Hike Messenger — I can't access my account

Address: 66, Gangotri nagar, Near gopalpura bypass, Jaipur, Rajasthan, 302018
Website: Hike messenger

Sir,
I've been using hike since a long time now. Today i noticed my stickers weren't visible anymore. I uninstalled the app hoping the reinstallation could help me with issue resolving. But, i'm unable to access my account now, it shows i can't upload my back up again because my hike version needs to be updated, however, there's no new version available on playstore. I'll lose all my data. Kindly look into the matter. Hike isn't really good at providing customer services. Infact they're pathetic. Earlier too i had registered complaints but they didn't even care to revert, but this one seems more important. Help me with this please.
Thanking you in anticipation.
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    66, Gangotri nagar, Near gopalpura bypass, Jaipur
    Rajasthan
    India
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