ICICI Lombard Complaints & Reviews

icici lombard/ car insurance — refund of excess amt

sir
certificate cum policy no: 3001/50051896/00/000 period 15/07/2006 to 14/07/2008.
i had paid excess amt for this policy i am still waiting for my refund.
kind rgds
anil sharma

icici lombard car insurance — Adjusted Insurance Premium amount not refunded

HI,

It is to draw your kind attention that I am having a very bad experience with ICICI Lombard regarding my car insurance and I am not getting back my refund amount.

The insurance policy details are as below :

1st policy no.3001/50413227/00/000 w.e.f 00:00 03/10/2006 to 02/10/2007

2nd policy no. 3001/52528824/00/000 w.e.f 00:00 23/09/2007 to 22/09/2008 for Rs.9530.00

2nd policy no. 3001/50413227/01/B00 w.e.f 00:00 16/10/2007 to 15/10/2008 for Rs.7987.00

3rd policy no. 3001/50413227/02/000 w.e.f 00:00 16/10/2008 to 15/10/2009 for Rs.5260.00

The 1st policy was OK.

For the 2nd policy (3001/52528824/00/000) I already paid them Rs. 9530.00, but since this amount is more than what I should have paid, they cancelled the previous 2nd policy and created a new policy (3001/50413227/01/B00) whose actual sum is Rs.7987.
But I still did not receive the rest adjusted amount (Rs. 9530 - Rs. 7987) = Rs. 1543.00 till date after repeated calls and visit to ICICI Lombard office.

For the 3rd policy (3001/50413227/02/000) I gave them a check for the mentioned amount Rs. 5260.00, but later I came to know that they cancelled that policy because my check was bounced.
First of all there was no reason of the check getting bounced and even if the check bounced then I should be intimidated for that before lapsing or cancelling the policy.
Neither did they intimidate me regarding the bouncing of check, nor did they returned back me the check.

I shall be highly obliged if you kindly look into this matter at the earliest so that I can get back my own money.

Thanks and Regards,
Tanmoy Mishra

ICICI Lombard — Premium amount refund

ICICI Lombard - Chennai Nungabakam.

Premium amount Rs 15000 paid for medical policy. I am not getting any status update on my policy
Request to return money back which was paid on 18/02/11 through card.

Dear Sir/ Madam,

This for your information that, my claim no MOT02051287 dated 27/05/2011 for damage Crank Case.
But some body was came for the inspection against my complaints from any local surveyor dated 01/06/2011 its so late. But after that i havn't received any kind of information as per same. Please arrange the same as soon as possible because my bike was break down and it deposit to POOJA Automobile as Authorized Hero Honda Service Centre at Chirag Delhi, New Delhi-110017.


I am a Corporate Employees for Pest Control India Pvt. Ltd and we have Pan India Contract with you (ICICI LOMBARD) for Health Insurance my Card No ILGIC/PES/00/[protected]/S Member Id-6793.

Should you require further information on the above, Please call me and we would gladly assist you.

Thanks and Regards,

Abhay Kumar Singh
Mob No [protected]
Mail Id: [protected]@yahoo.in

ICICI Lombard Health — taking two premiums for one policy

1. Total amount debited : Rs 450.34 + 240.29
2. Date of Debit: 23/11/2008

Kindly note that the above amount is in addition to amount of Rs.2227.83 which is supposed to be charged only from against this policy. Please look into the matter and cancel this instalment of 24 months as well as refund to me the whole amount withdrawn by you from my credit card till date. Further you are requested to issue the instruction to credit card section + your department not to take the amount in future. please avoid any confusion if any.

CLAIM AMOUNT NOT RECEIVED EVEN AFTER 1 1/2 YRS
Hi,

I claimed for my accidental m/cycle and insurance amount for that with the policy number 3005/[protected]/B/[protected] dated 18 Sep 2007. Everything has been finished and verified and till date i have not received the amount in spite of several requests. Very idiotic irresponsible service from ICICI. Never take insurance from ICICI Lombard.

Regards,
Nathu Singh

Absolutely right /my icici health policy num 4034i/chc/05269216/00/000 and policy has been cancel 6 month back but till no refund .I have invested in phone bill 2000 rs calling first filght/blue dart but no solution .Last option raising a case in consumer coart

They are the real frauds... Agents are not trained with resolving customer complaints.
I had given the entire details at the time of registration and they have vomited some arts and when i had a claim to make they tell me that we frauded them, the fact is ICICI Lombard Health Insurance is a fraud.

No response for my 24 hr back quires...

The agents do not know how to behave or dont even give their proper names and proper information asked for. ICICI Lombard are real ROBBERS, CHEATERS, FRAUD, UNPROFESSIONAL...

Real Cheaters... They mentioned that they would block my credit card for which they took complete one time payment. I clearly mentioned that I was against this option. I called their Mumbai Headoffice only to find that I have to pay Rs. 3000/- just to cancel this policy.

Real Money Laudering, they just dont give a Damn to customer complaints... So much for their ads on TV claiming that they have honoured 5 Lakh claims...

very sorry for these persons but icici lombard is giving best survice in cashless process i had good experince about it.i thinh there may be some mistake in dedecting ivp system, but we can't blame 100% to icici lombard.

ICICI Lombard General Insurance — agent user id and password

sir iam icici lombard general insurance agent my licence no-[protected] they issued on 6/11/09 i wrriten IRDA exam also through icici lombard they taken for fee 1500/- rupess they told u will get user id and password after written the exam but till date also not goted i sended somany times mail but they not responced pls arrange online agent user id and password pls soon or call back me [protected] iam from hyderabad

sir iam icici lombard general insurance agent my licence no-[protected] they issued on 6/11/09 i wrriten IRDA exam also through icici lombard they taken for fee 1500/- rupess they told u will get user id and password after written the exam but till date also not goted i sended somany times mail but they not responced pls arrange online agent user id and password pls soon or call back me [protected] iam from hyderabad

ICICI Lombard, does not train its employees, in how to deal with customers. I embarked on a journey abroad, and sought Health Insurance form ICICI Lombard. The person who did the necessary documentation, entered the wrong travel date, and when this was queried, he told me, to have it changed, he would need approval from the underwriter, and that he would deliver the corrected policy to my home.

I subsequently wrote to ICICI Lombard, and the respondent, told me that the company would not change the travel date, under any circumstances, leaving me, with inadequate cover, for the money they had cheated from me.

My advice to anyone who wishes to engage this thieving company, is to first ensure that the who takes your details, to read it out to you before creating the policy. My humble request to all, is to avoid this company as they cheat!

Splender plus vehicle stolen — Vehicle stolen

Just now lost our vehicle no.TN-07-AV-1584 -Splender PLus in
RAja Annamalaipuram, Chennai. If anybody trace it, please inform us in this mail.

Even after locking, this is stolen.

health insurance — Mediclaim

I am working in hospital we have taken a policy for our employees from one of the nationalized insurance company, the period is from april 09 to march 10 and we paid sum premium now their are telling that they going to withdraw the policy why means your claim is crossing behind the premium amount.

My questing is whether any provision in Insurance rules and regulation and also the period is when not completed.

pls suggest me and which class or section they can cancell.

Manjunath

ICICI Lombard Health Insurance — mediclaim

Policy Certificate Number : 4034i/FPP/W-5422866/00/000
Policy Start Date: 14/12/2011 00:00:00
Policy End Date: 14/12/2011 00:00:00
Premium Amount: Rs. 5684 /-
my name: bharatlal ambalal devda
my no:[protected]

cheating while giving claim amount

I agree with you Tushar is cheater one in ICICI LOMBARD. You have to escalate to ICICI LOMBARD for same.

Deepak

i am agree with this person about functionality of ICICI lombard call centre. They spend 20-30 minutes on call but no output.

Lombard Health Insurance Policy — Non Acceptance Health Insurance Policy

This is to bring to your notice the irresponsible behavior & negligent attitude of your staff. Pl find the details mentioned as under:

I have savings & salary account with ICICI bank & I had applied for ICICI credit card no.[protected] which I got on around 15/11/2008. I had requested for the PIN for the same card. I received a call from your office & the lady who identified herself as Ms.Vibha Desai informed me about the procedure I have to follow to generate the PIN. She also told to give the confirmation in affirmative language, which I did so. She also told to say no in the second call, which I again did. As I was n't interested in the policy which they were explaining to me, but I followed the instructions as I was told that this is the procedure which I need to follow to get the PIN.

Later on I got one SMS from ICICI Lombard in which details were mentioned of the policy which I never applied for. I was shocked to see that sms, then I enquired further, the lady(Mrs. Vibha Desai) at the other end told me that "Please ignore the message".

Again, on 10 of this month I got the policy in my hand. I was really surprised as I was convinced by Ms.Vibha that I will not get the policy. I also wish to place on record & draw your attention towards the attitude while handling the customer. Daily I am wasting 20-30 mins on phone to speak to the person concerned but I am not being attended properly.

You are kindly requested to withdraw the policy & want an apology for generating the same as I have wasted lot of my precious time in calling Customer care & the lady executive. It is very unfortunate the way you deal with your customers. If my request is not considered & appropriate action is not initiated at your end, I am left with no option but to approach "Consumer court".

Kindly confirm telephonically after crediting the money back to my credit card account.


Thanks
Pradeep Jadhav
Dhirubhai Ambani International School
D : 40617270
M : [protected]

I also faced a similar case. This is the worst attitude of ICICI. I think approaching a consumer court will give a better solution to this problem. People have to completely avoid ICICI product hereafter.

ICICI Lombard — not giving my money back after cancelling my health policy

hi, my name is vishal kukreja, i was thinking of taking a mediclaim, family health floater policy on 1st dec2008, i gave my credit card no to 1 of the customer service agent & told him, i will let him know tomorrow for what amount i am looking for but that guy processed the request the next day & i was charged RS 6024, unauthorised & no verification done, policy no 4034/ffh/w-428051/00/000. i called icici lombard to cancel it . they cancelled it on 10/12/2008 & after calling them for upteen times said that they have refunded RS 4518, sent them my credit card statement to prove no money credited . they gave me service request no[protected] dated 13/1/2009 with 5 working days that my money will be refunded but the request is still pending, simultaneosly complained on their website, got reply with another request no [protected] on 13/01/2009 with 7 working days to be processed but still it shows pending .
nobody is helping me out, please help me out
thanks
vishal kukreja