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Hero MotoCorp Complaints & Reviews

www.heromotocorp.com/en-in
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Updated: Feb 1, 2025
Complaints 6259
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Bad 😕 It seems that Hero MotoCorp has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Fuel pump issue in My Xpulse 200.
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Key problem of maestro edge

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Not received Temporary registration from local dealer for Hero Super Splendor XTEC which was purchased on 12-05-2023
Defective product sold by company
Refund not done of Rs 100000/

Hero MotoCorp reviews & complaints page 303

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G
Gangadhar Beldar
from Delhi, Delhi
Dec 25, 2015
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Received new splender+ duplicate keys and missing spares

Address: Raichur, Karnataka, 584101

After Making Payment, received Splender+ with "NOT ORIGINAL KEYS" and missing Service Manual, Mirrors etc., Logged compliant on and received "Complaint No :[protected]" Dated 17 Dec 2015". So far No Response....
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S
shadab 11
from Gangtok, Sikkim
Dec 23, 2015
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Regarding Odometer fault

Address: 800007
Website: www.consumercomplaints.in

I have reminded to the dealer as well as to the service station about my odometer fault but they did not solved my problem. Today at midnight my warranty is going to lapse I have given complaint to the customer care. But no action has been taken yet. I am extremly dismal with the feedback of the service station as well as the hero complain forum....
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Jaideep Kirad
from Indore, Madhya Pradesh
Dec 19, 2015
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Mileage problem

Address: Indore, Madhya Pradesh, 452001

Customer name - Jaideep Singh Kirad Address - Kagdipura Chatribagh Place - Indore (M.P) Tehsil - Indore Dist - Indore Contact no. - [protected] Email id- kirad.[protected]@gmail.com Dear sir, Bike purchase date is - 14/11/14 Chassis number - MBLHA12ACEHL01361 Engine no.- HA12EMEHL00541 Betry no. - EX-M7J4Q212493 Shoroom Address- Sukhmani Automobiles 3, Revenue Nagar, Annapurna Road, Indore I purchase Hero ismart bike...
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sharma sumeet
from Noida, Uttar Pradesh
Dec 18, 2015
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Problem in engine

Address: 313001

I purchased hero hunk 2 years back but from that time i am facing problem while starting it in winter season. Only after so many self and kicks it get start. have tried getting this resolved from service center but results were same. Request to pls look into matter urgently now cos i am completely fed up. My details are:- Name: Sumeet Sharma Phone No. [protected] Bike number: RJ 27 CS 4001 Email: [protected]@gmail.com...
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M
mysandy
from Zirakpur, Punjab
Dec 18, 2015
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N.O.C not received

Address: Mohali, Punjab

Dear Sir, My Name Anoop Singh Rawat # 41 Dashmesh Enclave Vill Dhakoli Tehsil Dera Bassi Distt S.A.S.Nagar Mohali. i m not received N.O.C. till date. So pls.reply me as soon as possible thanks. Mobile No-[protected]...
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Ajmalfirdouse
from Namakkal, Tamil Nadu
Dec 11, 2015
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Hero achiever (2015) mileage problem spare availability.

Address: 691506

1) I purchased a HERO ACHIEVER(10/02/2015)from an Authorized Hero dealer.But my problem is the bike have only 27-30Km/litre.4Services done&already informed the same to Service Centre.But no changes in mileage till now.I feel my car is better than Hero Achiever. 2) Stock availability is very poor.I've waits more than two months for a set of two decals(Tank)&Waits 1 month for an accelerator cable So please do the needfull or Please give...
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Raghava Ch
Dec 11, 2015
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Hero glamour engine problem

Address: Bangalore, Karnataka, 560037
Website: Hero

Hello Team,
I bought a Hero motorbike around 5 months ago(). From the day I purchased I am facing problems like

1) Shifting from 1 st to 2nd gear is very tight, ( This is a killer problem, prone to accidents which may be a life threaten).

2) Low mileage (~45), I have another Hero Honda which is 7 years old, still that is giving 45 KMPS mileage without any issues.

3) Engine is giving sound...
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jainabhay
from Chennai, Tamil Nadu
Dec 9, 2015
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Worst service & misbehavior by staff of varenyam motors in m.p. nagar, bhopal

Address: Bhopal, Madhya Pradesh, 462023

I have undergone for servicing of my Pleasure this month to Varenyam Motors (Zone – II, M.P. Nagar) Bhopal and observed following points.
- Did not clean the vehicle thoroughly.
- Did not service by skilled man power.
- changed engine oil in loose quantity (Not seal pack)
- Misbehaved by their staff.
- Did not attend all complaint.

I personally feel that they are not doing their job...
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S
sandilyashubh
Dec 7, 2015
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Bike starting problem

Address: Faridabad, Haryana, 121005

Bike no. HR29AH0259 submitted for repairing in Yuva Motocorp faridabad on date[protected], but till date not repair my bike and no any responses by all related members. I am middle class and I have only one bike, so my job work and family work maintain very difficult. I purchased bike July 2014 and my all paper ok. Also all service done in this showroom but all related superior member of Yuva Motocorp not supportive behaviour. So, please...
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A
Ajmalfirdouse
from Namakkal, Tamil Nadu
Dec 4, 2015
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Hero achiever (2015) mileage problem & spare availability.

Address: 691506

1) I purchased a HERO ACHIEVER(10/02/2015)from Vega Motors Puthoor.But my problem is the bike have only 27-30Km/litre.4Services done&already informed the same to Service Centre.But no changes in mileage till now.I feel my car is better than Hero Achiever.
2) Stock availability is very poor.I've waited more than two months for a set of two decals(Tank)&Waited 1 month for an accelerator cable

So please do...
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S
shobhitg1996
from Delhi, Delhi
Nov 27, 2015
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Starting problem in my hero maestro edge from the beginning

Address: New Delhi, Delhi, 110085
Website: www.heromotorcorp.com

I have purchased hero maestro edge on 09/11/2015 from metro motors rithala.On the next day when i start the scooter.Scooter is not starting even from chalk also the scooter is not start.This process is continue for 2 weeks then I have contacted customer support and lodge a complaint next day Mr.dharmendra of metro motors call me and tell me plz come tomorrow to service center.Then next day i have visited service center metro motors rithala.They...
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G
Gaspar Lawrence
Nov 26, 2015
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Good life points - gift redemption

Address: 600066
Website: goodlife.heromotocorp.com

Hi,

I am Lawrence holding the Good Life card for past 5 years and I have renewed my card recently few months ago. I was not very clear about the gift redemption so I kept accumulating my points and I have also received few gifts based on my Good Life Card.

When I went to Hero authorized dealer at Ambatore to redeem my gifts they told me that I have to contact the dealer place where my gift redemption point...
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A
Atul6573
from Gurgaon, Haryana
Nov 23, 2015
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Bike is not giving mileage good

Address: Jaunpur, Uttar Pradesh, 222001

Dear Sir I am using Hero Motocorp's Bike I smart since 18 Jun 2015 and I have serviced three times but bike is giving note more than 35- 40 KM-PL and Company says it will give you 102.4 KM-PL and the pickup is also not so good as company mentioned . I am very disturbed with the mileage because I am not so rich person . I have complaint many times but they are not helping me please help me . My Name is ATUL GUPTA and my Bike registraion...
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D
dharvendra
from Mughal Sarai, Uttar Pradesh
Nov 21, 2015
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Spare parts not available even after booking in advance

Address: Faridabad, Haryana, 121001
Website: www.heromotocorp.com

I, Dharvendra Singh have a Hunk 2008 model, My byke main stand has break down and i have visted to Yuva motors pvt ltd for purchase the same, they told me main stand is not available, the same has been repeated three times in three months. Again I have gone on 22.10.2015 for purchase the same and they replied still not available. Than i asked to manager and told the all situations. They told that you have to submit advance money of Rs.500/-...
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Chandu Shankar
from Mumbai, Maharashtra
Nov 19, 2015
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Are not able to provide proper spares

Address: 560079
Website: www.heromotocorp.com/en-in

My name is Chandu my mobile number is [protected] i had purchased HERO HUNK(Double Disk) in the year 2013 my question to the company is why the hell they made and launched the bike when they are not able to provide spares parts to there service center have met with an accident twice but every single time when i visit the Showroom for spares the standard ans will be getting to me is HERO HUNK is not an fast moving vehicle so company doesn't...
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K
Ker Harish
from Dwarka, Gujarat
Nov 10, 2015
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Splendor purani distributor ne de diya he

Address: Jamnagar, Gujarat, 361305
Website: www.heromotocorp.com/en-in

Mera nam thobhanbhai khengarbhai nagesh he. me devbhumi dwarka district ke dwarka tehsil ke dhinki village me rehta hu. mera mob no.[protected] he. Mene dt.04.07.2015 ko he compny ki splender+ Ashok Enterprise - Khambhalia se kharidi thi. ye gadi kharidane ke 10 din bad hi problem karne lagi jese ki (1) res hone lagi (2) avrage bhi nahi aati thi (3) jyada oil khane lagi (4) bich raste me bandh hone lagi aur aise kai problem dikhai diye aur...
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Manoj Nelluri
from Mumbai, Maharashtra
Nov 10, 2015
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False information provided and delay in delivery process

Address: 500076
Website: www.heromotocorp.com

Hi, My name is Manoj Kumar Nelluri. I bought Hero Duet LX red color vehicle on 07/10/2015, sunday at Jai Sai Ram motors, Mallapur, Hyderabad(Sub-Dealer of Phoenix motors). False Information Provided : First thing, with the presentation that shown in Hero Moto Corp website I went to purchase Hero VX model and received false information from sales executive Mr. Muralider Reddy saying that, they were not yet released and will get in...
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V
vikas92993
from Kolkata, West Bengal
Nov 7, 2015
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Technical problem while bike servicing at gurgaon authorized service centre

Address: 122001

Sir,
On 06.11.2015, i have given bike for servicing to Dealer 'Auto Needs' at gurgaon . There was some noise in engine & the problem was in tappet setting as per engineer said. But I surprised to see the service trainer has no idea of tappet setting & has fully unskilled, then i asked to other trainer he came & manually some tappet setting without gauge & tool.I again asked him where is your gauge for tappet...
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S
sagar2015
from Bargarh, Odisha
Oct 26, 2015
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Complain about my new vehicle chain sprocket problem

Address: Jajpur, Odisha, 755008
Website: www.consumercomplaints.in/hero-motocorp-b101390

Dear sir my name is mr sagar kumar swain i am purchased about a new bike in tarini motocorp, balichandrapur in jajpur in few months ago . my first service is done but my bike chain problem is not setout properly . so my frame no-MBLJA06AMFGF27012 VECHILE HERO GLAMOUR. MY EMAIL ID IS [protected]@mysmartfleet.com my no is-[protected].
i am wish to solve my problem immedatley....
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M
Mihir Panchal
from Valsad, Gujarat
Oct 24, 2015
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Regarding the insufficient service of your vehicle Hero Maestro

Address: Valsad, Gujarat, 396001

Dear Sir, I Mihir B. Panchal, residing at Panchvati Society, Plot No. 72/73, Pardi Sandhpore, B/H Guajarti school, Mogravadi, Valsad would like to bring to your notice that i had booked a Scooter named Hero Maestro dated 01/08/2015 from Hero Motors, Valsad, which was delivered to me on 10/08/2015 though the bill was later on given to me on 18/08/2015. When the scooter was delivered to me after a few days time of 3 to 4 days i had visited...
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