Submit a Complaint
Claimed

HomeShop18 Complaints & Reviews

3.2
Updated: Sep 10, 2023
Complaints 3449
Resolved
2012
Unresolved
1437
Good! HomeShop18 values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that HomeShop18 step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to HomeShop18

Having problems with HomeShop18?

File a complaint and get it resolved by HomeShop18 customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Shopping
HomeShop18

Recently resolved complaints

View all complaints

Most useful reviews

0
Intax mobail riplesment
11
winner of home shop 18.com online shopping lucky draw contest
6
sell fake products: selling fake things

HomeShop18 reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
jayasree n
from Bengaluru, Karnataka
Dec 12, 2019
Report
Copy

refund of amount or product no. 34865165

Address: 14/1 , sree maruthy nivas , masjid road, Kodihalli ,Bengaluru 560008, Bangalore, Karnataka, 560008

Dear sir/madam,

Recently i had spoken to toll-free no. Of homeshop for purchasing the product code 34865165, but they informed i cannot purchase sine they have technical issue. My amount of rs. 2050 is with homeshop and it is expiring on 14 dec 2019, hence before that i want to purchase the product code. 34865165.
Kindly request your goodself to sort the issue by refunding the amount or the above product. Old order...
Helpful
Found this helpful?
2 Comments
Report
Copy
R
rrshah
from Mumbai, Maharashtra
Dec 10, 2019
Report
Copy

refund coupon invalid

Address: Sanpada.Navi mumbai, Mumbai City, Maharashtra, 091

I had purchased boutique skincare products which also offered free hair straightener and curler and some makeup products in may 2019. But the products of makeup were unbranded, as also there were 2 straighteners no curler. When i complained they immediately took the product back, but no refund offered. After months if complaining they gave me code of refund coupon, which is invalid. Repeatedly i am writing emails as my number has been blocked....
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Arato das
from Balasore, Odisha
Dec 7, 2019
Report
Copy

refund is not given

Address: FC-24, Film City, Sector 16A, 201301

I have buyed a product. Than due to its low quality i returned it. They gave me coupon code instead of returning money. Now i want to place order online but i am not able to place order. They are showing that order can't be delivered in the given address. And i am also not able to contact any number. So kindly refund my money. Otherwise i will do consumer case☺...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Allister Valintan D'costa
from Badlapur, Maharashtra
Nov 29, 2019
Report
Copy

prestige 1200 w crystal glass plate pic 20.0-blue

Address: Shiroda, Ponda-Goa, India, North Goa, Goa, 403103

My order no. [protected].
I received my order on 06/06/2019. The glass plate was damaged so had complained about it. And your courier partner came to pick up on 08/07/2019. Till 01/11/2019 there was no response from the company, they didn't replace the product and also didn't refund the amount.
Please help me to return my product back or at least refund my amount....
Helpful
Found this helpful?
1 Comment
Report
Copy
B
Brajkishor_verma
from Buxar, Bihar
Nov 15, 2019
Report
Copy

order no. 1031094025, refund not received yet.

Address: 2/173, Mathura refinery Nagar, Mathura, Mathura, Uttar Pradesh, 281006

Sir,
I have booked a 45 pcs. Livening room set from homeshop18 on 15 june 2019 amount rs. 1849. And my order was cancelled by homeshop18 after 10 day from booking. And refund not provided till date to me, i have already complained many of time by mail, phone and sms also, but they are not provided refund to me.
Please do needful to me, i am very disappointed physically and mentally.

Regards,
Brajkishor...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Shubhra Verma
from Mumbai, Maharashtra
Oct 30, 2019
Report
Copy

prestige induction cooktop combo

Address: Plot no 108 cooperative colony, Bokaro, Jharkhand, 827001

I ordered prestige induction cooktop combo on 11 june 2019 after arroud 1 month they cancelled the product bcoz of nonavailability of product..till now i have not recieved my refund amount..customer care number never used to connect..please sort out it soon before i will take some legal action in consumer court..u people are fake and make us fool.....
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Kesri Nandan Yadav
from Mumbai, Maharashtra
Oct 30, 2019
Report
Copy

damage of delivered product

Address: Gwalior, Madhya Pradesh, 474020

Sir
I have received a mahararaja whiteline jx207 juicer mixer grinder
On dated 30oct.2019 at 15:30
When i open product it was damaged
Product code 34531217
Sku code 60953
Seller invoice no. Drh/102019/264
Seller invoice date 10/25/2019
Total amount paid ₹1799
Pl. Refund my amount immediately and pick your damaged product
Regards
Kesri nandan
[protected]br...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Sheetal.Kurup
from Mumbai, Maharashtra
Oct 24, 2019
Report
Copy

re: complaint Id 2485028

Address: Rajaveer Hsg Co-op Soc, Phase-1, Pimple Saudagar, Pune, Maharashtra, 411027

I have not yet received any update from Homeshop18 on delivery of product or refund of my money. I had submitted my complaint on consumercomplaints last week on 17th Oct 2019. Request you please help me to get my money back as soon as possible.

I have ordered product from Homeshop18 on 4th Sep 2019 as mentioned in my earlier complaint on 17th Oct 2019 and complaint id 2485028 but still there is no response from Homeshop18 neither...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
asharkbn
from Mumbai, Maharashtra
Oct 18, 2019
Report
Copy

refund coupon no. cpespe65615 valid till 05.11.2019

Refund coupon no. Cpespe65615 valid till 05.11.2019 for order no.[protected] for rs.999/-. Not able to place order online. All contact numbers not working. How do i get refund?

I had placed order for printed leggingss xxl but they sent xl/xxl. So i returned it. They gave me refund coupon. But ithey are not taking when i apply the code online. Cant contact on phone as none of the njmbers are working. Please help me get the refundbr...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
Rambalajirs
from Mumbai, Maharashtra
Oct 16, 2019
Report
Copy

ceramic cookware set

I ordered nirlon ceramic cookware set 6piece on 22 sept 2019 in homeshop18 app. During payment transaction got failed but account debited. So tried 2nd time this time ordered status is paid with order id.[protected]. But still shows to be verified. Estimated delivery date 1/10/19 still not received. Amount debited twice from account. Custcare no iswaste...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sheetal.Kurup
from Mumbai, Maharashtra
Oct 16, 2019
Report
Copy

clean mom dr. cleaning magic clean

Address: Pimple Saudagar, Pune, Maharashtra, 411027

Order id: [protected], Sub-Order id:[protected]. I had ordered above mentioned product on 4th Sep 2019 and had made the payment of Rs.699/-, but yet neither the product has been delivered nor refund has been done. Its It's been a month and there is no response on the same. Even I have not received any update from the call center providing status of the product. I tried calling the call center but it's always engaged. I even mailed at [protected]@homeshop18.com...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Pooja Talpade Kothare
from Mumbai, Maharashtra
Oct 4, 2019
Report
Copy

soft kite cushion

Address: Andheri West, Mumbai City, Maharashtra, 400061

I purchased a soft kite cushion and it was to be delivered by 2nd september 19 but till date i have not received.

I went on the site to cancel but the site says everytime, try later.

It's a hoax. Please help in getting back my refund.

The are so unprofessional as after sending them so many mails asking for the delivery status. I got no answer from their side.

This is cheating virtually....
Helpful
Found this helpful?
2 Comments
Report
Copy
A
Agr Fincon
from Delhi, Delhi
Sep 30, 2019
Report
Copy

order status

Address: Sector-60, B-35, Gautam Buddh Nagar, Uttar Pradesh, 201301

I ordered on 26 sep and by today also i didn't get any message or mail regarding the product... Customer care nos are also not connecting to whom i should get in touch with... On website still the status is to be verified.. I am unable to cancel the product too everytime a pop up coming that we are unable to cancel ur product plz try again.. Pathetic service... Highly not recommended.....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sreelatha24
from Kombai, Tamil Nadu
Sep 25, 2019
Report
Copy

online shopping with homeshop18

Initially i have ordered on 16th june 2019 for 42 pc living room decor set by gulmohar designs-blue. Later on july 8, 2019 got a mail from [protected]@homeshop18.com saying that my order has been cancelled since they were not able to deliver product due to courier related issues and to expect a refund of money. Till now i have not received any refund. Again i placed one more order [protected] on 15th of august 2019 and it is supposed to be delivered...
Helpful
Found this helpful?
2 Comments
Report
Copy
A
AngelAysh
from Bengaluru, Karnataka
Sep 22, 2019
Report
Copy

order for 15 pcs towel set in maroon-orange-blue colour

I ordered the towel set of 3 colours maroon-blue-orange from homeshop18 on 28th of august 2019 and it was about to deliver in 12 working days. It was a prepaid order. And now its 22 nd of september and i haven't received it yet. Even the calls are barred from the website and also no reponse for emails. Please sort out this problem as soon as possible....
Helpful
Found this helpful?
Write a comment
Report
Copy
R
rahulnigam30
from Pune, Maharashtra
Sep 12, 2019
Report
Copy

order no. 1031098538, date 19/06/19 refund related

Address: FC-24, Film City, Sector 16A, Noida, Uttar Pradesh 201301, Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi team,

Compainest behalf of my brother - anant nigam

This is regarding long pending issue - [hs18 care #2344888]

Order no. [protected], date 19/06/19 _anant nigam

Please let us know latest update on this issue # [hs18 care #2344888], still refund is not received. Kindly check the issue.

We hope it will resolved soon. Please provide eta date.

You...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
snehalshirsat
from Mumbai, Maharashtra
Sep 11, 2019
Report
Copy

order not shipped

I have placed an order with homeshop18
Order number: [protected]
Order date: monday, september 2, 2019

Its been more than 10 days now, they have not shipped the order. I tried to call all their customer care numbers including[protected],[protected], but either the number is invalid or not available. I even sent a mail to [protected]@homeshop18.com but no response.

They should either ship the product...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Anju16
from Delhi, Delhi
Sep 2, 2019
Report
Copy

not giving refund

Address: Hno 1128 street no 8 parvatiya colony1 near gurudwara road disposal tank nit faridabad, Faridabad, Haryana, 121005

I have placed an order from hs18 on 23rd june but they send defective products so i returned it on 28june 2019. Since then they are not sending replacement neither they refunded my money. They said we have initiated ur refund and sent confirmation mail to you but i didn't get any mail. It's been more than 2 months now their all contact numbers are off or they are not taking my calls. They used to say thet give us 2 days give us 2 days but...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Daitari Sethi
from Delhi, Delhi
Sep 1, 2019
Report
Copy

I m complaining about ikall mobile

Maine ikall k8 4g mobile liya tha. 1 month bhi achese nhi chala ye mobile. Maine gold order kiya tha lekin mujhe blue de diya. Blue achese nhi chala to maine homeshop 18 ko repairing ke liye diya. Repairing ke badme mujhe blue ke jagah gold diya gaya. Ye mobile achese nhi chala. Abhi bhi nhi chal raha hai. Ye ikall phone bekar phone hai. Maine fhir se complaint kiya lekin homeshop18 valo ne response nhi diya. Mujhe mera mobile repair karke...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Puja352010
from Mumbai, Maharashtra
Aug 27, 2019
Report
Copy

refund against order no. 1031093128

Your phone is barrd. You commit me that refund of my order id :- [protected], date:- 15/06/2019, amount rs. 1020/- within 08/08/2019. But after that your phone is barrd.

If amount of rs. 1020/- will not reflect in my account then, i will take another action which will not fruitful.

So again i request you to please release my payment as early as possible....
Helpful
Found this helpful?
3 Comments
Report
Copy

Related businesses

Gifts-to-india.com
1.1
(83)
Distilox
1
(29)
DealsOthon
2.3
(95)

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
  Complete registration     Skip this step and finish later  

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or
  Register  

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.
  OK  

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
  Login   Forgot your password?
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR