected](prabhat.[protected]@ymail.com)
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      mane373
                      from Latur, Maharashtra
                      Mar 25, 2016
                      Report
                      Copy

                      Hero xtreme digital miter poblem mere hero xterme gadi ka digital miter ka pobllem hai to digital miter replacement karake dena ka balaki yaha omerga godawari showroom me avilble nahi hai aur solapur chavan automolies me upladha nahi hai krupa karke mere gadi ka digital miter muze apne chavan auto mobiles me upladha kar de mere gadi ka no mh 25 ac 3440 hai aur bike leke 1 sal hua hai to ab tak 4 servicing huva hai to mere 2 servicing baki hai to mere bike ka abhi warenty me hai to agar kuch poblem rehga to plese call me my mo no [protected] dhanwad
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        biplabcrpf
                        from Guwahati, Assam
                        Mar 22, 2016
                        Report
                        Copy

                        Extra labour charge

                        Address: 781023

                        Iam having old hero passion( dec'2001). Pibco enterprises pvt ltd guwahati hero workshop(Assam) has charged following prices: on 20/3/16 mobil- 01 rs 285/-
                        Break showl-01-rs 110
                        Cluctch cable- rs 79
                        Acc cable rs 71
                        Servicing rs 286
                        Labour chargesrs 180 ( rs 60/- each against 3 new parts fitting)
                        Since we are paying service charges, labour charges against fitting of new parts appears to be illegal....
                        Helpful
                        2 other people found this review helpful
                        2 found this helpful
                        Write a comment
                        Report
                        Copy
                        S
                        Sumer1570
                        from Noida, Uttar Pradesh
                        Mar 21, 2016
                        Report
                        Copy

                        Address: 301402
                        Website: Submit complain

                        I purchase hero xtreme from j s four wheel alwar, I live at bansur, so I take my bike service from hero motocorp agencie bansur, I take three free service from this agencie, but when u go for next(forth) service, they told me that time is expire for your free service, you can availe your service with full payment, then I told the dealer that my bike run only 9000 km, but he refuse to me, and say we can, t do nothing for it, so I want to resolve this issue soon,
                        +2 photos
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sumer1570
                          from Noida, Uttar Pradesh
                          Mar 21, 2016
                          Report
                          Copy

                          Address: 301402

                          I purchase hero xtreme bike 10 hun 2014, u take three free service from service centre bansur, but when I go for forth service they told that the time is expire, and you can't able to take benifit for another free service. So please guide me what can I do for my next free service.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            Vivian Sophat
                            Mar 21, 2016
                            Report
                            Copy

                            Address: Jalandhar, Punjab, 144003

                            I had bought hero passion x pro on 22 feb 2016
                            within a week
                            my rear wheel bearing and half axle got diffected
                            although it has run only 200 km
                            kindly guide me to get proper solution for this as i m not satisfied till today after first service of my motorcycle
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Malkhan25584
                              Mar 20, 2016
                              Report
                              Copy

                              Address: Banda, Uttar Pradesh, 210205
                              Website: Hero motocorp

                              My right side pannel of exreme sports bike damaged automatically
                              I tell this to service centre but they tell me to call customer care
                              I call cusomer care about claim for this but no responce
                              I register my complain 3 times but no satisfaction very bad service of hero
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Mar 20, 2016
                              Updated by Malkhan25584
                              Bike reg. No UP96E3053
                              REG MOB NO [protected]
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                kalaniarun
                                from Mumbai, Maharashtra
                                Mar 18, 2016
                                Report
                                Copy

                                Address: 302012

                                I had purchase a HERO PASSION EXPRO from jaipur dealer in March-14.after two years a slogen is coming on my meter"SERVICE DUE" when i went to BPS Motors for erase it they told me that when will u come for service of bike, then it will be erase i[censored] don't come to us then it will be not.is this necessary to service from BPS Motors or other dealer even the free service is over why i go for service of my bike?
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Ashish Purkayastha
                                  from Kolkata, West Bengal
                                  Mar 18, 2016
                                  Report
                                  Copy

                                  Address: Cachar, Assam, 788006

                                  Purchased maestro lx on 19.10.2015 vide inv no.[protected]sinv[protected] from taranga automobiles, silchar. But, within a week i am facing problem of self start. The problem is still there inspite of two regular servicing and two extra servicing causing mental agony. Last spl servicing was done day before yesterday specifically for this problem but in vein. Today again facing the same problem. At this age of 56 years it is very difficult for me to start the scooty by kick start each and every time. Please look into the matter at the earliest.
                                  Thanking you.
                                  Ashish purkayastha
                                  State bank of india.
                                  Silchar - 788006,
                                  +1 photos
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Rahul97jindal
                                    from Delhi, Delhi
                                    Mar 16, 2016
                                    Report
                                    Copy

                                    Address: New Delhi, Delhi, 110059
                                    Website: www.heromotocorps.com

                                    Singla automobiles, dabri mod, ND, is not giving me my service book and i had to get my bike service from outside
                                    They are very bad in giving servuce to customers
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      pajipressi
                                      Mar 16, 2016
                                      Report
                                      Copy

                                      Address: West Godavari, Andhra Pradesh
                                      Website: Consumercomplants.in

                                      I am a AP state government Asst Engineer, now I am working at ELURU of West Godavari District. My duty is to inspect & execute the Drinking water orks in various villages of Pedavegi Mandal.For that purpose i have to journey about 60 Km pet day in my juridiction. In the above circumstances I have seen the local Telugu daily newspaper Enaadu with big Advt of Hero Splender ismart with features of 102 km/liter Petrol and approached your ELURU Hero motocorp dealer, he is also said that milage of 102 Km/liter Petrol with STD test condition. I have purchased Splender I smart invoice no[protected]SINV[protected] Dt.29.05.2015 with variant HSPGCDRSCCR, Engine no HA12EMFHD03552 With Chasis no MBLHA12ACFHD03818 for Rs52008 including VAT @ 14.5% Now I have utilised the 2wheeler 9500and above km and I have observed the fuel efficiency for 1 liter Petrol is only below 60 km.for spares the ignition switch is not working properly & the clutch cable seen duplicate material. As per above details I have spended more money to the less effort 2 wheeler, so kindly justify the issue & give me the best solution.
                                      +1 photos
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit