| Address: Aswini Nilayam, Dharmasala, (P.O) kanul, Kannur, Kerala, 670007 |
If you are selling a product maintain good quality, you should be able to make sure the availability of spare parts too. Duet engine complaint no spare parts at autorised service center in kannur, kerala, volker motors (Showroom run by group of irresponsible idi.. S)
Atleast they should have good behavior, we costumer may ready to wait or find other solutions if the response from your side is good.
Kl 59 n 259 hero duet purchased from volker hero. Completed 1 year free service, and joy ride services for next one year. And also done paid service s too. Stopped service vehicle from the showroom because i am not happy with the service. Now engine oil is getting leaked. Visit showroom to buy spare to do the work from experienced worker from out side. But there is no stock in auotherised service center. They told me that it will be available today[protected]. I contacted them. "the item is not came. It will take 15 days to get". Replay from service manager... Feel like you made me stupid by buying your hero duet
Hero MotoCorp customer support has been notified about the posted complaint.
Oct 01, 2019
Updated by Anooplal Life is lesson . Thank you for a valuable lesson to not buy any HERO products from anywhere.
I will share this lesson maximum with my friends cos it is highly valuable. Some times they won't enough money to buy costly lessons. They want to buy vehicle for their needs atleast the vehicle getting proper availability of spare and service
We are extremely sorry for the inconvenience caused. We have notified your complaint[protected] to our team and they will be in touch with you.
Regards,
Team Hero MotoCorp