Apr 01, 2020
Updated by nilavra KC Pasting the reply from the ICICI bank when I raised this query.
They redirected me to the mobile banking site which again redirected me to mail the same ID.
This is like an Infinite loop
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Dear Customer,
We wish to inform you that due to the precautionary measures undertaken for our officers in the wake of Corona virus outbreak, we are currently unable to assist you through E-mail. You may login to your internet banking account on our website www.icicibank.com or login to our Mobile Banking App for fulfillment of your request. We thank you for your patience and co-operation.
For emergency services like loss of card, unauthorised transaction, please call our Customer Care
Critical services available on i-Mobile and Internet Banking
Blocking credit /debit card, *Unblocking of debit card, Reissue of the debit card, Stop cheque payment, APIN generation for debit/ credit card, limit increase/decrease for debit card, activation/ deactivation of international transaction for debit /credit cards, Email id updation
*Available only on i-Mobile
Sincerely,
Customer Service Team
ICICI Bank Limited
Verified Support
Apr 01, 2020
ICICI Bank Customer Care's response Dear Customer,
We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0djpm) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.
Need the refund asap, do the needful
We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a0cyc6_01) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team